Qantas and Aircalin aircraft tails

Qantas and Aircalin

Discover the benefits of flying with Qantas and Aircalin between Noumea and Australia.  

Network

Experience Economy, or enjoy more space in Business when travelling between Australia and Noumea on either a Qantas operated flight, or with our codeshare partner, Aircalin. 

Flights operated by Qantas Qantas codeshare flights operated by Aircalin

Between Brisbane and Noumea

Between Sydney and Noumea

Between Noumea and Brisbane

Between Noumea and Sydney

Flights operated by Qantas and Qantas codeshare Air Tahiti Nui

Before you fly

There is a range of benefits available that can be booked ahead of your trip when flying on a Qantas codeshare flight with Aircalin. Visit Manage booking if you require further information.

Benefits included for Qantas codeshare services operated by Aircalin

Business Economy
Platinum One/
Platinum
Gold  Silver Qantas Club Bronze
Seat selection (paid or complimentary) via qantas.com
No    No    No    No    No    No   
Seat selection (paid or complimentary) via Aircalin
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Online check-in via qantas.com when your first flight is operated by Qantas
Yes Yes Yes Yes Yes Yes    
Online check-in via airline partner when your first flight is operated by Aircalin
No  
No  
No  
No  
No  
No  
Special meal request
Yes    Yes    Yes    Yes    Yes    Yes   
Purchase additional / excess baggage prior to departure
No    No    No    No    No    No   
Benefits included for services operated by Aircalin before you fly

At the airport

The operating carrier is responsible for checking in customers travelling on Qantas codeshare services. Check your itinerary to locate the departure terminal and ensure you check in with the operating carrier.

Benefits included for Qantas codeshare services operated by Aircalin
Business Economy
Platinum One/
Platinum
Gold  Silver Qantas Club
Bronze
Baggage Through Check from Qantas operated flight
Yes Yes Yes Yes Yes Yes
Boarding Pass Through Check from Qantas operated flight
Yes Yes Yes Yes Yes Yes
Extra checked baggage allowance
N/A No No No  No  
No
Priority airport check-in
Yes No No No No No
Priority boarding
Yes No No No No No
Priority baggage handling
Yes No No No No No
Benefits included for services operated by Aircalin at the airport

Lounge access

Eligible customers and their guests booked on a Qantas flight number on the codeshare routes can access the following lounges. 

For more details on Qantas’ lounge access policy, visit lounge access eligibility 

Customers booked on an Aircalin flight number should refer to Aircalin for their lounge eligibility and access policy.

Benefits included for Qantas codeshare services operated by Aircalin
Business Economy
Lounge access

Platinum One/
Platinum
Gold  Silver Qantas Club
Bronze
Sydney (Qantas Lounge) Yes    Yes    Yes No Yes    No   
Brisbane (Qantas Lounge) Yes Yes Yes No Yes No  
Lounge benefits included for QF codeshare services operated by Aircalin

Qantas Frequent Flyers

Qantas Frequent Flyers can earn Qantas Points and Status Credits by booking the codeshare flight ('QF' airline code) where possible. You can also use your Qantas Points on Aircalin for Classic Flight Rewards and Points Plus Pay

Airline code When booked as a Qantas (QF) flight When booked as an Aircalin (SB) flight
Earn Qantas Points Yes No  
Earn Status Credits Yes No  
Classic Flight Rewards Yes No  
Points Plus Pay Yes No
Aircalin summary

Support

Special requests

To benefit from the following special requests, choose a flight operated by Qantas or contact Aircalin directly:

  • assistance for children travelling alone,
  • medical assistance,
  • transporting oxygen for medical purposes, and
  • transport on a stretcher.

Missed connections

Sometimes things don't go to plan and we recognise the impact delays and missed connections can have. In the event this happens to you, below is some key information.

If you missed a connection due to the late arrival of your aircraft, the delivering carrier is responsible for ensuring you make your final destination.

Lost baggage

If your baggage doesn't arrive on the same flight as you, contact the arrival Service desk of the delivering carrier in the arrivals hall.

Search flights

Important information

Disclaimer: ~You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. A joining fee may apply. Qantas Frequent Flyer membership, Status Credits and the earning and redemption of Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions

Disclaimer: ^ Classic Flight Rewards are available on Qantas, Jetstar and partner airlines. Seats are subject to capacity controls, availability is limited, and some flights may not have any Classic Flight Rewards available. Taxes, fees and carrier charges are payable to Qantas (excluding any amounts payable to third parties at the airport) by an Accepted Payment Card in addition to the points required on Classic Flight Reward flights. Qantas Points required and taxes, fees and carrier charges are subject to change and quoted at the time of booking. For more information, visit Classic Flight Rewards

Disclaimer: # Points Plus Pay is available on any flight with a Qantas (QF), Jetstar (JQ), Jetstar Asia (3K) or Jetstar Japan (GK) flight number and selected partner airlines when travelling on a Qantas fare, as long as there is a seat available for sale. The Qantas Points required include taxes, fees and carrier charges (excluding any amounts payable to third parties at the airport), are subject to change and are quoted at the time of booking - a minimum number of points applies. Qantas Points may not be earned on some fare types or on some oneworld® Member Airline or airline partner flights. For more information, visit Points Plus Pay

Disclaimer: * Qantas Points and Status Credits (where applicable) are earned on Eligible Flights with a Qantas or applicable oneworld® Member Airline or Airline Partner flight number on your ticket. Qantas Points and Status Credits may not be earned on some fare types and booking classes. For full details see the Qantas Frequent Flyer program Terms and Conditions and Airline Earning Tables