At Qantas, we understand the importance of families, especially when there's a new addition on the way! So while your family may be changing, it doesn't mean that your membership status has to as well.
Status Hold is our family-friendly benefit that allows eligible Silver, Gold, Platinum and Platinum One members to put their status on hold for up to 18 months. And the great thing is, you can still continue to earn Qantas Points and Status Credits as you usually would during this time. Plus, Gold, Platinum and Platinum One members can still enjoy lounge access too.
Status Hold is available for parents who are taking at least six consecutive months leave from paid employment to spend time with their family. Both parents can apply. You may be eligible if you are:
- a parent of a baby or babies that are due to be born within the next three months or were born in the last six months
- a foster parent who will be caring for a child within the next three months or who has started caring for a child within the last six months
- a parent who will be adopting a child within the next three months or who has adopted a child within the last six months
Qantas understands that local maternity and paternity leave provisions can differ for Members residing outside of Australia and New Zealand. Overseas-based members can therefore contact our Frequent Flyer Service Centre to discuss eligibility and options.
Eligible members who have earned and are currently Silver, Gold, Platinum or Platinum One status can apply for Status Hold. You'll need to provide the following supporting documentation:
Parent of own child:
- date of confinement letter from your doctor confirming your pregnancy and due date or your child's birth certificate, plus
- documentation from your employer confirming parental leave is for a period of six consecutive months or more from paid employment
Foster parent:
- Foster registration/certificate or your Foster Carer Placement Plan, plus
- documentation from your employer confirming parental leave is for a period of six consecutive months or more from paid employment
Adoptive parent:
- Adoption Registration or a letter from the doctor confirming adoption date, plus
- documentation from your employer confirming parental leave is for a period of six consecutive months or more from paid employment
Please have your Qantas Frequent Flyer membership number and PIN handy to start your online application.
If you have received complimentary Platinum status from a Platinum One member, or complimentary Gold status from a Platinum member, you are not eligible to apply for Status Hold.
Refer to the Status Hold terms and conditions and frequently asked questions for additional information.
Important information
You must be a Qantas Frequent Flyer to earn and redeem Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions