Travel updates

Check this page for issues which may affect your flight or booking with us.

We'll do all we can to keep you informed of developments and the choices available. See flight status or the News Room for the latest information.

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London Heathrow Airport update

Last updated: 8.00am (AEDT), 24 March 2025

Heathrow Airport has now reopened following earlier closures, and our schedule is returning to normal operations.

Unless contacted by us directly, customers should proceed to the airport as normal.

We apologise for the disruption and thank our customers for their patience.

Australia: Sydney International Airport: Boarding at Gates 24, 25 and 26

Last updated: 19 December 2024

Due to terminal upgrades at Sydney International Airport (T1), access to Gates 24-26 may be restricted until boarding commences. Passengers should check the flight information display screens and only proceed to the gate when your flight number is displayed for boarding.

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