Contact Us
Frequently Asked Questions
Please review the FAQs before getting in touch with our team.
Qantas Tours (Sales & Support)
Qantas Tours is managed and operated by TripADeal, a subsidiary of the Qantas Group. Need to change, cancel or enquire about your booking? Please visit TripADeal Contact Us page. To view your bookings details, please login to the My Bookings page. (Note: this is not your Qantas login)
Support
Operating hours
Need to change, cancel or enquire about your booking. Our customer service team is available from
Mon - Sun, 8:30am - 5:30pm (AEST/AEDT).
Call us
We strongly encourage only those customers staying
within the next 7 days to call us if needed.
Support
Outside Australia: +61 2 8376 7652
Email us
Use our contact form to get in touch with our team if you have
questions about your booking,
make changes, or give feedback about your experience and more.
Contact form
Sales
Operating hours
Get in touch with our travel specialists to book your holiday over the phone or get travel recommendations. Our sales team is available from:
Mon – Fri, 9:00am – 7:00pm (AEST/AEDT).
Call us
Speak with our travel specialists to make a booking over the
phone or chat about your holiday options. No booking fees.
Sales
Outside Australia: +61 2 8376 7652
Request callback
Avoid waiting on hold and have one of our travel
specialists call you back at a time that’s most convenient for you.
Sales call back
Email us
Get in touch with our team if you have questions about your Qantas Holidays booking, or would like to give feedback about your experience and more.
Qantas Holidays package destinations
Australian Capital TerritoryCanberra
© Qantas Airways Limited ABN 16 009 661 901
Qantas would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly.
We pay our respects to Elders past and present.
We pay our respects to Elders past and present.