Travel checklist
To ensure you have the smoothest journey possible, use our travel checklist to help you prepare for your trip.
Australian domestic travel
From selecting your seat and adding extra baggage, to changing your flight or checking in, you can manage your booking and plan your travel with the Qantas App or online until 30 minutes prior to your departure.
Before departure
| Seat selection | Choose a window, an aisle or the option of more space to stretch out, all before you begin your journey. You can select your seat on Qantas operated flightsafter making a booking. |
| Baggage | Check your carry-on and checked baggage meets the allowances for domestic travel. If you think your bags will exceed our checked baggage allowance, you can pre-purchase additional baggage allowance online for lower rates than at the airport. |
| Contact details | Make sure you have up to date contact details for all passengers. You can update these via Manage Booking, or by contacting your agent if you booked via a third-party. |
| Change flight | If you need to change your flight, you can do so online via Manage Booking. If your flights were booked through a travel agency or third-party website (for example Webjet or Booking.com), contact these companies directly to discuss your options. |
| Qantas App | With mobile check-in, access to your digital boarding pass or managing your trip, the Qantas App has all your travel needs covered. |
| Travel insurance | There's a range of travel insurance policies to suit different needs, ensure you've organised a policy before your trip. |
| Travel updates | Prior to travel, ensure you check the latest government travel requirements. |
Day of departure
| Excess baggage | Above the checked baggage allowance? You can still purchase additional baggage and pay less than at the airport. |
| Travel documents | Ensure you have the documents needed for domestic travel, which include your tickets and photo identification. |
| Flight status | Track real time departure information for your Qantas, QantasLink or codeshare flight before you head to the airport. |
| Check-in online | Check-in online or via the Qantas App from 24 hours and 30 minutes before your scheduled departure. After completing check-in, you'll receive a digital boarding pass which you can use to drop your bags and board your flight. |
At the airport
| Excess baggage | Excess baggage charges apply at the airport for any baggage exceeding your checked baggage allowance. Excess baggage payments can be made by credit card at our self-serve airport kiosks. |
| Self-service bag drop | After you have completed your check-in using the Qantas App or online, proceed straight to the self-service bag drop (available at select airports) to check your bags. Alternatively, use your digital boarding pass at our self-serve bag tag kiosks to print bag tags for checked baggage. |
International travel
At least three months before departure
Make sure your passport is arranged well in advance of your departure date, valid for at least 6 months from departure and valid for the duration of your trip. It's also a good idea to leave a copy of your passport and travel documents with someone at home. Visit the IATA Travel CentreOpens in a new tab or window to check the passport validity requirements of your destination. |
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Check whether you need a visa for each of the countries you'll travel in. VisaCentralis a third party service provider that can assist with the process of visa applications for residents of AustraliaOpens in a new tab or window, CanadaOpens in a new tab or window, SingaporeOpens in a new tab or window, United KingdomOpens in a new tab or window and United StatesOpens in a new tab or window. Application and processing fees apply. |
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Immunisations |
Visit the IATA Travel CentreOpens in a new tab or window to check the health requirements for all of the destinations in your trip. |
| If your pet is staying home while you’re away, you may need to look into a boarding facility or pet sitting. We suggest you contact the RSPCAOpens in a new tab or window in Australia, or an accredited organisation or pet sitter in your country, for more information. | |
| International travel updates | Smartraveller.gov.au provides up-to-date travel advice for more than 175 destinations. It helps prepare for international travel, and provides an overview of general information to keep you safe. |
One month before departure
| Travel accessories | Pick up travel accessories, from adaptors to luggage locks, and wallets to alarm clocks to make your trip hassle-free. Redeem your Qantas Points+ at the Qantas Store today. |
One week before departure
Travel insurance |
Ensure you organise a travel insurance policy to suit your needs. |
USA, Canada and New Zealand travel requirements |
Check your requirements for travel to, from or within the USA including Electronic System for Travel Authorisation (ESTA), Advance Passenger Information System (APIS) and Secure Flight Information. Check Canada eTAOpens in a new tab or window and New Zealand eTAOpens in a new tab or window requirements. |
| Travel documents | If you only have electronic copies of any required travel documents, eg e-visas, we recommend you carry a printed copy with you to use throughout your trip, as you may be required to show these at check-in, when boarding and on arrival. |
Foreign currencies |
Sort your foreign currencies before you go, to ensure you have local funds available on your arrival. |
If you are taking medications, make sure you have enough for your trip, and carry all medications in your carry-on baggage. Read more tips on travelling with medications. |
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Make sure your carry-on and checked baggage meets the requirements including dangerous goods. |
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You should carry your e-ticket receipt at all times for your international flight and photographic identification must be produced at check-in. |
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Learn about restrictions and requirements relating to goods and currency you can take out of and bring into Australia. |
Day of departure
Important information
Disclaimer: ^ You can select your preferred seat only on Qantas international flights QF1-199 and Qantas domestic flights QF400-1349 (excluding QantasLink services). On QantasLink services you can request a preference for an aisle or window seat. Fees may apply. View full Terms and Conditions for seat selection. Seat selection cannot be guaranteed as seats may need to be changed for operational, safety or security reasons, even after boarding the aircraft. For more information, visit qantas.com/seatselection.
Disclaimer: ~ Visit qantas.com/baggage for more information. Updated carry-on baggage allowance is in effect for all Qantas operated, Australian domestic services (excluding Dash 8 services which remains up to 7kg for one piece). Baggage limits vary by aircraft type, route, the date your ticket was issued and date of travel. Checked baggage limits may increase in accordance with travel class booked, Qantas Frequent Flyer tier status and Qantas Club membership. For more information, visit qantas.com/baggage.
Disclaimer: # VisaCentral is a CIBT company. Qantas takes no responsibility for lost or misplaced documents that may occur during application. Application and processing fees apply.
Disclaimer: + Qantas Pay is unable to be used for purchases related to gambling or adult entertainment. Currently Qantas Pay cannot be used in the following countries and geographical regions due to sanctions that are currently in place: Crimea, Iran, North Korea, Sudan, Syria, Donetsk and Luhansk. If you attempt to withdraw cash from an ATM or use your Card at merchants in any of these countries and geographical regions, your request will be declined. Additionally, all Mastercards will not work at Russian merchants or ATMs. In addition, ATMs or POS terminals may not be owned or operated by the Issuer or Mastercard Prepaid Management Services Australia Pty Ltd and the Issuer and Mastercard Prepaid Management Services Australia Pty Ltd are not responsible for ensuring that merchants will accept the Qantas Pay card. For example, the Issuer and Mastercard Prepaid Management Services Australia Pty Ltd cannot control when an ATM or POS terminal is due for maintenance or is faulty or if a merchant chooses not to accept the Qantas Travel Money card. In such cases, your Qantas Travel Money card may not function properly or may be declined. For more information see the Product Disclosure Statement
Disclaimer: Ω Exchange rates for initial loads and subsequent reloads made using Bank Transfer, BPAY or Instant Load via qantasmoney.com/qantas-pay will be set at the prevailing exchange rate set out at qantasmoney.com/qantas-pay at the time you request the load provided the transaction is settled within four hours. Different exchange rates apply for loads initiated directly via Bank Transfer or BPAY using your Unique Payment Details (i.e. not via qantasmoney.com/qantas-pay). If you initiate a load or reload via Bank Transfer or BPAY using your Unique Payment Details, the exchange rate applied will be the prevailing exchange rate at the time the funds are received into your facility. For more information on how exchange rates are set and applied, please the Product Disclosure Statement.