Ticketek

Yes, to use Qantas Points with Ticketek you must be a Qantas Frequent Flyer member and have a Ticketek account. If you don’t have a Ticketek account, you can create one here.

Qantas Points can be used on eligible Ticketek events including concerts, sports, theatre, musicals, festivals, exhibitions, experiences and family if you have a Ticketek account.

To use Qantas Points with Ticketek: 

• select an eligible event on the Ticketek website 
• choose ‘Use Qantas Points’ on the payment page
• log in to your Qantas Frequent Flyer account, and select the number of Qantas Points you’d like to use. A minimum of 2,000 points is required per transaction.

Please note: 

• Qantas Points can’t be used for Ticketek Gift Vouchers or on  on events that are eligible to earn Qantas Points

Yes, a minimum of 2,000 Qantas Points must be used per transaction.

Yes, you can use a combination of points and cash for Ticketek events. Once you’ve selected ‘Use Qantas Points’ on the payment page of the Ticketek website, and logged in to your Qantas Frequent Flyer account, simply toggle the slider to select your desired mix of points and cash.

You can use as little as 2,000 Qantas Points for an event and the rest can be paid in cash.

If you don’t have enough Qantas Points to use for a Ticketek event you can:

• Purchase Top-up Points and boost your balance instantly with the remaining Qantas Points required for the event (minimum 1,000 and maximum 150,000 points). Terms and conditions apply. 

• Transfer points into your Frequent Flyer account from eligible family members with Family Transfers. 

You will not be able to use Qantas Points on events that are eligible to earn Qantas Points, or on Gift Card purchases. 

For all the other ways you can earn Qantas Points visit qantas.com/earnpoints.

Any Qantas Points used with Ticketek will appear instantly on your Qantas Frequent Flyer activity statement.

Any Qantas Points earned with Ticketek will appear in your Qantas Frequent Flyer activity statement within 14 days of the event date.

For questions relating to the Qantas Frequent Flyer program please contact us on 13 11 31 between the hours of 7am and 7pm (AEST/AEDT) Monday to Saturday if calling within Australia. If calling from overseas, please select the most relevant number.

For questions relating to Ticketek please refer to Ticketek’s FAQs.

Qantas Points will ordinarily be credited to your account within 14 days of your event taking place. If the event is cancelled or you cancel your purchase you will not earn Qantas Points. 

Refunds are subject to Ticketek’s Terms and Conditions.