San Francisco Airport

When operating, Qantas operated flights arrive and depart from the international terminal, boarding area A.

All Qantas passengers arriving from Australia must clear customs and immigration in San Francisco.

The following oneworldOpens in a new tab or window carriers also operate from the international terminal boarding area A: British Airways, Cathay Pacific, Finnair and Japan Airlines.

Qantas codeshare flights operated by American Airlines flights arrive and depart from Terminal 1.

Qantas codeshare flights operated by Alaska Airlines/Horizon Air arrive and depart from Terminal 2, boarding area D, gates 50-59.

Qantas codeshare flights operated by Fiji Airways arrive and depart from the international concourse A.

Qantas codeshare flights operated by WestJet arrive and depart from the international concourse A.

Contact Qantas within North America for assistance.

Check-in opens 4 hours before departure and closes 1 hour prior to departure for Qantas operated services.

For Qantas codeshare flights, passengers may need to check in with the operating carrier rather than with Qantas. Ask airport staff for more detail.

Online check-in is available for Qantas international flights (QF1-199), and other eligible connecting flights operated by oneworld, partner and codeshare airlines. Online check-in is open from 24 hours to two hours before departure for international flights.

View our flight status page for departure information.

All customers arriving at San Francisco may need to collect their baggage and clear customs and immigration, regardless of their final destination. Follow the advice of your customer service agent upon check-in.

All customers arriving at San Francisco may need to collect their baggage and clear customs and immigration, regardless of their final destination.

Baggage carousels are located in the arrivals hall. 

Information monitors display flight carousel numbers.

Baggage services in both terminals are handled by Hallmark Central Baggage Services (CBS).

View our flight status page for arrival information.

If you have an onward connection you should exit the arrivals hall through the 'Connecting Flights' doors. If your bags have been tagged to your final destination they can be rechecked at the desks located outside the exit.  If the desks are not attended or your bags not tagged to your final destination check them in with the airline you’re flying on.

All connecting passengers are required to clear security before boarding their next flight.

You can walk between terminals by following the directional signs, alternatively the
 AirTrainOpens in a new tab or window offers free travel between terminals.

If you are arriving into terminals 1 or 2 with a connecting flight departing from the international terminal please follow the advice of your check-in agent or visit the San Francisco AirportOpens in a new tab or window page for current procedures, you may need to collect your bags and clear security in between flights.

You can walk between terminals by following the directional signs, alternatively the AirTrain offers free travel between terminals.

If you are arriving into terminal 3 connecting to a Qantas flight make your way to the boarding area A security checkpoint. 

If your bags are not tagged to your final destination see a Qantas Customer Service Agent at the international terminal. 

You can walk between terminals by following the directional signs, alternatively the AirTrain offers free travel between terminals.

Find out more about current lounge status, lounge features, operating hours and access to the San Francisco - AA Admirals Club (partner) Lounge.