Canada Baggage, Seats and Service Fees

Your specific baggage information will be available on the review page before you complete your booking.

A maximum of five additional pieces may be purchased in advance per flight. Additional baggage allowance may be purchased directly after booking up to three hours before departure (provided the passenger has not checked in for the flight at the airport).

Additional baggage allowance is available for Qantas operated flights with a "QF" flight number. It is not available for flights operated by another carrier (such as codeshare or interline flights) or if connecting on the same-day to a flight operated by another airline. The additional baggage rates of the operating airline applies in these instances.

Customers can also purchase additional baggage allowances at the airport. Customers should note that the applied rate at the airport differs to the pre-purchased rate, and may be more than pre-purchasing online.

A maximum weight also applies for each additional piece, which is determined by your class of travel and Frequent Flyer status as follows:

• For non-Frequent Flyer customers, travelling in Economy and Premium Economy - 32kg per piece, and no heavy charge applies on international flights to/from North or South America.
• For Qantas Club, Silver and Gold Frequent Flyer members,travelling in Economy and Premium Economy - 32kg per piece, and no heavy bag charge applies on international flights to/from North or South America
  

• Platinum Frequent Flyers travelling in Economy and Premium Economy - 32kg per piece.
  
• All customers travelling in Business and First class - 32kg per piece.

Airport excess baggage charges and/or heavy charges will apply at the airport for any pieces in excess of your checked baggage allowance and pre-purchased additional allowance, regardless of Frequent Flyer status.

Note for USA and Canada: Under USA and Canadian regulations, if your ultimate ticketed origin or destination is within the USA or Canada, the airline whose flight number appears for the first flight on your ticket will determine whether its baggage rules or another airline's baggage rules will apply to all the flights in your itinerary. For travel between Australia and the USA, usually (but not always) Qantas' baggage rules will apply. However, please note that any additional allowance for Qantas Frequent Flyers or Qantas Club members applies only to the flights specified.

Mobility equipment - US Flights only: Note that there is no limit on the number of pieces of mobility equipment allowed to be carried for customers with a disability and it does not count towards the carry-on baggage allowance.

Additional baggage fees by route on/before 17 April 2024

Additional baggage fees by route on/after 18 April 2024

Note: A heavy bag charge still applies for Australian domestic itineraries. No single item of checked baggage may exceed 32kg.

Visit manage booking to purchase an additional baggage allowance.

Like the window seat? Prefer the aisle? Select your preferred seat on Qantas operated flights+ after making a booking. Seat selection is complimentary for customers who are:

• Travelling on any Qantas operated domestic service;
• Travelling internationally in Economy on a Saver or Flex fare;
• Travelling internationally in First, Business or Premium Economy cabins;
• Platinum One, Platinum, Gold or Silver Frequent Flyers or equivalent oneworld Frequent Flyers;
• On the same booking and travelling with any of the above mentioned travellers;
• Checking in within 24 hours of departure.

Travelling in Economy and want some additional space? Select from one of our extra legroom seats. Please check you meet the requirements and additional conditions for exit rows before you select one.

Want to make sure that you're seated in the forward half of the cabin? Choose one of our preferred seats and enjoy sitting towards the front of Economy class.

Preferred seats are complimentary for Platinum One, Platinum and Gold members.  

Travelling with an infant? You can now choose your seat online inclusive of a bassinet option, so you and your family can travel together with added comfort. 

In order to select a seat with bassinet, the infant: 

• Must be booked and travelling with an adult (parent or guardian)
• Must be less than 2 years of age, weigh less than 11kg and be able to lie flat in the bassinet at the time of travel. (Bassinets on Qantas flights are approximately 71cm long, 31cm wide, 26cm deep.) 

If the infant doesn’t comfortably fit within the specifications of a bassinet, they must travel in the lap of the adult travelling with them. In this situation, you may be moved from your Seat with Bassinet to accommodate other customers travelling with infants.

Seat with Bassinet is available for a charge for customers travelling in international Economy and is complimentary for customers travelling internationally in First, Business or Premium Economy cabins, on flights operated by B787, A380 and A330 aircraft. To select your seats, visit Manage booking.

Choose your seat by logging in to manage booking, or to your bookings if you’re a Qantas Frequent Flyer. You can also contact any Qantas Contact Centre#.

Don't forget to check in online even if you have selected your seat. Ensure you take your seat receipt (for purchased seats), boarding pass and Qantas booking reference with you to the airport.

Terms and conditions apply.

There are no booking fees for making bookings online at qantas.com.

The following fees apply when making a booking through Qantas Contact Centres, Qantas Travel outlets and Qantas Airport locations.

The following fees apply when you change your booking through Qantas Contact Centres, Qantas travel outlets and Qantas airport locations. These are fees for consultant assisted bookings and do not apply for making changes to bookings online at qantas.com.

Note: To change a booking via any method, a change fee may apply depending on the fare type purchased. You may also have to pay any difference between the fare for your new booking and the original fare. Refer to the applicable fare rules for details.

The following fee applies when you request a refund of Additional Baggage Allowance in accordance with the terms and conditions.

Codeshare flights are flights with a 'QF' flight number that are operated by another airline. The operating airline may charge different fees for optional services.