Fare Guide Information

Travel Class

Economy

Eligibility

A Classic Plus Flight Reward on Qantas:

• Qantas Flight only

The Qantas Points required for a Classic Plus Flight Reward are quoted on qantas.com at the time of booking.

Promotion

If a promotion has been applied to your booking, refer to the promotion terms and conditions.

Changes

Fees are not payable where you are entitled to a refund or alternative flight under the Australian Consumer Law or Conditions of Carriage.

• Where permitted, any fare difference between the fare for your new booking and the original fare, as well as any difference in the taxes, fees and carrier charges, must be paid in money. In addition, a Change Fee (see the Fee Schedule) per passenger will apply.
• If your itinerary contains only Classic Plus Flight Reward(s), then any changes may only be made in accordance with the conditions set out in clause 15.2 of the Qantas Frequent Flyer Terms and Conditions.
• If your Itinerary includes one or more Qantas Classic Flight Reward Segment(s) and one or more Classic Plus Flight Reward Segment(s), and you change:
• (a) one or more Qantas Classic Reward Segment(s) and one or more Classic Plus Reward Segment(s); or
  (b) only the Classic Plus Flight Reward Segments,
  then any changes in the booking to those Segments may only be made in accordance with the conditions set out in clause 15.2 of the Qantas Frequent Flyer Terms and Conditions.
•  If your Itinerary includes one or more Qantas or Airline Partner Classic Flight Reward Segment(s) and one or more Classic Plus Flight Reward Segment(s), and you change:
• (a) both the Airline Partner Classic Flight Reward Segment and the Classic Plus Flight Reward Segment(s); or
  (b) only the Classic Flight Reward Segment(s); or
  (c) only the Classic Plus Flight Reward Segment,
  then any changes in the booking to those Segment(s) may only be made in accordance with the conditions outlined in clause 14.7 of the Frequent Flyer Terms and conditions.
• If you combine Classic Plus Flight Rewards with non-Classic Flight Reward fares ("Commercial Fares"), refer to the Commercial Fare conditions and clause 15.4 of the Frequent Flyer Terms and Conditions.
• Changes to Classic Plus Flight Reward bookings may be made online at qantas.com/managebooking or via Qantas Telephone Sales (call your local Qantas office).

For all changes made over the phone through a Qantas consultant a Service Fee will apply. 

Cancellation (including no show)

• If your itinerary contains only Classic Plus Flight Rewards or contains both Classic Flight Rewards and Classic Plus Flight Rewards, then the following conditions apply:
  (a) Requests to cancel a Classic Flight Reward ticket (where permitted) and re-credit points may be submitted for refund and re-credit prior to commencement of any travel on the itinerary. A Cancellation Refund Fee (see the Fee Schedule) will apply.
  (b) Once any travel has commenced on a Classic Flight Reward, the Reward is considered used, even if the remaining travel is not completed.
  (c) Refer to clause 14.6 of the Frequent Flyer Terms and Conditions for further details.
• If you combine Classic Plus Flight Rewards with non-Classic Flight Reward fares ("Commercial Fares"), refer to the Commercial Fare conditions and clause 15.5 of the Frequent Flyer Terms and Conditions.
• In accordance with the US Department of Transportation rules, customers who redeem a Classic Plus Flight Reward ticket in the United States may cancel their booking and have their ticket refunded without incurring the Cancellation Refund Fee within 24 hours of ticketing when the ticket was purchased one week or more prior to scheduled departure of the first flight in the itinerary.
• On the day of scheduled departure if you fail to board a Flight Segment (no show) the points for that Segment will be forfeited and are Non-refundable.

Fees are not payable where you are entitled to a refund or alternative flight under the Australian Consumer Law or Conditions of Carriage.

Standard seats

Free seat selection is available on Qantas operated domestic flights. For international flights, for more information and conditions see Seat Selection. Free seat selection is not available on Jetstar operated flights.

Request Qantas Points Upgrade

Classic Upgrade Reward requests are available on selected Qantas operated flights. For more information and conditions see Classic Upgrade Rewards.

Qantas Frequent Flyer Program

Qantas Points and Status Credits will not be earned on this fare, other than Points Club members who may earn Status Credits on eligible Flights. You may request a Classic Upgrade Reward on this fare when booked as an Economy, Premium Economy or Business Classic Plus Flight Reward. For the purposes of redeeming Qantas Points for a Classic Upgrade Reward, these are classed as Classic Plus Flight Reward Economy, Classic Plus Flight Reward Premium Economy, or Classic Plus Flight Reward Business based on the original cabin booked.

Taxes, Fees and Carrier Charges

The method of payment of taxes, fees and carrier charges cannot be changed after a booking has been ticketed.

