Qantas Holidays
HOLIDAY PACKAGE TO AUCKLAND

SO/ Auckland

5 out of 5 rating
Property Location

SO/ Auckland is centrally located in Auckland, a 4-minute walk from University of Auckland and 5 minutes by foot from Auckland Ferry Terminal. This family-friendly hotel is 0.4 mi (0.6 km) from Princes Wharf and 0.5 mi (0.8 km) from Spark Arena.

Rooms

Make yourself at home in one of the 130 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 49-inch Smart televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining

Grab a bite at Javalab, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

La Cigale Market at Britomart - 0.1 km / 0.1 mi
Queen Street Shopping District - 0.2 km / 0.1 mi
Commercial Bay - 0.2 km / 0.1 mi
High Street - 0.3 km / 0.2 mi
University of Auckland - 0.3 km / 0.2 mi
Queens Wharf - 0.4 km / 0.2 mi
Auckland Ferry Terminal - 0.4 km / 0.3 mi
Albert Park - 0.5 km / 0.3 mi
Princes Wharf - 0.6 km / 0.3 mi
The Cloud - 0.6 km / 0.4 mi
Auckland Art Gallery - 0.6 km / 0.4 mi
New Zealand Maritime Museum - 0.7 km / 0.4 mi
Kawakawa Bay - 0.7 km / 0.4 mi
Auckland Art Gallery Toi o Tāmaki - 0.8 km / 0.5 mi
The Civic Theater - 0.9 km / 0.6 mi

The preferred airport for SO/ Auckland is Auckland Intl. Airport (AKL) - 28.4 km / 17.6 mi

Cnr. Customs East & Gore Street, Auckland 1010, New Zealand
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Package optionsBest Available Rates

Room optionsSelect travel dates and travellers to see package pricing
1 / 5

Loft Suite, Club Signature Access, 1 King Bed

Sleeps 3

1 King Bed

409-sq-foot room with a balcony


Club Level - Club Lounge access, buffet breakfast, and light refreshments

Layout - Dining area and sitting area

Relax - In-room massage available

Internet - Free WiFi and wired internet access

Entertainment - 49-inch Smart TV with digital channels and streaming services

Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and electric kettle

Sleep - Premium bedding, turndown service, and bed sheets

Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead

Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs

Need to Know - Housekeeping on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability


Earn 3 PTS per A$1 spent^Plus Status Credits and points on flights
Cancellation fees may apply (up to 100% of total booking price).  
1 / 4

Studio, 1 King Bed

Sleeps 3

1 King Bed

355 sq feet


Relax - In-room massage available

Internet - Free WiFi and wired internet access

Entertainment - 49-inch Smart TV with digital channels and streaming services

Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and electric kettle

Sleep - Premium bedding, turndown service, and bed sheets

Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead

Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs

Need to Know - Housekeeping on request

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability


Earn 3 PTS per A$1 spent^Plus Status Credits and points on flights
Cancellation fees may apply (up to 100% of total booking price).  
1 / 5

Twin Room, 2 Twin Beds (Collection)

Sleeps 2

2 Twin Beds

344 sq feet


Relax - In-room massage available

Internet - Free WiFi and wired internet access

Entertainment - 49-inch Smart TV with digital channels and streaming services

Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and electric kettle

Sleep - Premium bedding, turndown service, and bed sheets

Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead

Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair accessible

Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs

Need to Know - Housekeeping on request

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability


Earn 3 PTS per A$1 spent^Plus Status Credits and points on flights
Cancellation fees may apply (up to 100% of total booking price).  
1 / 5

Suite, 1 King Bed (Atelier. Club Signature Access)

Sleeps 3

1 King Bed

473-sq-foot room with a balcony


Club Level - Club Lounge access, buffet breakfast, and light refreshments

Layout - Bedroom, dining area, and sitting area

Relax - In-room massage available

Internet - Free WiFi and wired internet access

Entertainment - 49-inch Smart TV with digital channels and streaming services

Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and electric kettle

Sleep - Premium bedding, turndown service, and bed sheets

Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead

Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs

Need to Know - Housekeeping on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability


Earn 3 PTS per A$1 spent^Plus Status Credits and points on flights
Cancellation fees may apply (up to 100% of total booking price).  
1 / 8

Room, 1 King Bed (Collection)

