Coupa Supplier Portal

The invitation to access the portal will be sent to the contact email we have on record. You can check this email with your Qantas Group business contact. If you need to update your contact details, email Supplier Help.

If you already have an existing Coupa account, you don't need to create a new one. Once you log in, you'll be prompted to add Qantas Group as a customer to your profile.

The CSP will be our primary supplier information management and communication platform. We're encouraging you to join so you can easily manage and update your information, view payment status of invoices and receive important company notifications. 

The designated 'Primary Contact' for your company should create the initial account.

You should also register additional contacts, including:

• those responsible for managing bank master details, and
• contract managers who need to be aware of changes to our policies and codes of conduct and can provide important sustainability related information.

As the Primary Contact, once you receive the invitation to register, you can forward it to other members within the organisation to register themselves.

If you need to change your Primary Contact, email Supplier Help.

If you haven't received the invitation from Coupa to join the CSP, check your spam or junk folder of your email. If it's not there, contact Supplier Help.

Note: If there's been a change to the primary contact registered with the Qantas Group, contact Supplier Help to update your primary contact as soon as possible. 

You've probably received this invite as we have your email address registered as the primary contact. If you're not the right person, click 'Join and Respond' at the bottom of the email, and then select 'Forward this to someone' in the account creation page.

Note: you can only forward to someone in your organisation.

There is no charge for suppliers to register and use the CSP.

The existing Oracle iSupplier Portal will be decommissioned by the end of March 2025. The launch of the CSP will replace iSupplier as the portal for viewing the status of Qantas Group invoices.

To continue viewing the status of Qantas Group invoices, you can register with the CSP. The CSP also enables you to self-manage and update your information and receive important company communications.

Registration links sent from the CSP expire after 30 days. Contact Supplier Help to get a new registration link.

• For help with CSP registration, follow our guide for registering and updating your supplier information in the CSP. 
• For assistance on how to navigate the CSP once you've logged in, visit Coupa's Supplier Help Center.
• If you have further questions, contact Supplier Help.