Qantas Distribution Platform benefits

 

 

Benefits of shopping Qantas NDC content

Qantas continues to develop and enhance the end-to-end retailing experience through Qantas NDC, delivering added value and accessibility through the way you shop, the information you see, and how you service customer bookings.

Qantas NDC unlocks a variety of benefits, from shopping and servicing to enriched content and unique offers, that recognises your role in Qantas’ travel ecosystem to help you sell Qantas with confidence and meets the needs of our mutual customers.

Get lower pricing via Qantas NDC

As part of Qantas' continued investment in our distribution experience, Australian and New Zealand based travel agents, and their customers, can benefit from discounted trans-Tasman and Australian domestic fares via Qantas NDC. 

Australian and New Zealand based travel agents and their customers can take advantage of discounted trans-Tasman fares of up to 5%* and Australian domestic fares of up to 4%^ lower in price, compared to other indirect booking systems, when booking flights through Qantas NDC.

This difference in price via Qantas NDC applies to the published base fare, excluding applicable taxes, fees and carrier charges. The difference in price may also vary depending on the route and class of travel, and the difference may change over time. 

Lower pricing is available when accessing Qantas NDC content directly or through your Technology Partner and is part of the benefits and efficiencies of New Distribution Capability (NDC) with our travel agents and customers. 

Your travel agency may still need to undertake steps to finalise their access to Qantas NDC content. We encourage you to speak with your Technology Partner to understand their readiness for accessing Qantas NDC content. 

These Frequently Asked Questions have been provided to help you prepare for and understand this benefit.

Other great benefits of Qantas NDC

More options for you to source content and offers

Qantas can distribute content and offers to your travel agency via a wide range of options. Your travel agency can choose to source Qantas NDC content and offers through an Certified Technology Partner or GDS or connect directly to Qantas NDC.

Seamless shopping, booking and servicing

Whether it’s providing you with richer information at point of sale, enabling access to a range of unique offers or improving traditional servicing pain points – Qantas NDC continues to develop the shopping, booking and servicing experience, giving you access to advanced retailing technology and for our mutual customers to book with confidence with their preferred travel agency.

Reduced risk of errors

Qantas' NDC automation processes minimises ADM (Agency Debit Memo) risk by ensuring compliance with fare rules, ticketing policies, and airline requirements. This reduces errors in pricing, tax calculations, and policy adherence, enhancing efficiency and cost savings for agencies.

New types of offers

Qantas NDC allows Qantas to generate new and unique types of offers for you to access. From ancillaries, special Qantas Frequent Flyer offers to Dynamic Commissions, Qantas NDC aims to provide additional revenue opportunities as well as giving our mutual customers the chance to save or be recognised for their loyalty when booking Qantas.

Personalised and tailored offers 

Qantas provides you with access to personalised and tailored offers for your customers available through Qantas NDC. By including your customers' information in your shopping, you can receive special offers for you to apply to your customer’s booking, including bonus Qantas Frequent Flyer Points or Status Credits.

Collaboration and Innovation

Qantas collaborates with travel agents and Technology Partners, across the globe, to enhance the end-to-end retailing experience through new and innovative content, offers and experience even more benefits and opportunities for your travel agency and customers via Qantas NDC.

Unique offers available

Qantas recognises that customers are looking for more ways for airlines to tailor their products and services to meet their unique needs and recognise their loyalty. 

IATA’s New Distribution Capability (NDC) gives Qantas the ability to meet these expectations. Qantas is committed to providing the very best service to our customers by providing a range of new and exciting offers via Qantas NDC. 

Qantas NDC enables Qantas to distribute tailored offers in the indirect channel that may have previously only been available on Qantas.com. 

All travel agents connected to Qantas NDC via a Certified Technology Partner or GDS will be able to access these offers. 

Please contact your Certified Technology Partner to find out when these offers will be available for your agency.

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Companion fare offers

Qantas NDC has the capability to distribute companion fare offers. When shopping via Qantas NDC, you will be able to identify and sell discounted fares on eligible flights to customers that travel together on the same itinerary. 

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Dynamic Commissions

Qantas NDC has the capability to offer Dynamic Commissions to travel agents. When shopping via Qantas NDC, you will be able to identify offers which attract a commission that is higher, than the standard base commission that would normally have applied. 

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Bonus Qantas Points and Status Credits

Qantas NDC now has the capability to deliver bonus Qantas Points and Status Credits to Qantas Frequent Flyers on eligible flights.

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Offer marketing descriptions

Offer marketing descriptions allow you to identify, promote and access offers when you shop via Qantas NDC.

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Interline via Qantas NDC

The addition of interline carriers to Qantas NDC provides agents a wider choice of destinations and flight options when they shop and book Qantas NDC content.

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Ready to get started?

Apply for the Qantas Channel agreement to join Qantas NDC.

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