Sleeps 2

1 King Bed

Overlooking the city


Relax - In-room massage available

Internet - Free WiFi and wired internet access

Entertainment - 49-inch Smart TV with digital channels and streaming services

Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and electric kettle

Sleep - Premium bedding, turndown service, and bed sheets

Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead

Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs

Need to Know - Housekeeping on request, no rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability


Earn 3 PTS per A$1 spent^Plus Status Credits and points on flights
Cancellation fees may apply (up to 100% of total booking price).  
Minimum 5000 PTS required

SO/ Auckland

Getting there

Check-in time
From 15:00
Check-out time
Before 11:00
Hotel address
Cnr. Customs East & Gore Street, Auckland 1010, New Zealand

Hotel facilities

  • Sauna
  • Fitness facilities
  • Concierge services
  • Airport transportation (surcharge)
  • Breakfast available (surcharge)
  • Spa services on site
  • Multilingual staff
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Wedding services
  • Tours/ticket assistance
  • Snack bar/deli
  • Valet parking (surcharge)
  • Rooftop terrace
  • Luggage storage
  • Terrace
  • Babysitting or childcare (surcharge)
  • Safe-deposit box at front desk
  • 24-hour front desk
  • 24-hour fitness facilities
  • 24-hour business center
  • Smoke-free property
  • 24-hour health club
  • Conference space
  • Spa treatment room(s)
  • Full-service spa
  • Free WiFi
  • Free newspapers in lobby
  • Electric car charging station
  • Banquet hall
  • Number of bars/lounges - 2
  • Number of restaurants - 2
  • Number of indoor pools - 1
  • Number of meeting rooms - 5
  • Conference space size (feet) - 5382
  • Conference space size (meters) - 500
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Covered parking
  • Reusable cups only
  • No single-use plastic stirrers
  • No single-use plastic straws
  • Sustainability/community reinvestment (10% revenue or more)
  • Locally-sourced food on site (80% or more)
  • Bulk dispenser for toiletries
  • No single-use plastic water bottles
  • Water-efficient showers only
  • Organic food
  • Locally-owned & organized tours & activities
  • Showcase for local artists
  • Vegetarian breakfast available
  • Guest education on local ecosystems and culture
  • Vegan menu options available
  • Vegetarian menu options available
  • Biodegradable/compostable stirrers
  • Biodegradable/compostable straws
  • Yoga classes/instruction on site
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • LED light bulbs
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Comprehensive recycling policy
  • Recycling
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 12 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Fee for buffet breakfast: approximately NZD 49 per person
  • Airport shuttle fee: NZD 195 per vehicle (one-way)
  • Covered valet parking fee: NZD 65 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Bed types are request only and may not be honoured at the hotel if availability does not permit.