Further Terms and Conditions

Your travel arrangements are subject to the Qantas Frequent Flyer Terms and Conditions and Qantas Conditions of Carriage.

Travel Class

Premium Economy

Eligibility

A Classic Plus Flight Reward on Qantas:

• Qantas Flight only

The Qantas Points required for a Classic Plus Flight Reward are quoted on qantas.com at the time of booking.

Promotion

If a promotion has been applied to your booking, refer to promotion terms and conditions.

Changes

Fees are not payable where you are entitled to a refund or alternative flight under the Australian Consumer Law or Conditions of Carriage.

• Where permitted, any fare difference between the fare for your new booking and the original fare, as well as any difference in the taxes, fees and carrier charges, must be paid in money. In addition, a Change Fee (see the Fee Schedule) per passenger will apply.
• If your itinerary contains only Classic Plus Flight Reward(s), then any changes may only be made in accordance with the conditions set out in clause 15.2 of the Qantas Frequent Flyer Terms and Conditions.
• If your Itinerary includes one or more Qantas Classic Flight Reward Segment(s) and one or more Classic Plus Flight Reward Segment(s), and you change:
  (a) one or more Qantas Classic Reward Segment(s) and one or more Classic Plus Reward Segment(s); or
  (b) only the Classic Plus Flight Reward Segments,
  then any changes in the booking to those Segments may only be made in accordance with the conditions set out in clause 15.2 of the Qantas Frequent Flyer Terms and Conditions.
•  If your Itinerary includes one or more Qantas or Airline Partner Classic Flight Reward Segment(s) and one or more Classic Plus Flight Reward Segment(s), and you change:
  (a) both the Airline Partner Classic Flight Reward Segment and the Classic Plus Flight Reward Segment(s); or
  (b) only the Classic Flight Reward Segment(s); or
  (c) only the Classic Plus Flight Reward Segment,
  then any changes in the booking to those Segment(s) may only be made in accordance with the conditions outlined in clause 14.7 of the Frequent Flyer Terms and conditions.
• If you combine Classic Plus Flight Rewards with non-Classic Flight Reward fares ("Commercial Fares"), refer to the Commercial Fare conditions and clause 15.4 of the Frequent Flyer Terms and Conditions.
• Changes to Classic Plus Flight Reward bookings may be made online at qantas.com/managebooking or via Qantas Telephone Sales (call your local Qantas office).

For all changes made over the phone through a Qantas consultant a Service Fee will apply. 

Cancellation (including no show)

• If your itinerary contains only Classic Plus Flight Rewards or contains both Classic Flight Rewards and Classic Plus Flight Rewards, then the following conditions apply:
  (a) Requests to cancel a Classic Flight Reward ticket (where permitted) and re-credit points may be submitted for refund and re-credit prior to commencement of any travel on the itinerary. A Cancellation Refund Fee (see the Fee Schedule) will apply.
  (b) Once any travel has commenced on a Classic Flight Reward, the Reward is considered used, even if the remaining travel is not completed.
  (c) Refer to clause 14.6 of the Frequent Flyer Terms and Conditions for further details.
• If you combine Classic Plus Flight Rewards with non-Classic Flight Reward fares ("Commercial Fares"), refer to the Commercial Fare conditions and clause 15.5 of the Frequent Flyer Terms and Conditions.
• In accordance with the US Department of Transportation rules, customers who redeem a Classic Plus Flight Reward ticket in the United States may cancel their booking and have their ticket refunded without incurring the Cancellation Refund Fee within 24 hours of ticketing when the ticket was purchased one week or more prior to scheduled departure of the first flight in the itinerary.
• On the day of scheduled departure if you fail to board a Flight Segment (no show) the points for that Segment will be forfeited and are Non-refundable.

Fees are not payable where you are entitled to a refund or alternative flight under the Australian Consumer Law or Conditions of Carriage.

Request Qantas Points Upgrade

Classic Upgrade Reward requests are available on selected Qantas operated flights. For more information and conditions see Classic Upgrade Rewards.

Qantas Frequent Flyer Program

Qantas Points and Status Credits will not be earned on this fare, other than Points Club members who may earn Status Credits on eligible Flights. You may request a Classic Upgrade Reward on this fare when booked as an Economy, Premium Economy or Business Classic Plus Flight Reward. For the purposes of redeeming Qantas Points for a Classic Upgrade Reward, these are classed as Classic Plus Flight Reward Economy, Classic Plus Flight Reward Premium Economy, or Classic Plus Flight Reward Business based on the original cabin booked.

Taxes, Fees and Carrier Charges

The method of payment of taxes, fees and carrier charges cannot be changed after a booking has been ticketed.

