Optus

From 12 April 2024, Qantas Frequent Flyer members can no longer sign up to a Qantas SIM Only Plan by Optus. If you are an existing Optus mobile customer, you will continue to earn Qantas Points for 12 months after 11 April 2024.

Qantas Frequent Flyer members that signed up to a Qantas SIM Only Plan on or before 11 April 2024, will continue to earn Qantas Points for a period of 12 months from 12 April 2024. 

Qantas Frequent Flyer members that signed up to a Qantas SIM Only Plan by Optus on or before 11 April 2024 will earn Qantas Points in advance for a period of 12 months, in quarterly instalments after 11 April 2024. The first quarter of points will be credited on or around 30 April 2024. 

For queries regarding your service with Optus, you can message Optus via: optus.com.au/contact or call 13 39 37.

If you wish to obtain a copy of the Critical Information Summary for your Qantas SIM Only Plan, you can locate it on the Optus website at optus.com/cis.

Eligible Qantas SIM Only Plan customers will continue to earn Qantas Points for a 12 month period from 12 April 2024. 

Yes, you can roam within Zone Opens in a new tab or window1 destinationsOpens in a new tab or window. If you have selected the Qantas $79 SIM Only plan, you will have 5GB data to use in Zone 1, as well as unlimited talk and text for you to use within your Zone 1 destination or back home to Australia. If you have selected the Qantas $39 or $59 SIM Only plan, or wish to top up your roaming service on the $79 plan, you can purchase once-off roaming add-ons in My Optus app. See eligible destinations and more informationOpens in a new tab or window.

You must be a Qantas Frequent Flyer member to earn and redeem Qantas Points. A joining fee may apply.

Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions. 

Qantas SIM Only plan Offers: Qantas Points offer available for consumer customers who are current Qantas Frequent Flyer members, who signed up to one of the following Optus mobile plans via qantas.com/optus on or before 11 April 2024 as a new service: (a) the $39 SIM plan (5,000 Bonus Qantas Points plus 5 points per $1 spent on monthly plan access fee); (b) the $59 SIM plan (up to 10,000 Bonus Qantas Points plus 5 points per $1 spent on monthly plan access fee); or (c) the $79 SIM plan (up to 20,000 Bonus Qantas Points plus 10 points per $1 spent on monthly plan access fee). Bonus Qantas Points will be credited in advance for a period of 12 months in quarterly instalments of 5,000 points after 11 April 2024, up to the maximum total of bonus points offered on your plan. Qantas Points will be earned per $1 spent on your eligible monthly plan fee in advance for a period of 12 months after 11 April 2024. The first quarter of Qantas Points will be credited to a members’ Frequent Flyer account on or around 30 April 2024.

Qantas SIM Plans (month to month): You will be automatically charged via card once per month for recurring charges and any add-ons. You must maintain your card payment details or your plan will be cancelled. We may make changes to your month-to-month mobile plan, including to the price or inclusions. This could include moving you to a new plan, which may cost more. We’ll give at least 30 days’ notice of any increase to plan access fees, any data inclusion decrease or any plan moves. If you don’t like the change you can choose a new plan (once per payment cycle) or cancel.

International Talk and Text add-ons: Available on selected mobile plans to select destinations. You may automatically be charged via card on activation of the add-on, if no payment is made you will still have access to the add-on and the amount will be added to your next monthly invoice. Usage alerts are sent at 50%/85%/100% of your talk and text inclusions. Add-on expires once inclusions are used or at end of payment cycle (whichever is first). Add-on can only be used in Australia.

International Roaming inclusion: The $79 plan includes roaming to Zone 1 destinations. Data can be used in any Zone 1 destination. Standard talk and text (excluding MMS) can be made within the destination you are roaming in and to Australia. Select destinations are subject to change, see optus.com.au/zone1.

Roaming add-ons: Available on selected mobile plans in select destinations. You may automatically be charged via card on activation of the add-on, if no payment is made you will still have access to the add-on and the amount will be added to your next monthly invoice. Your add-on time starts on activation (shortly after your purchase), we recommend purchasing in your chosen destination. Usage alerts are sent at 50%/85%/100% of your data inclusions. Add-on includes unlimited standard national talk and text in a Zone 1 destination or to Australia.  Add-on expires once inclusions are used or once the add-on duration has ended (whichever is first). 

No Excess Data Charges: If data allowance is exceeded, your service will be slowed to a maximum speed of 1.5Mbps. 1.5Mbps is suitable for general internet browsing and music streaming, however some activities such as video streaming may see increased buffering and loading times. Usage while slowed is unmetered. Applies to data usage in Australia only.

Data Add-ons: Available on selected mobile plans. Each add-on can be added once per 24 hrs, per service. You can access your Data Add-ons as soon as you request it. You may automatically be charged via card on activation of the add-on, if no payment is made you will still have access to the add-on and the amount will be added to your next invoice. The inclusion of your Data Add-on is added to your data allowance. Data is counted in KB increments and includes uploads and downloads. Any unused data is forfeited and cannot be rolled over to your next payment cycle. Usage alerts are sent at 50%/85%/100% of your data via SMS or email. Add-on expires if data used or at end of payment cycle (whichever is first). Data can only be used in Australia.

Unlimited Data Day: Available to approved consumers on selected mobile plans. For use on mobile phone devices in Australia only. Available for 24 hours from activation for eligible service only, no data sharing. Fair Go policy applies. Not for commercial use. Limit 1 Add-on per service at a time. Add-on may be withdrawn from sale without notice. You may automatically be charged via card on activation of the add-on, if no payment is made you will still have access to the add-on and the amount will be added to your next monthly invoice.

5G: 5G services available in selected areas only (excluding NT and TAS). Compatible 5G device and plan required. Check coverage at optus.com.au/coverage.

Optus Sport: Subscription required. Content may change. Personal viewing in Australia. View full terms.

Bonus Qantas Points will be credited in advance for a period of 12 months in quarterly instalments of 5,000 points after 11 April 2024 up to the maximum total of bonus points offered.  Qantas Points will be earned per $1 spent on your monthly plan fee in advance for a period of 12 months after 11 April 2024.  The first quarter of Qantas Points will be credited to a members’ Frequent Flyer account on or before 30 April 2024. Qantas Points may take up to seven days from the date of processing to appear in a member’s account.