Red Energy

You must be a Qantas Frequent Flyer member to earn and redeem Qantas Points. A joining fee may apply.

Qantas Frequent Flyer Terms and Conditions

Membership, and earning and redeeming of Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions.

Eligibility

Offer only available for new residential electricity and/or gas customers in eligible areas of ACT, NSW, VIC, SA and QLD with a current Qantas Frequent Flyer membership who sign up with Red Energy on a Qantas Red plan for a new electricity and/or gas service at a new supply address. This means you could be eligible if you are a new customer of Red Energy, or an existing customer of Red Energy signing up to a new supply address. Customers will be awarded with 10,000 bonus Qantas Points for electricity and/or 5,000 bonus Qantas Points for gas within 21 days of the first electricity and/or gas bill being paid in full. Bonus Qantas Points will only be awarded once if you change energy providers and move back to Red Energy within 12 months. Ongoing Qantas Points will be earned per dollar on your electricity and/or gas bill, when you pay the full amount on each bill by the due date. Red Energy may withdraw or change this offer at any time. View full Red Energy and Qantas Frequent Flyer Offer Terms and Conditions. View Basic Plan Information Documents/Energy Fact Sheets

Available to residential customers in eligible areas of VIC, SA, NSW, QLD and ACT. Offer period begins on 15 August 2022 and is ongoing, unless the offer is withdrawn earlier. A referred customer will receive one A$25 eGift Card or 1,500 Qantas Points once their residential electricity and/or gas account has been transferred to Red. A referring customer will receive one A$25 eGift Card or 1,500 Qantas Points once the referred customer's electricity and/or gas account has been transferred to Red, provided the referring customer still has a residential electricity account with Red and has paid any outstanding amounts on their Red account(s). An eligible customer must be on a Qantas Red plan to choose 1,500 Qantas Points. Eligible customers will be issued with a Reward Code to Redeem their selected Reward, which must be activated within three months of the Reward Code being issued or else access to the relevant reward will be forfeited. If Red does not have a valid email address for a referred customer or referring customer, Red will instead send one A$25 Coles Group and Myer Gift Card via registered post. A referring customer authorises the release of their account number to their friend(s). Further exclusions apply. Conditions and exclusions apply to the use of the eGift Card. View full Terms and Conditions for our residential Qantas Red plans. For Coles Group and Myer Gift Card full Terms of Use visit www.giftcards.com.au or phone 1300 304 990. View full Red Energy Refer a Friend Promotion Terms and Conditions.

Card products referred to are not Qantas products and not offered or issued by Qantas but by the relevant Card partners. The applicable Card partner is the credit provider and credit licensee under the National Consumer Credit laws. Points are offered by the relevant Card partner and partner reward program and can only be earned on eligible purchases. Reward flights subject to availability.

When do I provide my Frequent Flyer number?

Choose a Qantas Points earning plan and then provide your Frequent Flyer number when prompted in the sign-up form. Already a Red Energy customer? You can link your accounts.

How long until I get my Qantas Points?

Bonus Qantas Points will be credited to your Qantas Frequent Flyer account within 21 days of paying your first electricity and/or gas bill with Red Energy.

Qantas Points will be earned per $1 on your electricity and/or gas bills when you pay on time. Your Qantas Points will be credited to your Qantas Frequent Flyer account within 30 days of you paying your bill on time. If your points have not been credited, when you think they should be, contact Red Energy.

New or existing residential electricity customers in eligible areas of ACT, NSW, VIC, SA and QLD who sign up to a Qantas Red plan, add GreenPower to their plan and are a Qantas Frequent Flyer will have their plan count towards completing a Green Tier activity in the Sustainable lifestyle category. For existing members who are on a Qantas Red plan and add GreenPower to their plan, the plan will also be recognised as a Green Tier activity within 7 days of ongoing Qantas Points being earned per dollar on your electricity and/or gas bill, when you pay the full amount on each bill by the due date. For new members, the plan will be recognised as a Green Tier activity within 40 days of signing up to a Qantas Red plan, once Red Energy becomes responsible for your electricity and/or gas account. GreenPower is charged as an additional rate to your standard electricity usage charges and may be varied by written notice in accordance with relevant laws. For details on Red Energy’s 100% accredited GreenPower product. Your Green Tier activity will remain complete for the duration in which you are signed up to a Qantas Red plan and have GreenPower added to your account. To be eligible for Green Tier, complete one activity in five out of six Green Tier categories in a membership year. For full terms see qantas.com/greentier.

Offer only available for new or existing residential electricity and/or gas customers signing up to a Qantas Red plan at a new supply address in eligible areas of ACT, NSW, VIC, SA and QLD who are Qantas Frequent Flyer members. Residential customers will receive 10,000 bonus Qantas Points for electricity and/or 5,000 bonus Qantas Points for gas once Red Energy becomes responsible for the supply of their electricity and/or gas. Bonus Qantas Points will only be awarded once if you change energy providers and move back to Red Energy within 12 months. Ongoing Qantas Points only available for new or existing residential electricity and/or gas customers in eligible areas of ACT, NSW, VIC, SA and QLD who are Qantas Frequent Flyer members who sign up to a Qantas Red plan. Ongoing Qantas Points will be earned per dollar on your electricity and/or gas bill when you pay the full amount on each bill by the due date. Red Energy may withdraw or change this offer at any time. View full terms and conditions. View Energy Fact Sheets and Basic Plan Information Documents for Red Energy’s Qantas Red plans.

Qantas Frequent Flyers who have achieved Green Tier status are eligible to earn their choice of one (1) of three (3) available rewards. The option to select a reward will appear in My Account up to 21 days after the member has achieved Green Tier. The choice of 10,000 Qantas Points or 50 Status Credits or three tonnes of Carbon offset must be made within 90 days of achieving Green Tier status. Limit of one reward per individual per Membership Year. Once the application is complete there is no change of mind on the chosen reward. If no reward is chosen within the specified timeframe the reward will be forfeited. 

Disclaimer: ~ Classic Flight Rewards are available on Qantas, Jetstar and partner airlines. Classic Flight Reward seats are subject to capacity controls, availability is limited and some flights may not have any Classic Flight Rewards available. The Qantas Points, taxes, fees and carrier charges stated are accurate as at 13 August 2024 but may vary at the time of booking. Status Credits and Qantas Points will not be earned on Classic Flight Rewards. Visit Classic Flight Rewards for more information.