Upgrades
Classic Upgrade Rewards
Use Qantas Points to add a little luxury to your journey.
- Best value: Classic Upgrade Rewards are the best value when using your Qantas Points.
- Top priority: Requests are prioritised before Bid Now and other airline upgrades, giving you the best chance.
- Early notification: Depending on your membership tier, you know if your upgrade request has been successful as early as seven days before international flights and three days for Australian domestic flights.
Bid Now Upgrades
Use cash or a combination of cash and Qantas Points.
- You set the bid: Choose the amount you’d be happy to pay for an upgrade.
- Flexible payment: Place a bid using just cash, or a combination of cash and Qantas Points.
- Boost your bid: Modify an unconfirmed bid as many times as you like, up to five hours before a domestic flight and 10 hours before an international flight.
Domestic On Departure Upgrade Rewards
Use Qantas Points to receive a last-minute upgrade.
- Loyalty benefit: Available to Platinum One, Platinum, Gold, Qantas Club and Points Club Plus members.
- Upgrade after check-in: Upgrade within three hours of your scheduled flight departure, once you've checked in. Upgrade requests are confirmed on the spot.
- Best value: Enjoy the same great value as Classic Upgrade Rewards to help your Qantas Points take you further.
Which upgrade is right for me?
Classic Upgrade Rewards | Bid Now Upgrades | Domestic On Departure Upgrade Rewards | |
---|---|---|---|
Upgrade with Qantas Points | Yes | Yes | Yes |
Upgrade with cash or a mix of cash and Qantas Points | No | Yes | No |
Priority given to Qantas Frequent Flyers | Yes | No | No |
When can this upgrade be requested? | From time of booking | If eligible, from time of booking | From 3 hours before departure |
Upgrade instantly confirmed | No | No | Yes |
Explore our premium cabins
Premium Economy
Seated in an intimate and private cabin, you'll enjoy the benefits of flying premium with dedicated check-in, priority boarding, a well thought out seat design with indulgent touches to make you feel at home plus a refreshed menu and extensive wine list.
Business
A superior way to fly.
For work or play, explore Business with more space to relax, a dedicated cabin, the freshest seasonal ingredients in the sky, lounge access and our friendly cabin crew ready to look after you.
First
Enjoy a journey of unsurpassed luxury. Relax in one of our stylish lounges before your flight, enjoy a spa treatment before take-off if you're travelling with us from Sydney or Melbourne. Then once onboard, settle in and stretch out in the spacious surrounds of your individual suite.
Frequently asked questions
There are many ways you can upgrade with Qantas, including Classic Upgrade Rewards, Bid Now Upgrades and Domestic On Departure Upgrade Rewards.
You can request an upgrade on eligible paid and confirmed tickets on flights operated by Qantas, with a Qantas (QF) flight number on the ticket. From time to time, you can also request an upgrade on codeshare flights that have a QF flight number on your ticket and are operated by another carrier.
- Use your Qantas Points to upgrade from Economy to Premium Economy, Economy to Business, Premium Economy to Business or Business to First.
- Classic Upgrade Reward requests are prioritised based on several factors including your original booked cabin and your Qantas Frequent Flyer membership tier.
- Classic Upgrade Rewards are available on Classic Flight Rewards in Economy and Premium Economy, Classic Plus Flight Rewards in Economy and Premium Economy and eligible paid and confirmed domestic and international flights with a Qantas (QF) flight number on your ticket, and from time to time on codeshare flights operated by another carrier that have a QF flight number on your ticket.
- Classic Upgrade Rewards are subject to capacity and availability is limited. Classic Upgrade Rewards are not available on all fare types.
- Discover how many points you'll need to upgrade your next trip with our upgrade calculator Alternatively, you can view the Classic Upgrade Rewards tables
- Use cash, or a combination of cash and Qantas Points to upgrade to a premium cabin.
- Available on selected Qantas flights.
- Bid Now Upgrades can be requested on eligible paid and confirmed domestic and international flights operated by Qantas, with a Qantas (QF) flight number on your ticket.
- Request an upgrade for yourself, and other people travelling with you in your booking, on one or more eligible flights in your trip.
- Acceptance of a Bid Now Upgrade request is in Qantas’ sole and absolute discretion and determined by various factors including (and not limited to) cabin availability for that flight, total offers received, and the amount offered per passenger.
- Platinum One, Platinum, Gold, Qantas Club and Points Club Plus members with a paid and confirmed ticket who have checked-in for their flight can request a Domestic On Departure Upgrade Reward within the Qantas App.
- Upgrade requests for eligible family members who are not on the same booking, and/or requests for unaccompanied minors (children under 12), and passengers who require mobility assistance will need to be made at Australian domestic Qantas Club lounges or domestic Business lounges.
