Couple sitting in the business cabin

Classic Upgrade Rewards

Use your points to add a little luxury to your next flight. Experience one of our premium cabins with a Classic Upgrade Reward.

How to request a Classic Upgrade Reward

Log in at qantas.com, go to ‘Bookings’ and select ‘Upgrade’ for your chosen booking, or request an upgrade in the Qantas App

Upgrades can be requested up to 10 hours before departure on international flights and up to five hours on domestic flights

For some international flights, you can opt-in to be eligible for an Upgrade Reward up to the gate - this will give you the best chance of an upgrade 

Check the status of your upgrade request at qantas.com and in your flight details within the Qantas App - where possible we’ll notify you with an SMS

Tips for Classic Upgrade Rewards

Make sure your e-ticket has been issued

You need to have an eligible paid and confirmed ticket on a Qantas flight with a Qantas (QF) flight number on your ticket. 

Ensure you have enough points for the upgrade

You must have enough points for the Classic Upgrade Reward at the time you request it and when the upgrade is confirmed. Top-up points and family transfers may assist in ensuring that enough points are available.

Missed your chance to request an upgrade on a domestic flight?

You may be able to use your Qantas Points to request a Domestic On Departure Upgrade Reward from three hours before your flight departs, after checking in. 

How Upgrade Reward requests are processed

Classic Upgrade Reward requests are prioritised based on several factors as determined by Qantas including your original booked cabin and your Qantas Frequent Flyer membership tier. Upgrade requests will be reviewed as follows:

Membership tier Domestic Upgrades International Upgrades
Platinum One Within three days of the scheduled flight departure Within seven days of the scheduled flight departure
Platinum Within three days of the scheduled flight departure Within three days of the scheduled flight departure
Gold, Silver, Bronze Within 24 hours of the scheduled flight departure Within 24 hours of the scheduled flight departure
Classic Upgrade Reward registrations

It may not be possible to confirm your international Classic Upgrade Reward according to the timetable above even if seats are available for sale in the upgrade cabin due to expected future commercial passenger demand.

If your upgrade is confirmed, it will be noted in 'Bookings' at qantas.com and in your flight details within the Qantas App Where possible we’ll notify you with an SMS. You’ll also be informed when you check-in to your flight at the airport. Qantas Points will be deducted from your account when your upgrade is confirmed.

Domestic On Departure Upgrade Rewards

If you’re a Platinum One, Platinum, Gold, Qantas Club or Points Club Plus member, you can enjoy the exclusive ability to request a last-minute upgrade within three hours of departure.

Add your domestic flight to 'Your Trips' in the Qantas App You'll need your booking reference and last name.

Simply check-in to your flight from 24 hours before departure.

If available, you'll be given the option to 'Request Upgrade' in the Qantas App from three hours before departure. If successful, your upgrade will be confirmed on the spot.

Useful information about upgrades

What flights are eligible for Classic Upgrade Rewards?

You can request an Upgrade Reward on eligible paid and confirmed tickets on flights operated by Qantas, with a Qantas (QF) flight number on the ticket.  

From time-to-time Classic Upgrade Rewards may also be requested on eligible paid and confirmed tickets on codeshare flights operated by another airline with a Qantas (QF) flight number on the ticket.

Domestic flights within Australia

Fare Type From (Frequent Flyer Categories) To (Upgrade Travel Class)

Classic Flight Reward Economy 

Classic Plus Flight Reward Economy 

Red e-Deal 

Flex

Classic Flight Reward Economy

Classic Plus Flight Reward Economy

Red e-Deal

Flex

Premium Economy (where available) and/or Business

Classic Flight Reward Premium Economy 

Classic Plus Flight Reward Premium Economy 

Premium Economy Sale

Premium Economy Saver 

Premium Economy Flex

Classic Flight Reward Premium Economy

Classic Plus Flight Reward Premium Economy

Premium Economy Sale

Premium Economy Saver

Premium Economy Flex

Business
Domestic flights within Australia that are eligible for Classic Upgrade Rewards

Premium Economy is available on selected Qantas flights.

