Keep your account active

What you need to do

To ensure you keep your Qantas Points from expiring you'll need to earn or use Qantas Points through your account at least once every 18 months. This includes earning or using Qantas Points with our program partners, but does not include transferring points to or from an Eligible Family Member (Family Transfer) or the transfer of points from Qantas Business Rewards.

The 18-month time period starts from the date of your last eligible activity. If your last activity was an eligible flight, it is the date the flight was taken.

Some quick ways to earn or use points

Some useful links

Important information

You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. A joining fee may apply. Membership and Qantas Points are subject to the Qantas Frequent Flyer program terms and conditions

Disclaimer: ~ Classic Flight Rewards are available on Qantas, Jetstar and partner airlines. Seats are subject to capacity controls, availability is limited and some flights may not have any Classic Flight Rewards available. Taxes, fees and carrier charges payable to Qantas (excluding any amounts payable to third parties at the airport), are payable in addition to the points required. For more information, visit qantas.com/classicflightrewards 

Disclaimer: < The redemption of Qantas Points for Rewards is subject to the Qantas Frequent Flyer terms and conditions, the Qantas Store Terms of Use, voucher Terms and Conditions (including expiry rules) if relevant and any other terms and conditions disclosed at the time of redemption. Visit the Qantas StoreOpens in a new tab or window for details.

Disclaimer: ^ Points Plus Pay is a facility on qantas.com which allows you to choose the number of Qantas Points you redeem above a specified minimum level and pay the remainder with an American Express, credit cards or by Direct Debit. Minimum points levels apply, are subject to change and will be quoted at the time of purchase. When using Points Plus Pay, Qantas Points will be immediately deducted from your Qantas Frequent Flyer account. 

Disclaimer: ** Members will not be able to redeem points for additional hotel charges for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable). Minimum night stays and blackout dates may apply. Qantas Points cannot be earned on Classic Hotel Rewards. A Classic Hotel Reward must be booked using Qantas Points only. Qantas Classic Hotel Rewards are non-refundable.  View full terms and conditions

Disclaimer: > To use points to book car hire in Australia and New Zealand, Qantas Frequent Flyers must provide their membership number when booking online at qantas.com/cars with the chosen car partner. Qantas Points cannot be used on package tour, government, travel industry and some corporate rates. Cannot be used in conjunction with any other offer, coupon or promotion. Cars are subject to availability and to the Avis or Budget Rental Agreement Terms and Conditions (as applicable) at the time of rental. Avis or Budget age, credit and driver requirements apply. For further details, please contact Avis on 136 333 or Budget on 1300 362 848.

Disclaimer: * The earning and redemption of Qantas Points are subject to the Qantas Frequent Flyer terms and conditions To purchase from Qantas Wine, you must be a Qantas Frequent Flyer member, 18 years of age and over and have an Australian delivery address. Liquor Act 2007: It is an offence to sell or supply to or to obtain liquor on behalf of a person under the age of 18 years. Licence Number: LIQP770016736

Disclaimer: # To get Qantas Points with Woolworths Rewards, you must link your Qantas Frequent Flyer number to your Woolworths Rewards account and choose to convert your Woolworths Points to Qantas Points. From 1 October 2019 you will automatically receive 1,000 Qantas Points every time your Woolworths Rewards balance hits 2,000 Woolworths Points. Conversion will take place in multiples of 2,000 Woolworths Points only. Any Woolworths Points that are less than a full 2,000 Woolworths Points will remain in your Woolworths Rewards account for future use. The transferred Qantas Points will be available in your Qantas Frequent Flyer account within 24 hours once your balance hits 2,000 Woolworths Points. Woolworths Rewards terms and conditions apply, available at woolworthsrewards.com.au/termsOpens in a new tab or window