Travel updates

Check this page for issues which may affect your flight or booking with us.

We'll do all we can to keep you informed of developments and the choices available. See flight status or the News Room for the latest information.

On this page

NSW Mid Coast Flooding

Last updated: 4.16pm (AEST), 23 May 2025

We’re closely monitoring the adverse weather that is impacting flights into Newcastle, Coffs Harbour and Port Macquarie. Port Macquarie Airport is currently closed.

If your flight is impacted, we'll notify you by SMS and email using the contact details provided in your booking or via your travel agent. You can also check your flight details through the Qantas App or via Manage booking online. For real-time flight updates, see Flight Status

Flexibility for our customers

We’re offering additional flexibility to customers who have booked flights on or before 20 May, for travel to/from Port Macquarie, Newcastle and Coffs Harbour, for scheduled departures up to Wednesday 28 May 2025.

If you wish to change your booking or no longer wish to travel, we're offering a Flight Credit or fee-free date change (up to 14 days from the original date of travel, subject to availability).

If you've booked directly with Qantas, visit Manage booking to change your booking and contact us on 13 13 13 within Australia when you are ready to redeem your Flight Credit.

If you've booked through a Travel Agent, please contact your agent directly for assistance.

Further Information

For further information and updates on conditions at Port Macquarie, Newcastle and Coffs Harbour, please visit:

Port Macquarie Airport

Newcastle Airport

Coffs Harbour Airport

Sydney International Airport: Boarding at Gates 24, 25 and 26

Last updated: 19 December 2024

Due to terminal upgrades at Sydney International Airport (T1), access to Gates 24-26 may be restricted until boarding commences. Passengers should check the flight information display screens and only proceed to the gate when your flight number is displayed for boarding.

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