Benefits of shopping Qantas NDC content
Qantas continues to develop and enhance the end-to-end retailing experience through the Qantas Distribution Platform, delivering added value and accessibility through the way you shop, the information you see, and how you service customer bookings.
The Qantas Distribution Platform unlocks a variety of benefits, from shopping and servicing to enriched content and unique offers, that recognises your role in Qantas’ travel ecosystem to help you sell Qantas with confidence and meets the needs of our mutual customers.
As part of Qantas' continued investment in our distribution experience, Australian and New Zealand based travel agents, and their customers, can benefit from discounted trans-Tasman and Australian domestic fares via Qantas NDC.
Australian and New Zealand based travel agents and their customers can take advantage of discounted trans-Tasman fares of up to 5%* and Australian domestic fares of up to 6.54%^ lower in price, compared to other indirect booking systems, when booking flights through Qantas NDC.
The discount is off the published base fare only and excludes applicable taxes, fees and carrier charges. The difference in price may also vary depending on the route, class of travel, and the difference may change over time.
Lower pricing is available when accessing Qantas NDC content directly or through your Technology Partner and is part of the benefits and efficiencies of New Distribution Capability (NDC) with our travel agents and customers.
Your travel agency may still need to undertake steps to finalise their access to Qantas NDC content. We encourage you to speak with your Technology Partner to understand their readiness for accessing Qantas NDC content.
These Frequently Asked Questions have been provided to help you prepare for and understand this benefit.
More options for you to source content and offers
Qantas can distribute content and offers to your travel agency via a wide range of options. Your travel agency can choose to source Qantas Distribution Platform content and offers through an Certified Technology Partner or even choose to invest in your own technology and connect directly to the Qantas Distribution Platform.
Seamless shopping booking and servicing
Whether it’s providing you with richer information at point of sale, enabling access to a range of unique offers or improving traditional servicing pain points – the Qantas Distribution Platform continues to develop the shopping, booking and servicing experience, giving you access to advanced retailing technology and for our mutual customers to book with confidence with their preferred travel agency.
Reduced risk of errors
With the Qantas Distribution Platform responsible for creating an offer, the likelihood of errors will be reduced. A key benefit for booking via the Qantas Distribution Platform is that the incidence of Agency Debit Memos (ADMs) will likely decline as Qantas Distribution Platform bookings increase.
New types of offers
The Qantas Distribution Platform allows Qantas to generate new and unique types of offers for you to access. From ancillaries, special Qantas Frequent Flyer offers to Dynamic Commissions, the Qantas Distribution Platform aims to provide additional revenue opportunities for you as well as giving our mutual customers the chance to save or be recognised for their loyalty when booking Qantas.
Personalised and tailored offers
Qantas provides you with access to personalised and tailored offers for your customers available through the Qantas Distribution Platform. By including your customers' information in your shopping, you can receive special offers for you to identify and apply to your customer’s booking, like bonus Qantas Frequent Flyer Points or Status Credits offers.
Collaboration and Innovation
Qantas collaborates with travel agents and Technology Partners, across the globe, to enhance the end-to-end retailing experience through new and innovative content, offers and experience even more benefits and opportunities for your travel agency and customers via the Qantas Distribution Platform.
Qantas recognises that customers are looking for more ways for airlines to tailor their products and services to meet their unique needs and recognise their loyalty.
IATA’s New Distribution Capability (NDC) gives Qantas the ability to meet these expectations. Qantas is committed to providing the very best service to our customers by providing a range of new and exciting offers via Qantas NDC.
Qantas NDC enables Qantas to distribute tailored offers in the indirect channel that may have previously only been available on Qantas.com.
All travel agents connected to Qantas NDC via a Certified Technology Partner or GDS will be able to access these offers.
Please contact your Certified Technology Partner to find out when these offers will be available for your agency.
The Qantas Distribution Platform now has the capability to distribute companion fare offers. When shopping via the Qantas Distribution Platform, you will be able to identify and sell discounted fares on eligible flights to customers that travel together on the same itinerary.
Find out moreThe Qantas Distribution Platform has the capability to offer Dynamic Commissions to travel agents. When shopping via the Qantas Distribution Platform, you will be able to identify offers which attract a commission that is higher, than the standard base commission that would normally have applied.
Find out moreThe Qantas Distribution Platform now has the capability to deliver bonus Qantas Points and Status Credits to Qantas Frequent Flyers on eligible flights.
Find out moreOffer marketing descriptions allow you to identify, promote and access offers when you shop via Qantas NDC.
Find out moreThe addition of interline carriers to Qantas NDC provides agents a wider choice of destinations and flight options when they shop and book Qantas NDC content.
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