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Ticketek

Earn or use Qantas Points on events with Ticketek.

From the roar of the home crowd, to the encore at a concert, discover the best in live entertainment with Ticketek.

Ticketek is the leading ticketing partner for Australian sports and live entertainment. They sell over 23 million tickets to more than 20,000 events each year, including concerts, sports, theatre, musicals, festivals, exhibitions, experiences and family events. 

You can use Qantas Points to treat yourself to a seat closer to the action.  Or on occasion  you can earn Qantas Points on tickets to eligible events.

How to earn and use Qantas Points with Ticketek

Log in or create a Ticketek account on the Ticketek website

Choose ‘Use Qantas Points’ as your payment option on eligible events and log in to your Qantas Frequent Flyer account

Opt to use only Qantas Points or a mix of points and cash that suits you (a minimum of 2,000 points applies)

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Link your Qantas Frequent Flyer and Ticketek accounts on the Ticketek website

 

When available, select your tickets to an eligible event(s) and finalise your payment

Any Qantas Points earned on your ticket will be automatically credited to your Qantas Frequent Flyer account within 14 days of the event date

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Bundle your tickets with flights and accommodation

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Not a Qantas Frequent Flyer member?

Frequently asked questions

Yes, to earn and use Qantas Points with Ticketek you must be a Qantas Frequent Flyer member and have a Ticketek account.  

If you don’t have a Ticketek account, you can create one here

On occasion, Qantas Points can be earned on tickets to eligible Ticketek events. 

To earn Qantas Points with Ticketek: 

  • Link your Qantas Frequent Flyer and Ticketek accounts
  • Select an eligible event on the Ticketek website
  • Proceed to the payment page and checkout

Please note: 

  • Your Qantas Frequent Flyer and Ticketek accounts must be linked prior to purchasing tickets to eligible events to earn points
  • Qantas Points will be automatically credited to your Qantas Frequent Flyer account within 14 days of the event date
  • Qantas Points can’t be earned on events that allow you to use Qantas Points, Gift Card purchases, Ticketek Box Office Sales, Ticketek Call Centre Sales or Ticketek Fast Check transactions

Events that earn Qantas Points will change from time to time and is at the discretion of Ticketek. 

We recommend looking for the earn points prompt on the event pages of the Ticketek website to see which events are eligible to earn Qantas Points. 

No, you will not earn Qantas Points when purchasing tickets via Ticketek Box Office Sales, Ticketek Call Centre Sales or Ticketek Fast Check transactions. 

Qantas Points will be automatically credited to your Qantas Frequent Flyer account within 14 days of the event date.

Qantas Points can be used on eligible Ticketek events including concerts, sports, theatre, musicals, festivals, exhibitions, experiences and family if you have a Ticketek account.

To use Qantas Points with Ticketek: 

  • select an eligible event on the Ticketek website 
  • choose ‘Use Qantas Points’ on the payment page
  • log in to your Qantas Frequent Flyer account, and select the number of Qantas Points you’d like to use. A minimum of 2,000 points is required per transaction.

Please note: 

  • Qantas Points can’t be used for Ticketek Gift Vouchers or on  on events that are eligible to earn Qantas Points

Yes, a minimum of 2,000 Qantas Points must be used per transaction.

Yes, you can use a combination of points and cash for Ticketek events, however, you will not be able to earn Qantas Points on the cash component. Once you’ve selected ‘Use Qantas Points’ on the payment page of the Ticketek website, and logged in to your Qantas Frequent Flyer account, simply toggle the slider to select your desired mix of points and cash.

You can use as little as 2,000 Qantas Points for an event and the rest can be paid in cash.

If you don’t have enough Qantas Points to use for a Ticketek event you can:

  • Purchase Top-up Points and boost your balance instantly with the remaining Qantas Points required for the event (minimum 1,000 and maximum 150,000 points). Terms and conditions apply. 
  • Transfer points into your Frequent Flyer account from eligible family members with Family Transfers 

You will not be able to use Qantas Points on events that are eligible to earn Qantas Points, or on Gift Card purchases. 

For all the other ways you can earn Qantas Points visit qantas.com/earnpoints

Any Qantas Points used with Ticketek will appear instantly on your Qantas Frequent Flyer activity statement.