International flights (QF1-299 and QF350-389)

Fare Type From (Frequent Flyer Categories) To (Upgrade Travel Class)

Classic Flight Reward Economy

Classic Plus Flight Reward Economy

Economy Sale

Economy Saver

Economy Flex

Classic Flight Reward Economy

Classic Plus Flight Reward Economy

Discount Economy

Economy

Flexible Economy

Premium Economy (where available)

Classic Flight Reward Premium Economy

Classic Plus Flight Reward Premium Economy

Premium Economy Sale

Premium Economy Saver

Premium Economy Flex

Classic Flight Reward Premium Economy

Classic Plus Flight Reward Premium Economy

Discount Premium Economy

Premium Economy

Flexible Premium Economy

Business
Classic Flight Reward Business

Classic Flight Reward Business

Not eligible

Classic Plus Flight Reward Business

Business Sale

Business Saver

Business Flex

Classic Plus Flight Reward Business

Discount Business

Business

Flexible Business

First
International flights that are eligible for Classic Upgrade Rewards

Classic Upgrade Rewards are not available on international economy airfares booked in E, N, O, Q class.

Classic Upgrade Rewards from selected Discount Economy classes which are not normally eligible (for example N, Q and O class) may be offered on a selected basis for limited periods at the discretion of Qantas. The points required for a Classic Upgrade Reward from these discount Economy classes may be higher than the points quoted in these tables, and will be advised at the time of the promotion during the Classic Upgrade Reward request process on qantas.com, and are subject to change between promotions.

Premium Economy is available on selected Qantas flights.

Frequently asked questions

What you need to know

You must be a Qantas Frequent Flyer to earn and use Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions

Classic Upgrade Rewards are available on Classic Flight Rewards in Economy and Premium Economy, Classic Plus Flight Rewards in Economy and Premium Economy, eligible paid and confirmed Qantas domestic and international flights with a Qantas (QF) flight number on your ticket, and from time to time on codeshare flights operated by another carrier that have a QF flight number on your ticket. Classic Upgrade Rewards are subject to capacity controls and availability is limited. Classic Upgrade Rewards are not available from all fare types. See Classic Upgrade Reward tables for details.

Disclaimer: * SMS notification of a confirmed Classic Upgrade Reward is available only to Qantas Frequent Flyers who are travelling on the upgraded segment, and who have a valid mobile telephone number in their booking. Some members may not receive SMS notification due to operational reasons, but will be able to track the status of their upgrade request on qantas.com and in the Qantas App.

Disclaimer: ^ On Departure Upgrade Rewards may be requested by members who have access to Qantas Club lounges (Platinum One, Platinum, Gold, Qantas Club and Points Club Plus members). On Departure Upgrade Rewards can be requested within the Qantas App for a one-cabin class upgrade from Economy Classic Flight Reward, Discount Economy, Economy or Flexible Economy to Business class on Qantas Australian domestic services (QF400 and above). The provision of On Departure Upgrade Rewards is subject to availability in the applicable booking class and airport operational requirements. Catering and Dietary Required Meals may not be available in the upgraded class. Qantas may occasionally have to restrict this facility without prior notice on some routes or under special circumstances (for example where there is an unexpected disruption to services resulting in heavy demands on Qantas Club personnel). Once confirmed and processed, any Qantas Points redeemed for an On Departure Upgrade Reward will not be re-credited or refunded, except where the points are incorrectly redeemed as a result of an error by Qantas.

Disclaimer: †† To be eligible to transfer Qantas Points you are required to have been a Qantas Frequent Flyer member for a minimum of three months. A minimum of 1,500 Qantas Points can be transferred to eligible family members The recipient's name and Frequent Flyer number will be checked. Transfers can’t be reversed or cancelled and don’t count as activity on your account, or the account you transfer points to, for the purpose of preventing your points from expiring. If the family member receiving the points has been inactive for 18 months, it is possible for the transferred points to expire when the rest of their points balance does, in line with the Qantas Points validity policy Visit Family Transfers and Family Transfers Terms and Conditions for more information.