Further Terms and Conditions

Your travel arrangements are subject to the Qantas Frequent Flyer Terms and Conditions and Qantas Conditions of Carriage.

Travel Class

Business

Eligibility

A Classic Plus Flight Reward on Qantas:

• Qantas Flight only

The Qantas Points required for a Classic Plus Flight Reward are quoted on qantas.com at the time of booking.

Promotion

If a promotion has been applied to your booking, refer to promotion terms and conditions.

Changes

Fees are not payable where you are entitled to a refund or alternative flight under the Australian Consumer Law or Conditions of Carriage.

• Where permitted, any fare difference between the fare for your new booking and the original fare, as well as any difference in the taxes, fees and carrier charges, must be paid in money. In addition, a Change Fee (see the Fee Schedule) per passenger will apply.
• If your itinerary contains only Classic Plus Flight Reward(s), then any changes may only be made in accordance with the conditions set out in clause 15.2 of the Qantas Frequent Flyer Terms and Conditions.
• If your Itinerary includes one or more Qantas Classic Flight Reward Segment(s) and one or more Classic Plus Flight Reward Segment(s), and you change:
  (a) one or more Qantas Classic Reward Segment(s) and one or more Classic Plus Reward Segment(s); or
  (b) only the Classic Plus Flight Reward Segments,
  then any changes in the booking to those Segments may only be made in accordance with the conditions set out in clause 15.2 of the Qantas Frequent Flyer Terms and Conditions.
•  If your Itinerary includes one or more Qantas or Airline Partner Classic Flight Reward Segment(s) and one or more Classic Plus Flight Reward Segment(s), and you change:
  (a) both the Airline Partner Classic Flight Reward Segment and the Classic Plus Flight Reward Segment(s); or
  (b) only the Classic Flight Reward Segment(s); or
  (c) only the Classic Plus Flight Reward Segment,
  then any changes in the booking to those Segment(s) may only be made in accordance with the conditions outlined in clause 14.7 of the Frequent Flyer Terms and conditions.
• If you combine Classic Plus Flight Rewards with non-Classic Flight Reward fares ("Commercial Fares"), refer to the Commercial Fare conditions and clause 15.4 of the Frequent Flyer Terms and Conditions.
• Changes to Classic Plus Flight Reward bookings may be made online at qantas.com/managebooking or via Qantas Telephone Sales (call your local Qantas office).

For all changes made over the phone through a Qantas consultant a Service Fee will apply. 

Cancellation (including no show)

• If your itinerary contains only Classic Plus Flight Rewards or contains both Classic Flight Rewards and Classic Plus Flight Rewards, then the following conditions apply:
  (a) Requests to cancel a Classic Flight Reward ticket (where permitted) and re-credit points may be submitted for refund and re-credit prior to commencement of any travel on the itinerary. A Cancellation Refund Fee (see the Fee Schedule) will apply.
  (b) Once any travel has commenced on a Classic Flight Reward, the Reward is considered used, even if the remaining travel is not completed.
  (c) Refer to clause 14.6 of the Frequent Flyer Terms and Conditions for further details.
  

• If you combine Classic Plus Flight Rewards with non-Classic Flight Reward fares ("Commercial Fares"), refer to the Commercial Fare conditions and clause 15.5 of the Frequent Flyer Terms and Conditions.
• In accordance with the US Department of Transportation rules, customers who redeem a Classic Plus Flight Reward ticket in the United States may cancel their booking and have their ticket refunded without incurring the Cancellation Refund Fee within 24 hours of ticketing when the ticket was purchased one week or more prior to scheduled departure of the first flight in the itinerary.
• On the day of scheduled departure if you fail to board a Flight Segment (no show) the points for that Segment will be forfeited and are Non-refundable.

Fees are not payable where you are entitled to a refund or alternative flight under the Australian Consumer Law or Conditions of Carriage.

Request Qantas Points Upgrade

Classic Upgrade Reward requests are available on selected Qantas operated flights. For more information and conditions see Classic Upgrade Rewards.

Qantas Frequent Flyer Program

Qantas Points and Status Credits will not be earned on this fare, other than Points Club members who may earn Status Credits on eligible Flights. You may request a Classic Upgrade Reward on this fare when booked as an Economy, Premium Economy or Business Classic Plus Flight Reward. For the purposes of redeeming Qantas Points for a Classic Upgrade Reward, these are classed as Classic Plus Flight Reward Economy, Classic Plus Flight Reward Premium Economy, or Classic Plus Flight Reward Business based on the original cabin booked.

Taxes, Fees and Carrier Charges

The method of payment of taxes, fees and carrier charges cannot be changed after a booking has been ticketed.

