Air Passenger Bill of Rights

Dreamliner

All Qantas flights are subject to our Conditions of carriage Ensure you have read and understood our conditions of carriage, as you are asked to accept them when purchasing a Qantas ticket.

If you wish to make a claim, contact us through our Customer Feedback Form

Know your rights as an air passenger

Read the Republic of the Philippines Department of Transportation summary of passenger rights

Note: this link directs to a Google Drive document.