Any Qantas Points earned with Ticketek will appear in your Qantas Frequent Flyer activity statement within 14 days of the event date.

For questions relating to the Qantas Frequent Flyer program please contact us on 13 11 31 between the hours of 7am and 7pm (AEST/AEDT) Monday to Saturday if calling within Australia. If calling from overseas, please select the most relevant number

For questions relating to Ticketek please refer to Ticketek’s FAQs

Qantas Points will ordinarily be credited to your account within 14 days of your event taking place. If the event is cancelled or you cancel your purchase you will not earn Qantas Points. 

Refunds are subject to Ticketek’s Terms and Conditions

Important information

You must be a Qantas Frequent Flyer Member to earn and redeem Qantas Points. A joining fee may apply.

Qantas Frequent Flyer Terms and Conditions

Membership, and the earning and redemption of Qantas Points is subject to the Qantas Frequent Flyer program Terms and Conditions 

Our partner's Terms and Conditions

Ticketek’s Terms and Conditions relate both to the sale of tickets and attendance at events. These Terms and Conditions apply to both the original purchaser and any subsequent ticket holders. 

Eligibility

Earning Qantas Points: Qantas Frequent Flyer members must have a Ticketek account and have linked it to their Qantas Frequent Flyer account prior to purchasing tickets to eligible events to earn Qantas Points.

Using Qantas Points: Qantas Frequent Flyer members must have a Ticketek account, and a minimum of 2,000 Qantas Points in their Qantas Frequent Flyer account to use Qantas Points on ticket purchases to eligible events with Ticketek.

Earning Qantas Points is available on all tickets except for shows in Margaret Court Arena: Melbourne, Rod Laver Arena: Melbourne, Newcastle Entertainment Centre: New South Wales, ICC Sydney Theatre: New South Wales and CommBank Stadium: New South Wales.

When do I provide my Frequent Flyer number?

To earn Qantas Points with Ticketek, you must be a Qantas Frequent Flyer member, have a Ticketek account and link your accounts. To use Qantas Points with Ticketek you must have a Qantas Frequent Flyer member and a Ticketek account. You cannot earn and use Qantas Points on the same ticket purchase. Events and venues that earn Qantas Points are at the discretion of Ticketek and their promoters. The ability to earn Qantas Points may not be available on tickets to all venues, even for eligible events.  The number of Qantas Points earned on these tickets  will be determined by Ticketek and advertised accordingly at the time of sale. Qantas Points will ordinarily be credited to your Qantas Frequent Flyer account within 14 days of the event date. If the event is cancelled or you cancel your purchase you will not earn Qantas Points.  When using Qantas Points to purchase tickets on premier.ticketek.com.au, a minimum Qantas Points will be required per ticket. Qantas Points cannot be earned on, or used when purchasing Ticketek Gift Vouchers. Qantas Points cannot be earned on, or used when purchasing Ticketek Gift Vouchers. Qantas Frequent Flyer membership, the redemption of Qantas Points and the earning of Qantas Points is subject to the Qantas Frequent Flyer program Terms and Conditions The sale of tickets and attendance at events, for both the original purchaser and any subsequent ticketholders is subject to Ticketek’s Terms and Conditions

Disclaimer: Disclaimer: ^^^ Only the lead traveller, the primary contact for the booking, will earn 3 Qantas Points per A$1 spent (including GST). Qantas Experiences is operated by TripADeal. Changes, refunds, cancellations and other service queries are bound by the TripADeal terms and conditions On purchasing this Travel Offer, you are bound by the TripADeal terms and conditions, and the specific terms and conditions outlined in the Important Information, and the Ticketek terms and Condition of sale After purchase you will receive a receipt and a purchase confirmation with your TripADeal order number and chosen travel date. Any change requested after your booking is confirmed cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees. Offers subject to availability. Food, beverage and entertainment offerings vary between flights. All schedules subject to change, including last minute aircraft changes. Flights to Shanghai and Honiara are subject to government and regulatory approval. Offer may be extended. Nothing in this disclaimer is intended to exclude any rights that a consumer may have under Australian Consumer Law.