Important information
Before you book your international flight, and before you travel, check current Australian Government travel advisories on www.smartraveller.gov.au. All travel is subject to the Qantas Conditions of Carriage.
*Per person prices are per passenger for the number of passengers specified. Total prices are based on two people, twin share.
Children (2-11 years) must use existing bedding unless otherwise specified.
Transfers not included, unless otherwise specified. Food, beverage and entertainment offerings vary between flights. All schedules subject to change, including last minute aircraft changes.
Hotel and Flight package prices listed on the site are based on the best available airfare class. This fare class may not be available over certain booking periods and therefore prices are subject to change based on date of booking. Exclusive discounts on flights are only available when purchased with a hotel as part of a Qantas Holidays package. Cancellations and changes are subject to Qantas Conditions of Carriage, applicable Fare Rules and Qantas Holidays Booking Conditions. A price difference may apply to booking changes. No fees apply if you are entitled to a refund or other remedy under the Australian Consumer Law or Conditions of Carriage. Prices are not guaranteed until payment is made in full and Qantas Holidays confirms your booking.
Domestic cancellation policy:
Cancellation fees of up to 100% apply.
International cancellation policy:
Cancellation fees of up to 100% apply.
No fees apply if you are entitled to a refund or other remedy under the Australian Consumer Law or Conditions of Carriage. All travel is subject to the Qantas Conditions of Carriage and Qantas Holidays Booking Conditions. Prices are not guaranteed until payment is made in full and Qantas confirms your booking.
**Deposit Pay is available on select properties, provided the property offers free cancellation and your check-in date is more than 21 days from the booking date. It is not available on Fly + Stay Holidays. Visit our FAQ page for more.
^You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. A joining fee may apply. Join online now. Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions. Only the lead traveller, the primary contact for the booking, will earn 3 Qantas Points per A$1 spent in cash. Qantas Points will not be earned on any amounts payable directly to the hotel. Conditions apply. Points will be credited within 8 weeks of hotel check-out. In addition to the total holiday points earn, each Frequent Flyer member will also earn Status Credits and Qantas Points with every eligible Qantas Holidays flight. The amount you earn depends on your flights, fare class and member status. Find out how many Qantas Points you could earn on your next Qantas Holidays flights with our online Points Calculator.
Descriptions and ratings featured are based on information provided by hotels and/or other service providers, distinguished accordingly. Ratings are either self-assigned by the service provider or obtained through Expedia (displayed as circles), or by independent third parties (displayed as stars). Any facilities shown as included are subject to change by the service provider. Qantas does not guarantee any particular standard or class of accommodation or other service provided by a third party.
‡You must be a Qantas Frequent Flyer member to earn and redeem points. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions. Qantas Frequent Flyer members will earn up to 30,000 bonus Qantas Points on all Qantas Hotels and Qantas Holidays booked through qantas.com/hotels and qantas.com/holidays from 12:01 am (AEDT) 19 March 2025 until 11:59 pm (AEDT) 31 March 2025 for stays with a check-out date prior to 30 June 2025. Excludes Airbnb and Qantas Tours. Bonus points will only be earned on the first 3 eligible bookings made. If your booking is amended in the future, you will not earn the Bonus Points but will earn the points applicable for the booking at the time of amendment. Customers who spend $500 - $999 will receive 5,000 bonus Qantas Points, customers who spend $1,000 - $1,999 will receive 10,000 bonus Qantas Points, customers who spend $2,000 - $2,999 will receive 20,000 bonus Qantas Points and customers who spend $3,000+ will receive 30,000 bonus Qantas Points. There is a minimum spend threshold of $500 on a single booking to be eligible to earn bonus points. The spend amount is based on cash spent. Points Plus Pay can still be used but will not contribute to the spend threshold. Vouchers do not contribute to the minimum spend threshold. The full amount of the transaction for bookings made with Deposit Pay will contribute towards the spend threshold. Bonus Qantas Points will be issued to the member who has made the booking and is valid once per transaction. This is in addition to the standard earn rate of 3 points per A$1 spent on the total booking value. Qantas Points will not be earned on any amounts payable directly to the hotel. Points will be credited within 8 weeks of hotel check-out.
>Asia Red Tail Sale ends 11.59pm (AEDT) 2 April 2025, unless sold out prior. Selected travel dates and days apply and fares may not be available on all flights or days. Availability is limited. Prices are correct as at 27 March 2025 but may fluctuate if fees, taxes or carrier charges change. Amounts payable to third parties not included. Offers subject to availability. Food, beverage and entertainment offerings vary between flights. All schedules subject to change, including last minute aircraft changes. Offer may be extended. Visit qantas.com for full Terms and Conditions. Flights from Darwin to Singapore are subject to government and regulatory approval. Schedule is subject to change.
<Qantas Tours
To earn Qantas Points with Qantas Tours, Members will be required to provide a valid Frequent Flyer number and last name at checkout . Only the lead traveller,the primary contact for the booking, will earn 3 Qantas Points per AU$1 spent (including GST) on eligible holiday packages. Qantas Points will not be earned and cannot be redeemed on any amounts payable directly to the hotel. Conditions apply. Qantas Points will be credited to a member's account up to 8 weeks after hotel check-out. Qantas Points will not be earned on cancelled bookings. Points Plus Pay allows you to choose the number of Qantas Points you redeem above the minimum level of 4,000 and pay for the remainder of the booking value with an accepted payment method. Qantas Tours booking terms and conditions apply.Qantas Tours is operated by TripADeal, a member of the Qantas Group.
Important information. You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points and Status Credits. A joining fee may apply. Membership, Points and Status Credits are subject to the Qantas Frequent Flyer program Terms and Conditions.

© Qantas Airways Limited ABN 16 009 661 901
Qantas would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly.
We pay our respects to Elders past and present.