Qantas and Airlink
From Africa’s breathtaking wildlife and vibrant cultures to Australia’s awe-inspiring landscapes that captivate the soul, let Qantas and Airlink take you there.
Network
Airlink is Southern Africa's leading airline, operating a comprehensive network of more than 45 destinations in 15 countries across the African continent.
Travel between Australia and Africa on Qantas and Qantas codeshare flights operated by Airlink.
| Qantas operated flights between Australia and South Africa | Qantas codeshare flights operated by Airlink within Africa |
|---|---|
Between Sydney and Johannesburg |
Between Johannesburg and:
South Africa: Bloemfontein, Cape Town, Durban, East London, George (Western Cape), Hoedspruit (Kruger National Park), Kruger Mpumalanga, Port Elizabeth, Skukuza (Kruger National Park).
Namibia: Windhoek, Walvis Bay
|
Before you fly
There are a selection of benefits available that can be booked ahead of your trip when flying on a Qantas codeshare flight with Airlink. Visit Manage booking if you require further information.
| Benefits included for services operated by Airlink |
Business | Economy | ||||
|---|---|---|---|---|---|---|
| Platinum One/ Platinum |
Gold | Silver | Qantas Club | Bronze | ||
| Seat selection (paid or complimentary) via qantas.com |
No | No | No | No | No | No |
| Seat selection (paid or complimentary) via airline partner |
No |
No | No |
No | No | No |
| Online check-in via qantas.com when your first flight is operated by Qantas |
Yes | Yes | Yes | Yes | Yes | Yes |
| Online check-in via airline partner when your first flight is operated by Airlink |
No |
No |
No |
No |
No |
No |
| Special meal request |
Yes | Yes | Yes | Yes | Yes | Yes |
| Purchase additional / excess baggage prior to departure |
No | No | No | No | No | No |
At the airport
The operating carrier is responsible for checking in customers travelling on Qantas codeshare services. Check your itinerary to locate the departure terminal and ensure you check in with the operating carrier.
| Benefits included for services operated by Airlink |
Business | Economy | ||||
|---|---|---|---|---|---|---|
| Platinum One/ Platinum |
Gold | Silver | Qantas Club |
Bronze | ||
| Baggage Through Check from Qantas operated flight |
Yes | Yes | Yes | Yes | Yes | Yes |
| Boarding Pass Through Check from Qantas operated flight |
Yes | Yes | Yes | Yes | Yes | Yes |
| Extra checked baggage allowance |
N/A | No | No | No | No |
No |
| Priority airport check-in |
Yes | No | No | No | No | No |
| Priority boarding |
Yes | No | No | No | No | No |
| Priority baggage handling |
Yes | No | No | No | No | No |
Lounge access
Eligible customers and their guests booked on a Qantas flight number on the codeshare routes can access the following lounges.
For more details on Qantas’ lounge access policy, visit lounge access eligibility
Customers booked on an Airlink flight number should refer to Airlink for their lounge eligibility and access policy.
| Benefits included for services operated by Airlink |
Business | Economy | ||||
|---|---|---|---|---|---|---|
| Lounge access |
Platinum One/ Platinum |
Gold | Silver | Qantas Club |
Bronze | |
| Sydney (Qantas lounge) | Yes | Yes | Yes | No | Yes | No |
| Airlink partner lounges in South Africa | Yes | No | No | No | No | No |
Qantas Frequent Flyers
As a Qantas Frequent Flyer, you can earn Qantas Points and Status Credits by booking a codeshare flight ('QF' airline code). You can also use your Qantas points on Airlink by using Points Plus Pay
Support
Special requests
To benefit from the following special requests, choose a flight operated by Qantas or contact Airlink directly:
- assistance for children travelling alone,
- medical assistance,
- transporting oxygen for medical purposes, and
- transport on a stretcher.
Missed connections
Sometimes things don't go to plan, and we recognise the impact delays and missed connections can have. In the event this happens to you, below is some key information.
If you missed a connection due to the late arrival of your aircraft, the delivering carrier is responsible for ensuring you make your final destination.
Lost baggage
If your baggage doesn't arrive on the same flight as you, contact the Arrival Service desk of the delivering carrier in the arrivals hall.
Search flights
Important information
Disclaimer: ~ You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. A joining fee may apply. Qantas Frequent Flyer membership, Status Credits and the earning and redemption of Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions
Disclaimer: ^ Classic Flight Rewards are available on Qantas, Jetstar and partner airlines. Seats are subject to capacity controls, availability is limited, and some flights may not have any Classic Flight Rewards available. Taxes, fees and carrier charges are payable to Qantas (excluding any amounts payable to third parties at the airport) by an Accepted Payment Card in addition to the points required on Classic Flight Reward flights. Qantas Points required and taxes, fees and carrier charges are subject to change and quoted at the time of booking. For more information, visit Classic Flight Rewards
Disclaimer: # Points Plus Pay is available on any flight with a Qantas (QF), Jetstar (JQ), Jetstar Asia (3K) or Jetstar Japan (GK) flight number and selected partner airlines when travelling on a Qantas fare, as long as there is a seat available for sale. The Qantas Points required include taxes, fees and carrier charges (excluding any amounts payable to third parties at the airport), are subject to change and are quoted at the time of booking - a minimum number of points applies. Qantas Points may not be earned on some fare types or on some oneworld® Member Airline or airline partner flights. For more information, visit Points Plus Pay
Disclaimer: * Qantas Points and Status Credits (where applicable) are earned on Eligible Flights with a Qantas or applicable oneworld® Member Airline or Airline Partner flight number on your ticket. Qantas Points and Status Credits may not be earned on some fare types and booking classes. For full details see the Qantas Frequent Flyer program Terms and Conditions and Airline Earning Tables