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Travel Credits Hub
Our Credits have been extended three times since 2020 to make it easier for your customers to use their remaining credits for their next Australian domestic or international trip, this year or next. Please refer to our Travel Credits Hub.
Commercial Policies issued for Qantas Customers
The most recently issued policies are listed below. For a quick reference guide to all current policies and to view current and past policies in full please refer to our Commercial Policies page.
Agency News
Commercial and reward bookings policy for customers impacted by London Heathrow Airport closure on 21 March 2025
Published 21 March 2025
The following commercial policy is available to customers holding a valid 081 ticket issued on/before 21 March 2025 for scheduled departures between 21 March 2025 for flights operated by Qantas or Qantas Services operated by Emirates.
Investing in our fleet: Major aircraft upgrades and arrivals
Published 27 February 2025
Today we're excited to share details of a major refurbishment program for our 737 aircraft, a key part of our domestic services. Investing in our fleet is one of the most effective ways to enhance the flying experience for our customers and ensure we consistently provide an exceptional travel experience.
Better Serving Agents and Customers Through a New Distribution Model
Published 27 November 2024
Qantas has announced a new model, launching mid-next year, for travel agents to access Qantas fares and content, reflecting our ongoing investment to transform the retailing and servicing capabilities available to our agency partners and meet the evolving needs our mutual customers.
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Qantas Group Travel
Sports events, mining operations, conferences and more. If you're booking a group of 10 or more, or have 20 or more passengers travelling to the same destination for a common purpose, Qantas Group Travel has you covered.
Qantas would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly..
We pay our respects to Elders past and present.