- You may request a Domestic On Departure Upgrade Reward from three hours before scheduled departure until boarding commences on Qantas operated services with a Qantas (QF) flight number on your ticket.
You can't purchase a confirmed upgrade, but you can purchase a ticket for a premium cabin if available. See the terms and conditions of your ticket.
No. Classic Upgrade Rewards have the highest priority and will be processed before Bid Now Upgrades. If seats remain after all Classic Upgrade Rewards requests are processed, Bid Now Upgrade bids will be prioritised based on the value of the bid.
You can request a Classic Upgrade Reward after you’ve paid and received confirmation for a ticket on a Qantas flight with a Qantas (QF) flight number up until 10 hours before departure on international flights and up until five hours before departure on domestic flights. Classic Upgrade Rewards are processed before Bid Now Upgrades. A Classic Upgrade Reward and Bid Now Upgrade cannot be placed at the same time.
You can check on qantas.com if you’re eligible for a Bid Now Upgrade once you have made your booking. Eligible customers may also receive an email invitation with details on how to place a bid.
You can request a Domestic On Departure Upgrade Reward from three hours before your scheduled flight departure until boarding commences on a Qantas flight with a Qantas (QF) flight number, once you have checked in for your flight.
Classic Upgrade Reward
You will receive an SMS advising if your Classic Upgrade Reward has been accepted and can view the status of your request in the Qantas App. You will be notified from the following times before your scheduled flight departs:
Domestic flights
- Platinum One and Platinum members; from three days
- Gold, Silver and Bronze members; from 24 hours
International flights
- Platinum One members; from seven days
- Platinum members; from three days
- Gold, Silver and Bronze members; from 24 hours
Bid Now Upgrade
Eligible customers will receive an email advising if your Bid Now offer has been accepted. This will be within 24 hours of the scheduled flight departure.
Domestic On Departure Upgrade Reward
You will find out as soon as your request is processed in the Qantas App. You can request an On Departure Upgrade for Australian domestic travel three hours before your scheduled flight departure, once you have checked in for your flight.
You'll earn Qantas Points and Status Credits for the fare you originally purchased.
Yes, if your upgrade is confirmed before check-in, you'll enjoy the benefits of the upgraded fare on the day of travel, including Qantas lounge access, where available. You will also be able to access the domestic Qantas lounges if you are successful in obtaining a Domestic On Departure Upgrade reward.
Yes, if your upgrade is confirmed, all passengers in your booking that have been included in the upgrade request will be upgraded.
Yes. On Australian domestic flights, Platinum One, Platinum, Gold, Qantas Club and Points Club Plus members with a paid and confirmed ticket can request an On Departure Upgrade Reward.
No. The points required for a Classic Upgrade Reward will always be lower than the points required for a Bid Now Upgrade. However, if you prefer to use fewer points than is required for a Classic Upgrade Reward, if eligible, you can bid for a Bid Now Upgrade with a mix of cash and points.
Any special requests, including meal or seating requests, whether included in the original booking or not, will not be guaranteed for the upgraded booking.
Important information
Disclaimer: * Classic Upgrade Rewards are available on Classic Flight Rewards in Economy and Premium Economy, Classic Plus Flight Rewards in Economy and Premium Economy and eligible paid and confirmed Qantas domestic and international flights, with a Qantas (QF) flight number on your ticket and from time to time on codeshare flights operated by another carrier that have a QF flight number on your ticket. Classic Upgrade Rewards are subject to capacity controls and availability is limited. Classic Upgrade Rewards are not available on international airfares booked in E, N, O, Q class which includes international Economy Sale fares. Conditions apply. Visit Classic Upgrade Rewards for details.
Disclaimer: ^ Bid Now Upgrade offers are considered after Classic Upgrade Reward requests are confirmed. All offers will be accepted or rejected on Qantas sole and absolute discretion. You are responsible for ensuring you have sufficient funds on your nominated payment card and/or enough Qantas Points in your Qantas Frequent Flyer membership account from the time the upgrade offer is submitted to the scheduled flight departure time. When an upgrade offer is accepted, you will be notified by email. Qantas will deduct the amount of the upgrade offer from the nominated payment card and/or Qantas Points from your Qantas Frequent Flyer membership account at any time from the time it is granted. If an upgrade offer is successful, the nominated payment card will be charged the money payable in the currency displayed on the payment page. If your Bid Now Upgrade offer is successful, the original fare rules of your booking will apply to your upgraded booking. Products and services featured may vary according to aircraft type and configuration and is subject to change. You'll earn Qantas Points and Status Credits at the rate or your original booking. Visit Bid Now terms and conditions
Disclaimer: ~ On Departure Upgrade Rewards are subject to capacity controls and availability is limited. Available to request for domestic Qantas operated flights with a QF flight number. Visit Classic Upgrade Rewards for details.