Frequently asked questions
Important information
You must be a Qantas Frequent Flyer to earn and use Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions
Qantas Points and Status Credits (where applicable) are earned on Eligible Flights with a Qantas or applicable oneworld® Member Airline or Airline Partner flight number on your ticket. Qantas Points and Status Credits may not be earned on some fare types and booking classes. For full details see the Qantas Frequent Flyer program Terms and Conditions and Airline Earning Tables
Status Fast Track: The Qantas Status Fast Track is only available to eligible Qantas Frequent Flyer members that hold Bronze or Silver membership; have a New Zealand home postal address on their Qantas Frequent Flyer profile, hold an eligible status with one of eight qualifying airlines and must not be a current participant of another Qantas Status Accelerator offer. Eligible members must complete the Expression of Interest form before 11.59pm (NZDT) 14 January 2025. Approval is at the discretion of Qantas, eligibility to apply is no guarantee of acceptance. Once approved, the eligible Qantas Frequent Flyer will be upgraded to Gold status, when they earn at least 100 Status Credits on bookings for departures between 15 January 2025 and 15 April 2025. Any Status Credits gifted or earned from any Loyalty Bonus or rollover do not count towards the required total to redeem this offer. Qantas may revoke or vary this offer at its own discretion. For more information, terms and conditions, please visit qantas.com/statusfasttrack
Qantas Club: Complimentary Qantas Club access is provided to eligible members who successfully meet the requirements to be enrolled in the Qantas Status Fast Track. Access is provided between 15 January 2025 and 30 April 2025 when travelling on eligible Qantas and Jetstar flights. Qantas Club membership and access is subject to the Qantas Club terms and conditions
Extra checked baggage: Extra checked baggage allowance is only available on Qantas-operated flights with a QF flight number on your ticket and allowance varies by route and travel class. Piece, size and weight restrictions apply. Benefit entitlements are subject to memberships at the time of flying. For further information, refer to checked baggage allowances