1. Download the Qantas App. If you already have it, you’ll need the latest version to see the offer.  
2. Open the Qantas App, log in using your Qantas Frequent Flyer details, and click through from the promotional banner on the home screen. This will show underneath your flight details if you’re travelling within the next 72 hours.  
3. Follow the prompts to register for your choice of reward by 11.59pm (AEDT) Thursday 31 October 2024.   
4. If you don’t have a smartphone or can’t see the offer in your Qantas App, you can register on the campaign page. 
5. Within 15 minutes of registering, an email confirming your registration will be sent if you have a valid email address within your Frequent Flyer account. You can change your reward preference up until 11.59pm, 31 October 2024. Your final selection at this time will be awarded on all eligible flights booked within the offer period. 

Find out more about downloading or updating the Qantas App. The app is available to download on your iPhone, tablet or Android. 

You can register on the campaign page. If you need more help, please contact the Qantas Frequent Flyer Service Centre between 7am and 7pm (AET) Monday to Saturday to speak with one of our agents. 

• Australia 13 11 31 (long distance call charges may apply)

• New Zealand 0800 101 500

• United Kingdom 0845 7 747 100 (call cost up to 7 pence a minute including VAT for 084 numbers) 

• USA and Canada 1800 227 4220 (customers in the USA who are deaf or who have a hearing or speech impairment can call via the National Relay Service by dialing 711, 24 hours a day, seven days a week - the Communication Assistants at the National Relay Service will assist customers by contacting Qantas)

• Europe and Ireland +44 20 8600 4333

• Other countries and territories +61 2 9433 2329

Australian Domestic and International Qantas marketed and operated flights booked between Friday 25 October 2024 and Thursday 31 October 2024 (inclusive), for travel between Friday 1 November 2024 and Monday 19 October 2025. QF flights operated by Alliance Airlines, National Jet, Airlink, Eastern Australia Airlines and Sunstate Airlines are eligible for this offer. QF flights operated by Finnair for Qantas (QF291, QF292, QF295 and QF296) will be eligible for this offer. Any other flight with a QF flight number on the ticket which is not operated by Qantas including Jetstar, Jetstar Asia, Jetstar Japan, and other partner airlines will not be eligible for this offer. Double Qantas Points or double Status Credits will not be earned on some fare types and booking classes. See Airline Earning Table for details.

Qantas marketed and operated means your ticket has a Qantas code (QF), and you are flying on a Qantas aircraft. QF flights operated by Alliance Airlines, National Jet, Airlink, Eastern Australia Airlines and Sunstate Airlines are eligible for this offer. QF flights operated by Finnair for Qantas (QF291, QF292, QF295 and QF296) will also be eligible for this offer. 

Yes, you can change your preference up until 11.59pm on 31 October 2024. To change your reward choice, re-complete the prompts in the Qantas App or on the campaign page. We will ensure the final reward chosen will be awarded on all eligible flights booked within the offer period. From 1 November 2024, you'll be unable to switch.  

Once you have registered, you will see a confirmation screen. Within 15 minutes of registering, an email confirming your registration will be sent to the email address registered in your Qantas Frequent Flyer profile, if you have a valid email address within your Frequent Flyer account. 

All passengers in each flight booking must be a Qantas Frequent Flyer member (or join free) and have their Qantas Frequent Flyer number included in the booking to be eligible. Each passenger will need to register separately to be eligible for double Qantas Points or double Status Credits. For example, if you were to book an eligible flight for yourself and a family member, both yourself and the family member must be a Qantas Frequent Flyer member, and each must register for the reward separately. Passengers within one booking can choose different rewards.

No. For all eligible flights booked in the offer period, you are only entitled to earn either double Qantas Points or double Status credits, not both. You cannot opt to earn different rewards across different flight bookings. Only the reward preference selected as at 11.59pm 31 October 2024 will be applied to all bookings during the offer period.  

There is no limit to the number of eligible bookings that you can book during the promotional period. 

Flights can be booked via the Qantas website, the Qantas App, a travel agent or Qantas Contact Centres. Fees and charges may apply. If you’re a Qantas Business Rewards member, you can also book via your Business Account. 

Within eight (8) weeks after travel. Bonus Status Credits earned from this offer do not count towards Loyalty Bonus, Platinum Bonus Reward, Platinum One Bonus Reward, and Status Accelerator/Challenge earn requirements. Status Credits are not transferable and will be governed by the Qantas Frequent Flyer terms and conditions. 

Yes, you will earn your chosen reward on the flight component of the Qantas Holiday package or Qantas Tour package booked within the offer period. The flight component will need to be an eligible Qantas marketed and operated flight where Status Credits and Qantas Points are normally earned.

If you book your eligible flight during the promotion period, you will earn the bonus reward regardless of payment date. You will not earn double Qantas Points or double Status Credits if you do not complete your payment on the advised payment due date. If you book your eligible flight outside the promotion period and pay for your booking within the promotion period, your booking will not be eligible. 

If you use a Gift Voucher for an eligible flight booking made during the promotion period, you will be eligible for the bonus reward. Gift Vouchers purchased but not redeemed for an eligible flight booking (for flights that are not booked or travelled within the booking or travel period dates), won’t be eligible.

Yes. If you register successfully for both offers and include your Qantas Frequent Flyer number and your business's ABN in eligible bookings, you’ll earn either double Qantas Points or double Status Credits for yourself, as well as double Qantas Points for your business. 

Qantas Business Rewards members need to activate the additional double Qantas Points business offer.

In the login form, once you enter your last name, Frequent Flyer number, PIN and select 'Log in', a pop-up will advise you that an SMS with a verification code has been sent to the mobile phone number you've registered with us. View more information about two-factor authentication process.

If you can’t remember your membership number or PIN, view:

• Forgotten Frequent Flyer membership number

• Forgotten Frequent Flyer PIN

If you're still unable to complete the login process, contact the Frequent Flyer Service Centre using one of the following options: 

• complete our online contact form, selecting ‘Login’ from the nature of enquiry options - be sure to include your Frequent Flyer number in the form if you know it

• call the Frequent Flyer Service Centre between the hours of 7am and 7pm (AET) Monday to Saturday to speak to one of our consultants

• send an email to frequent_flyer@qantas.com.au

The bonus Status Credits count towards retaining your current membership tier or reaching your next membership tier. However, bonus Status Credits earned from this offer do not count towards eligibility for a Loyalty Bonus, Platinum Bonus Reward, Platinum One Bonus Reward and Status Accelerator/ Challenge / Fast Track earn requirements.

No. To be eligible for this offer, the booking creation date needs to be between 12.01am Friday 25 October 2024 and 11.59pm Thursday 31 October 2024 regardless of when the booking is paid and ticketed.