Schedule of Fees

Fees may not apply if you're entitled to a refund or flight change under applicable local law or the Conditions of Carriage due to a cancellation, delay or schedule change.

In addition to changing bookings on qantas.com, bookings can be changed (where allowed) through Qantas Contact Centres and selected Qantas airport locations, as well as web chat and selected social media channels in some countries. The following Change Booking Fees apply for bookings changed through Qantas Contact Centres, Qantas airport locations, web chat and social media. The below fees are not payable for bookings changed online via qantas.com.

No Change Booking Fees apply for changes to a booking in Business or First, including date and time changes.

Note: to change a booking via any method, a change fee may apply depending on the fare type purchased. You may also have to pay any difference between the fare for your new booking and the original fare. Refer to the applicable fare rules for details.

Cancellation fees may apply and these vary depending on your point of origin and destination. Refer to the applicable fare rules for details. 

The following fee applies when you request a refund of additional baggage allowance in accordance with the terms and conditions.

Fees are per passenger per booking.

You may need an Electronic Travel Authority (ETA) when travelling to Australia. If you would like us to arrange this for you, then the following fee applies.