AARON GROUP provides NDC connectivity for any agency type – OTAs, TMCs and their corporate customers, Consolidators or Offline Agents.
AARON GROUP has a direct connection to 25+ of the world’s leading NDC airlines and GDS content and LCC content from 150+ carriers all in a single application. AARON GROUP’s users also benefit from content sourced through a single platform.
Contact information: ndc@aarongroup.net
Receiving support for your customer's NDC booking
If you need support for your customer's NDC booking or have a technical issue, your Technology Partner must be the first point of contact. As Qantas NDC content and offers are made available via your Technology Partner's system, they are best placed to understand, identify, and triage the support request.
Please visit the Certified Technology Partners page for support helpdesk contact details for each Technology Partner.
When submitting a request to your Technology Partner, please provide as much detail as possible. At a minimum, this should include the Order ID or PNR along with a detailed description of the support being requested.
To view a list of all the current live issues impacting Technology Partners, development capability gaps or to report a new issue, visit our Qantas NDC Help & Support page.