Further Terms and Conditions

Your travel arrangements are subject to the Qantas Frequent Flyer Terms and Conditions and Qantas Conditions of Carriage.

Travel Class

First

Eligibility

A Classic Plus Flight Reward on Qantas:

• Qantas Flight only

The Qantas Points required for a Classic Plus Flight Reward are quoted on qantas.com at the time of booking.

Promotion

If a promotion has been applied to your booking, refer to promotion terms and conditions.

Changes

Fees are not payable where you are entitled to a refund or alternative flight under the Australian Consumer Law or Conditions of Carriage.

• Where permitted, any fare difference between the fare for your new booking and the original fare, as well as any difference in the taxes, fees and carrier charges, must be paid in money. In addition, a Change Fee (see the Fee Schedule) per passenger will apply.
• If your itinerary contains only Classic Plus Flight Reward(s), then any changes may only be made in accordance with the conditions set out in clause 15.2 of the Qantas Frequent Flyer Terms and Conditions.
• If your Itinerary includes one or more Qantas Classic Flight Reward Segment(s) and one or more Classic Plus Flight Reward Segment(s), and you change:
  (a) one or more Qantas Classic Reward Segment(s) and one or more Classic Plus Reward Segment(s); or
  (b) only the Classic Plus Flight Reward Segments,
  then any changes in the booking to those Segments may only be made in accordance with the conditions set out in clause 15.2 of the Qantas Frequent Flyer Terms and Conditions.
  

•  If your Itinerary includes one or more Qantas or Airline Partner Classic Flight Reward Segment(s) and one or more Classic Plus Flight Reward Segment(s), and you change:
  (a) both the Airline Partner Classic Flight Reward Segment and the Classic Plus Flight Reward Segment(s); or
  (b) only the Classic Flight Reward Segment(s); or
  (c) only the Classic Plus Flight Reward Segment,
  then any changes in the booking to those Segment(s) may only be made in accordance with the conditions outlined in clause 14.7 of the Frequent Flyer Terms and conditions.

• If you combine Classic Plus Flight Rewards with non-Classic Flight Reward fares ("Commercial Fares"), refer to the Commercial Fare conditions and clause 15.4 of the Frequent Flyer Terms and Conditions.
• Changes to Classic Plus Flight Reward bookings may be made online at qantas.com/managebooking or via Qantas Telephone Sales (call your local Qantas office).

For all changes made over the phone through a Qantas consultant a Service Fee will apply. 

Cancellation (including no show)

• If your itinerary contains only Classic Plus Flight Rewards or contains both Classic Flight Rewards and Classic Plus Flight Rewards, then the following conditions apply:
  (a) Requests to cancel a Classic Flight Reward ticket (where permitted) and re-credit points may be submitted for refund and re-credit prior to commencement of any travel on the itinerary. A Cancellation Refund Fee (see the Fee Schedule) will apply.
  (b) Once any travel has commenced on a Classic Flight Reward, the Reward is considered used, even if the remaining travel is not completed.
  (c) Refer to clause 14.6 of the Frequent Flyer Terms and Conditions  for further details.
• If you combine Classic Plus Flight Rewards with non-Classic Flight Reward fares ("Commercial Fares"), refer to the Commercial Fare conditions and clause 15.5 of the Frequent Flyer Terms and Conditions.
• In accordance with the US Department of Transportation rules, customers who redeem a Classic Plus Flight Reward ticket in the United States may cancel their booking and have their ticket refunded without incurring the Cancellation Refund Fee within 24 hours of ticketing when the ticket was purchased one week or more prior to scheduled departure of the first flight in the itinerary.
• On the day of scheduled departure if you fail to board a Flight Segment (no show) the points for that Segment will be forfeited and are Non-refundable.

Fees are not payable where you are entitled to a refund or alternative flight under the Australian Consumer Law or Conditions of Carriage.

Qantas Frequent Flyer Program

Qantas Points and Status Credits will not be earned on this fare, other than Points Club members who may earn Status Credits on eligible Flights. You may request a Classic Upgrade Reward on this fare when booked as an Economy, Premium Economy or Business Classic Plus Flight Reward. For the purposes of redeeming Qantas Points for a Classic Upgrade Reward, these are classed as Classic Plus Flight Reward Economy, Classic Plus Flight Reward Premium Economy, or Classic Plus Flight Reward Business based on the original cabin booked.

Taxes, Fees and Carrier Charges

The method of payment of taxes, fees and carrier charges cannot be changed after a booking has been ticketed.

Further Terms and Conditions

Your travel arrangements are subject to the Qantas Frequent Flyer Terms and Conditions and Qantas Conditions of Carriage.