Qantas travel credits

There are four types of Qantas travel credits: Flight Credits, Qantas Pass, Qantas TravelPass and Qantas Credits.

Qantas travel credit may be issued when the value of your booking can be retained for future use. Different conditions apply depending on when your booking was made, the type of booking you held, and why that credit was issued. You should always refer to the fare rules of your original booking, as well as the  terms and conditions applicable for your travel credit.

When you’re ready to rebook your trip, you can redeem your Flight Credit online via Manage Booking for all passengers on the original flight booking, using the six-character reference (in most cases, this is the same as your original booking reference). If you no longer wish to travel with the same passengers, contact us for assistance.

If you have a Qantas Pass, Qantas TravelPass, or Qantas Credit, these virtual accounts store the balance of your credit and can be used as a payment method when booking your next flight at qantas.com on the Qantas App (simply select the ‘Qantas Passes or Credit ‘tab as your form of payment and enter the travel credit number and expiry), or through your local Qantas office. You will have received an email from us including your card number and how to access your account.

If you’re unable to find your travel credit, use our search toolOpens in a new tab or window.