Qantas and American Airlines aircraft tails

Qantas and American Airlines

Thanks to Qantas and American Airline’s partnership, more of the USA is accessible for Qantas customers. Go beyond the big cities and discover regional and small-town America.

Network

Qantas and American Airlines offer the most comprehensive partnership network between Australia, New Zealand and North America.

Currently operating direct year-round flights between 4 destinations in Australia and New Zealand (Brisbane, Melbourne, Sydney and Auckland) and 6 destinations in North America (Dallas/Fort Worth, Honolulu, Los Angeles, New York-JFK, San Francisco and Vancouver).

Before you fly

There are a selection of benefits available that can be booked ahead of your trip when flying on a Qantas codeshare flight with American Airlines. Visit manage booking if you require further information.

Benefits included for QF codeshare services operated by American Airlines

Business Economy
Platinum One/
Platinum
Gold  Silver

Qantas Club

Bronze
Seat selection (paid or complimentary) via qantas.com
No, not included  
No, not included    No, not included No, not included No, not included    No, not included
Seat selection (paid or complimentary) via airline partner
No, not included
No, not included No, not included No, not included No, not included No, not included
Online check-in via qantas.com
No, not included No, not included    No, not included No, not included No, not included    No, not included
Online check-in via airline partner
No, not included No, not included    No, not included No, not included No, not included   
No, not included
Pre-flight meal selection
No, not included No, not included    No, not included No, not included No, not included    No, not included
Special meal request
Yes, included Yes, included    Yes, included Yes, included Yes, included    Yes, included
Purchase additional / excess baggage prior to departure
No, not included No, not included    No, not included No, not included No, not included    No, not included
Benefits included for services operated by American Airlines

At the airport

The operating carrier is responsible for checking in customers travelling on Qantas codeshare services. Check your itinerary to locate the departure terminal and ensure you check in with the operating carrier.

Benefits included for QF codeshare services operated by American Airlines

Business Economy
Platinum One/
Platinum
Gold  Silver Qantas Club
Bronze
Baggage Through Check from Qantas operated flight
Yes, included    Yes, included    Yes, included    Yes, included Yes, included    Yes, included   
Boarding Pass Through Check from Qantas operated flight
Yes, included    Yes, included    Yes, included    Yes, included Yes, included    Yes, included   
Extra checked baggage allowance
N/A Yes, included    Yes, included    No, not included No, not included    No, not included   
Priority airport check-in
Yes, included    Yes, included    Yes, included    Yes, included No, not included    No, not included
Priority boarding
Yes, included    Yes, included    Yes, included    No, not included No, not included    No, not included   
Priority baggage handling
Yes, included    Yes, included    Yes, included    No, not included No, not included    No, not included   
Benefits included for QF codeshare services operated by American Airlines

Lounge access

Eligible customers and their guests booked on a QF flight number on the codeshare routes can access the following lounges. In addition to the codeshare services, Qantas Platinum and Gold Frequent Flyers travelling with American Airlines are able to access lounges across the American Airlines network per the oneworld policy.

For more details on Qantas’ lounge access policy, follow this link for a full description of lounge access eligibility 

Benefits included for QF codeshare services operated by American Airlines
Business Economy
Lounge Access

Platinum One/
Platinum

Gold  Silver Qantas Club
Bronze
Sydney International
Yes, included Yes, included    Yes, included    No, not included    Yes, included  
No, not included   
Auckland  Yes, included    Yes, included    Yes, included    No, not included    Yes, included  
No, not included   
Los Angeles
Yes, included    Yes, included    Yes, included    No, not included    Yes, included  
No, not included   
All American Airlines Admirals Clubs
Yes, included    Yes, included    Yes, included    No, not included    Yes, included  
No, not included   
Benefits included for QF codeshare services operated by American Airlines

Qantas Frequent Flyers

Qantas Frequent Flyerscan earn more Qantas Points and Status Credits by booking the codeshare flight. In addition to the codeshare services, Qantas Frequent Flyers are able to earn Qantas Points and Status Credits as well as redeem flights across the American Airlines network.

You can use your Qantas Points on American Airlines for Classic Flight Rewards and Points Plus Pay

Airline code When booked as a QF flight When booked as a AA flight
Earn Qantas Points Yes, included Yes, included
Earn Status Credits Yes, included Yes, included
Classic Flight Rewards No, not included Yes, included
Points Plus Pay Yes, included Yes, included  
Benefits available to QFF on American Airlines

Support

Special requests:

To benefit from the following special requests please choose a flight operated by Qantas or contact our partner directly;

  • assistance for children travelling alone,
  • medical assistance,
  • transporting oxygen for medical purposes; and
  • transport on a stretcher.

Sometimes everything doesn't go to plan. Qantas recognises the impact delays and missed connections can have on your plans and on your life. In the event this happens to you, below is some key information.

Missed connections:

If you missed a connection due to the late arrival of your aircraft, the delivering carrier is responsible for ensuring you make your final destination.

Lost baggage:

If your baggage doesn't arrive on the same flight as you. Please contact the Arrival Service desk of the delivering carrier in the arrivals hall. A delayed baggage report will be created. 

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Important information

>International flights remain subject to government and regulatory approval.

Disclaimer: ~You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. A joining fee may apply. Qantas Frequent Flyer membership, Status Credits and the earning and redemption of Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions

Disclaimer: ^ Classic Flight Rewards are available on Qantas, Jetstar and partner airlines. Seats are subject to capacity controls, availability is limited, and some flights may not have any Classic Flight Rewards available. Taxes, fees and carrier charges are payable to Qantas (excluding any amounts payable to third parties at the airport) by an Accepted Payment Card in addition to the points required on Classic Flight Reward flights. Qantas Points required and taxes, fees and carrier charges are subject to change and quoted at the time of booking. For more information, visit Classic Flight Rewards

Disclaimer: # Points Plus Pay is available on any flight with a Qantas (QF), Jetstar (JQ), Jetstar Asia (3K) or Jetstar Japan (GK) flight number and selected partner airlines when travelling on a Qantas fare, as long as there is a seat available for sale. The Qantas Points required include taxes, fees and carrier charges (excluding any amounts payable to third parties at the airport), are subject to change and are quoted at the time of booking - a minimum number of points applies. Qantas Points may not be earned on some fare types or on some oneworld® Member Airline or airline partner flights. For more information, visit Points Plus Pay

Disclaimer: * Qantas Points and Status Credits (where applicable) are earned on Eligible Flights with a Qantas or applicable oneworld® Member Airline or Airline Partner flight number on your ticket. Qantas Points and Status Credits may not be earned on some fare types and booking classes. For full details see the Qantas Frequent Flyer program Terms and Conditions and Airline Earning Tables