Qantas and KLM
Qantas and KLM are two of the oldest airlines in the world. The partnership provides Qantas with additional connections between Australia and Amsterdam. The agreement between the national carriers provides customers with opportunities to experience the hospitality of Australia and the Netherlands from the moment they begin their trip.
Network
Qantas and KLM Airlines allows customers to fly to/from Amsterdam via Singapore on Qantas codeshare flights operated by KLM.
Qantas provides multiple options to connect to KLM’s services to Amsterdam with 42 services per week (6 flights per day) between Australia (Sydney, Melbourne, Brisbane and Perth) and Singapore.
From Amsterdam, customers can connect throughout the Netherlands and Europe on KLM’s extensive network.
Before you fly
There are a selection of benefits available that can be booked ahead of your trip when flying on a Qantas codeshare flight with KLM. Visit Manage booking if you require further information.
| Benefits included for Qantas codeshare services operated by KLM |
Business | Economy | ||||
|---|---|---|---|---|---|---|
| Platinum One/ Platinum |
Gold | Silver | Qantas Club |
Bronze | ||
| Seat selection (paid or complimentary) via qantas.com |
No | No | No | No | No | No |
| Seat selection (paid or complimentary) via airline partner |
Yes | Yes | Yes | Yes | Yes | Yes |
| Online check-in via qantas.com |
No | No | No | No | No | No |
| Online check-in via airline partner |
Yes | Yes | Yes | Yes | Yes | Yes |
| Pre-flight meal selection |
No | No | No | No | No | No |
| Special meal request |
Yes | Yes | Yes | Yes | Yes | Yes |
| Purchase additional / excess baggage prior to departure |
No | No | No | No | No | No |
At the airport
The operating carrier is responsible for checking in customers travelling on Qantas codeshare services. Check your itinerary to locate the departure terminal and ensure you check in with the operating carrier.
| Benefits included for Qantas codeshare services operated by KLM |
Business | Economy | ||||
|---|---|---|---|---|---|---|
| Platinum One/Platinum |
Gold | Silver | Qantas Club |
Bronze | ||
| Baggage Through Check from Qantas operated flight |
Yes | Yes | Yes | Yes | Yes | Yes |
| Boarding Pass Through Check from Qantas operated flight |
Yes | Yes | Yes | Yes | Yes | Yes |
| Extra checked baggage allowance |
Yes | Yes | Yes | Yes | No | No |
| Priority airport check-in |
Yes | Yes | Yes | No | No | No |
| Priority boarding |
Yes | Yes | Yes | No | No | No |
| Priority baggage handling |
Yes | Yes | Yes | No | No | No |
Lounge access
Eligible customers and their guests booked on a Qantas flight number on the codeshare routes can access the following lounges.
For more details on Qantas’ lounge access policy, visit lounge access eligibility
| Benefits included for Qantas codeshare services operated by KLM |
Business | Economy | ||||
|---|---|---|---|---|---|---|
| Lounge access |
Platinum One/ Platinum |
Gold | Silver | Qantas Club |
Bronze | |
| Sydney International (Qantas Lounge) |
Yes | Yes | Yes | No | Yes | No |
| Amsterdam | Yes | Yes | Yes | No | No | No |
| Hong Kong (Qantas Lounge) |
Yes | Yes | Yes | No | Yes | No |
| Singapore (Qantas Lounge) |
Yes | Yes | Yes | No | Yes | No |
Qantas Frequent Flyers
Qantas Frequent Flyers can maximise earn Qantas Points and Status Credit earns by booking the codeshare flight (‘QF’ airline code) where possible. You can also earn Qantas Points on eligible fares and flights with a KLM 'KL' flight number.
You can use your Qantas Points on KLM for Classic Flight Rewards and Points Plus Pay
Support
Special requests
To benefit from the following special requests, choose a flight operated by Qantas or contact KLM directly:
- assistance for children travelling alone,
- medical assistance,
- transporting oxygen for medical purposes, and
- transport on a stretcher.
Missed connections
Sometimes things don't go to plan, and we recognise the impact delays and missed connections can have. In the event this happens to you, below is some key information.
If you missed a connection due to the late arrival of your aircraft, the delivering carrier is responsible for ensuring you make your final destination.
Lost baggage
If your baggage doesn't arrive on the same flight as you, contact the Arrival Service desk of the delivering carrier in the arrivals hall.
Search flights
Important information
Disclaimer: ~You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. A joining fee may apply. Qantas Frequent Flyer membership, Status Credits and the earning and redemption of Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions
Disclaimer: ^ Classic Flight Rewards are available on Qantas, Jetstar and partner airlines. Seats are subject to capacity controls, availability is limited, and some flights may not have any Classic Flight Rewards available. Taxes, fees and carrier charges are payable to Qantas (excluding any amounts payable to third parties at the airport) by an Accepted Payment Card in addition to the points required on Classic Flight Reward flights. Qantas Points required and taxes, fees and carrier charges are subject to change and quoted at the time of booking. For more information, visit Classic Flight Rewards
Disclaimer: # Points Plus Pay is available on any flight with a Qantas (QF), Jetstar (JQ), Jetstar Asia (3K) or Jetstar Japan (GK) flight number and selected partner airlines when travelling on a Qantas fare, as long as there is a seat available for sale. The Qantas Points required include taxes, fees and carrier charges (excluding any amounts payable to third parties at the airport), are subject to change and are quoted at the time of booking - a minimum number of points applies. Qantas Points may not be earned on some fare types or on some oneworld® Member Airline or airline partner flights. For more information, visit Points Plus Pay
Disclaimer: * Qantas Points and Status Credits (where applicable) are earned on Eligible Flights with a Qantas or applicable oneworld® Member Airline or Airline Partner flight number on your ticket. Qantas Points and Status Credits may not be earned on some fare types and booking classes. For full details see the Qantas Frequent Flyer program Terms and Conditions and Airline Earning Tables