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Travel Credits Hub

Our Credits have been extended three times since 2020 to make it easier for your customers to use their remaining credits for their next Australian domestic or international trip, this year or next. Please refer to our Travel Credits Hub.

Commercial Policies issued for Qantas Customers

The most recently issued policies are listed below. For a quick reference guide to all current policies and to view current and past policies in full please refer to our Commercial Policies page.

Agency News

Easter long weekend and ANZAC day operating hours

Published 11 April 2025

Qantas Agency Connect and Qantas Group Travel will observe revised operating hours during the Easter long weekend and ANZAC day public holiday.

Exciting updates to our lounges

Published 24 March 2025

We're making some exciting changes to our lounge network. Several lounges are undergoing complete redesigns, and we're also refreshing some regional lounges, all to ensure our shared customers can continue to enjoy a premium lounge experience. 

Better Serving Agents and Customers Through a New Distribution Model

Published 27 November 2024

Qantas has announced a new model, launching mid-next year, for travel agents to access Qantas fares and content, reflecting our ongoing investment to transform the retailing and servicing capabilities available to our agency partners and meet the evolving needs our mutual customers.

Benefits of Qantas Agency Connect

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All the Qantas Policies and Guidelines you need in one place

Manage bookings with ease

Service your customers online through Manage Booking

Sell Qantas with confidence

Become a Qantas expert with our product and network guides

Stay connected with Agency News

Your destination for our latest news updates

Help service your customers with access 24/7

Log your service requests online to save time
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Qantas Group Travel

Sports events, mining operations, conferences and more. If you're booking a group of 10 or more, or have 20 or more passengers travelling to the same destination for a common purpose, Qantas Group Travel has you covered.

 

Qantas would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly.. ​

We pay our respects to Elders past and present.