Adairs

To earn Qantas Points on transactions in-store, a member must provide their Linen Lovers member details and then scan their physical or digital Qantas Frequent Flyer barcode via the Qantas App at checkout. You can find your card in the Qantas App, your Apple Wallet or Google Pay. Add your card to your digital wallet or download or update your Qantas App.

To earn Qantas Points online, a member must enter their Linen Lovers member details and then enter their Qantas Frequent Flyer number and surname during checkout at the time of purchase. 

You will not be awarded Qantas Points if you do not provide your Qantas Frequent Flyer membership details at the time of transaction or if you become a Linen Lovers member after the sales transaction. 

You will earn 1 point per $1 spent on eligible transactions (as set out in the Terms and Conditions) at Adairs. Qantas Points earned will be rounded down to the nearest full point awarded. 

You can find your Qantas Frequent Flyer card in the Qantas App. 

You can join the Linen Lovers program for $19.95 for a two-year-membership via the following link here.

In addition to earning Qantas Points on your purchases you’ll access a range of other benefits including:

• Save up to 10% off always
• A $20 welcome reward (on purchases over $50)
• Free standard shipping (on orders over $50)
• Extended returns
• Exclusive offers and events
• Birthday reward
• Anniversary reward

To continue saving with Linen Lovers exclusive benefits, you will be required to renew your membership every two years. 

You can earn Qantas Points at all Adairs stores in Australia and New Zealand. 

No, you cannot earn Qantas Points when purchasing a Gift Card or on any layby purchases, charity donations, Adairs shopping bags or on any delivery or shipping fees.

Qantas Points will be awarded to an eligible members account within 6 weeks of the dispatch/collection of all items or the date the partial cancellation was processed by Adairs, whichever occurs last.

No, if an item is returned where Qantas Points were earned on the transaction, the points will be removed. Members exchanging for the same or similar item will be able earn points again once the replacement transaction is processed with their Linen Lovers membership and QFF membership details.

Yes, if an item is lost and replaced, Qantas Points are awarded based on the final fulfilled transaction. If the original order wasn’t delivered, members will be able earn points again once the replacement transaction is processed with their Linen Lovers membership and QFF membership details.

Your Linen Lovers membership will expire two years from the date of joining. If you subscribe to Adairs emails, you’ll receive reminder emails letting you know your membership is due to expire, as well as the date of expiry.

Yes, you can renew your Linen Lovers membership here.

You can find your Linen Lovers number on the reverse of your physical membership card you would’ve received from Adairs when you joined the program, or in the member details section of every promotional email you receive from Adairs. Alternatively, you can find your Linen Lovers number here.

Your points may take a little time to appear after the transaction. To check, open the Qantas App and go to "My QFF " > "View Activity Statement". Or go to qantas.com and log into your Frequent Flyer account and go to ”Points” > “Points Activity”.

If it’s been longer than the usual processing time of 6 weeks, please contact the Adairs customer service centre here.

If you have a query in relation to your transaction, please contact the Adairs Customer Service Team as per the following: 

• The Help Centre and live chat at Contact Us | Adairs
• Calling 1300 783 005 Monday – Friday 10am to 5pm AEST 

Please outline the store location, date of purchase, amount, order number and your Qantas Frequent Flyer membership number.