Better Serving Agents and Customers
Through a New Distribution Model

Learn more
NDC QAC Hero Banner - Person typing on a laptop, a Customer service agent, a Qantas plane in the sky

Travel Credits Hub

Our Credits have been extended three times since 2020 to make it easier for your customers to use their remaining credits for their next Australian domestic or international trip, this year or next. Please refer to our Travel Credits Hub.

Commercial Policies issued for Qantas Customers

The most recently issued policies are listed below. For a quick reference guide to all current policies and to view current and past policies in full please refer to our Commercial Policies page.

Agency News

Better Serving Agents and Customers Through a New Distribution Model

Published 27 November 2024

Qantas has announced a new model, launching mid-next year, for travel agents to access Qantas fares and content, reflecting our ongoing investment to transform the retailing and servicing capabilities available to our agency partners and meet the evolving needs our mutual customers.

Discover Regional Australia with Qantas

Published 15 November 2024

Help your customers discover their next dream getaway at one of Australia's hidden gems. From coastal retreats to outback escapes, now's the perfect time to connect your customers to over 60 destinations around Australia with Qantas' regional network. Explore what's in store for your customer's next adventure now. 

Palau Paradise Express set for take off with the Flying Kangaroo

Published 8 November 2024

Your customers can now book flights to Qantas' newest destination, with fares between Brisbane and Palau on sale from today and the inaugural service set for take-off from Brisbane in December*.

Joining our growing international map, the Pacific Island Nation of Palau is made up of over 300 islands and is home to UNESCO World Heritage Listed Rock Islands. It marks our fifth international route to launch from the Sunshine State in the last 12 months following the recent commencement of services from Brisbane to Vanuatu and Manila.

SubscribeOpens in a new tab or window to our Agency news to receive the latest information

Benefits of Qantas Agency Connect

Find information fast

All the Qantas Policies and Guidelines you need in one place

Manage bookings with ease

Service your customers online through Manage Booking

Sell Qantas with confidence

Become a Qantas expert with our product and network guides

Stay connected with Agency News

Your destination for our latest news updates

Help service your customers with access 24/7

Log your service requests online to save time
cofee

Agency Learning

Agency Learning can be used to access a range of learning bites. Our agent training platform covers product, services and fares to help you become a Qantas expert.
 

Qantas Group Travel

Sports events, mining operations, conferences and more. If you're booking a group of 10 or more, or have 20 or more passengers travelling to the same destination for a common purpose, Qantas Group Travel has you covered.

 

Qantas would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly. ​

We pay our respects to Elders past and present.