How to request a Classic Upgrade Reward
Log in at qantas.com, go to ‘Bookings’ and select ‘Upgrade’ for your chosen booking, or request an upgrade in the Qantas App
Upgrades can be requested up to 10 hours before departure on international flights and up to five hours on domestic flights
For some international flights, you can opt-in to be eligible for an Upgrade Reward up to the gate - this will give you the best chance of an upgrade
How many Qantas Points do I need?
Discover how many points you'll need to upgrade your next trip with our upgrade calculator. Alternatively you can view the Classic Upgrade Reward tables
Tips for Classic Upgrade Rewards
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Family Transfers
Need more points? Or got some to spare? Keep Qantas Points in the family with Family Transfers – it’s a great way to boost points balances instantly. Transfer now
How Upgrade Reward requests are processed
Classic Upgrade Reward requests are prioritised based on several factors as determined by Qantas including your original booked cabin and your Qantas Frequent Flyer membership tier. Upgrade requests will be reviewed as follows:
Membership tier | Domestic Upgrades | International Upgrades |
---|---|---|
Platinum One | Within three days of the scheduled flight departure | Within seven days of the scheduled flight departure |
Platinum | Within three days of the scheduled flight departure | Within three days of the scheduled flight departure |
Gold, Silver, Bronze | Within 24 hours of the scheduled flight departure | Within 24 hours of the scheduled flight departure |
It may not be possible to confirm your international Classic Upgrade Reward according to the timetable above even if seats are available for sale in the upgrade cabin due to expected future commercial passenger demand.
If your upgrade is confirmed, it will be noted in 'Bookings' at qantas.com and in your flight details within the Qantas App Where possible we’ll notify you with an SMS. You’ll also be informed when you check-in to your flight at the airport. Qantas Points will be deducted from your account when your upgrade is confirmed.
Domestic On Departure Upgrade Rewards
If you’re a Platinum One, Platinum, Gold, Qantas Club or Points Club Plus member, you can enjoy the exclusive ability to request a last-minute upgrade within three hours of departure.
Add your domestic flight to 'Your Trips' in the Qantas App You'll need your booking reference and last name.
Simply check-in to your flight from 24 hours before departure.
Useful information about upgrades
What flights are eligible for Classic Upgrade Rewards?
You can request an Upgrade Reward on eligible paid and confirmed tickets on flights operated by Qantas, with a Qantas (QF) flight number on the ticket.
From time-to-time Classic Upgrade Rewards may also be requested on eligible paid and confirmed tickets on codeshare flights operated by another airline with a Qantas (QF) flight number on the ticket.
Domestic flights within Australia
Fare Type | From (Frequent Flyer Categories) | To (Upgrade Travel Class) |
---|---|---|
Classic Flight Reward Economy Classic Plus Flight Reward Economy Red e-Deal Flex |
Classic Flight Reward Economy Classic Plus Flight Reward Economy Red e-Deal Flex |
Premium Economy (where available) and/or Business |
Classic Flight Reward Premium Economy Classic Plus Flight Reward Premium Economy Premium Economy Sale Premium Economy Saver Premium Economy Flex |
Classic Flight Reward Premium Economy Classic Plus Flight Reward Premium Economy Premium Economy Sale Premium Economy Saver Premium Economy Flex |
Business |
Premium Economy is available on selected Qantas flights.
International flights (QF1-299 and QF350-389)
Fare Type | From (Frequent Flyer Categories) | To (Upgrade Travel Class) |
---|---|---|
Classic Flight Reward Economy Classic Plus Flight Reward Economy Economy Sale Economy Saver Economy Flex |
Classic Flight Reward Economy Classic Plus Flight Reward Economy Discount Economy Economy Flexible Economy |
Premium Economy (where available) |
Classic Flight Reward Premium Economy Classic Plus Flight Reward Premium Economy Premium Economy Sale Premium Economy Saver Premium Economy Flex |
Classic Flight Reward Premium Economy Classic Plus Flight Reward Premium Economy Discount Premium Economy Premium Economy Flexible Premium Economy |
Business |
Classic Flight Reward Business | Classic Flight Reward Business |
Not eligible |
Classic Plus Flight Reward Business Business Sale Business Saver Business Flex |
Classic Plus Flight Reward Business Discount Business Business Flexible Business |
First |
Classic Upgrade Rewards are not available on international economy airfares booked in E, N, O, Q class.
Classic Upgrade Rewards from selected Discount Economy classes which are not normally eligible (for example N, Q and O class) may be offered on a selected basis for limited periods at the discretion of Qantas. The points required for a Classic Upgrade Reward from these discount Economy classes may be higher than the points quoted in these tables, and will be advised at the time of the promotion during the Classic Upgrade Reward request process on qantas.com, and are subject to change between promotions.
Premium Economy is available on selected Qantas flights.
Frequently asked questions
What you need to know
You must be a Qantas Frequent Flyer to earn and use Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions
Classic Upgrade Rewards are available on Classic Flight Rewards in Economy and Premium Economy, Classic Plus Flight Rewards in Economy and Premium Economy, eligible paid and confirmed Qantas domestic and international flights with a Qantas (QF) flight number on your ticket, and from time to time on codeshare flights operated by another carrier that have a QF flight number on your ticket. Classic Upgrade Rewards are subject to capacity controls and availability is limited. Classic Upgrade Rewards are not available from all fare types. See Classic Upgrade Reward tables for details.
Disclaimer: * SMS notification of a confirmed Classic Upgrade Reward is available only to Qantas Frequent Flyers who are travelling on the upgraded segment, and who have a valid mobile telephone number in their booking. Some members may not receive SMS notification due to operational reasons, but will be able to track the status of their upgrade request on qantas.com and in the Qantas App.
Disclaimer: ^ On Departure Upgrade Rewards may be requested by members who have access to Qantas Club lounges (Platinum One, Platinum, Gold, Qantas Club and Points Club Plus members). On Departure Upgrade Rewards can be requested within the Qantas App for a one-cabin class upgrade from Economy Classic Flight Reward, Discount Economy, Economy or Flexible Economy to Business class on Qantas Australian domestic services (QF400 and above). The provision of On Departure Upgrade Rewards is subject to availability in the applicable booking class and airport operational requirements. Catering and Dietary Required Meals may not be available in the upgraded class. Qantas may occasionally have to restrict this facility without prior notice on some routes or under special circumstances (for example where there is an unexpected disruption to services resulting in heavy demands on Qantas Club personnel). Once confirmed and processed, any Qantas Points redeemed for an On Departure Upgrade Reward will not be re-credited or refunded, except where the points are incorrectly redeemed as a result of an error by Qantas.
Disclaimer: †† To be eligible to transfer Qantas Points you are required to have been a Qantas Frequent Flyer member for a minimum of three months. A minimum of 1,500 Qantas Points can be transferred to eligible family members The recipient's name and Frequent Flyer number will be checked. Transfers can’t be reversed or cancelled and don’t count as activity on your account, or the account you transfer points to, for the purpose of preventing your points from expiring. If the family member receiving the points has been inactive for 18 months, it is possible for the transferred points to expire when the rest of their points balance does, in line with the Qantas Points validity policy Visit Family Transfers and Family Transfers Terms and Conditions for more information.