Contact Us
Get in touch with our team so we can assist you in resolving your customer's query.
Qantas Agency Connect |
Germany: +49 69 310 90200 Switzerland: +41 (0) 52 534 67 69 Austria: +43 7 20971050 |
Monday to Friday |
| Online Travel Agents (OTA) Germany: +49 69 299 571 421 Switzerland: +41 44 511 1237 Austria: +0800 295547 |
Monday to Friday 0900 - 1800 CET |
|
Qantas Group Travel |
Germany: qantasRES@talaviation.de Switzerland: qantassales@talaviation.ch Austria: qantasRES@tal-aviation.at |
Monday to Friday 0900 – 1700 CET |
Qantas Contact Centres |
Germany: +49 69 310 90200 Switzerland: +41 (0) 52 534 67 69 Austria: +43 7 20971050 |
Monday to Friday |
Qantas Frequent Flyer |
069-299571421 For profile resets, call +61 2 94332329
|
Monday to Friday Monday - Friday |
| Qantas Specific Needs | Accessibility, Medical and other Inclusion Requests online form | |
Flight Status |
available 24 /7 |
|
Qantas Audit Queries |
EuropeADMACM@qantas.com.au |
|
Qantas Refunds |
+44 208 600 4340 |
Monday to Friday |
Customer Care |
Submit a Customer Care Form on behalf of your customer |
|
Qantas Agency Connect |
Netherlands: +31 (0)20 316 1959 Belgium: +32 (0)27 12 64 23 Luxembourg: +32 (0)27 12 64 23 Belgium: +32 (0)27 00 67 81 Luxembourg: +352 (0)24 87 17 82 |
Monday to Friday |
Qantas Group Travel |
Netherlands: qantas@apg-nl.nl Belgium: qantas@apg-belux.be Luxemburg: qantas@apg-belux.be |
Monday to Friday 0900 – 1700 CET |
Qantas Contact Centres |
Netherlands: +31 (0)20 203 5425 Belgium: +32 (0)27 00 67 81 Luxembourg: +352 (0)24 87 17 82 |
|
Qantas Frequent Flyer |
Netherlands: +31 (0)20 203 5425 Belgium: +32 (0)27 00 67 81 Luxembourg: +352 (0)24 87 17 82 For profile resets, call +61 2 94332329 |
|
| Customer Specific Needs Team | Accessibility, Medical and other Inclusion Requests online form | |
Flight Status |
available 24 /7 |
|
Qantas Audit Queries |
EuropeADMACM@qantas.com.au |
|
Qantas Refunds |
EuropeRefunds@qantas.com.au |
|
Customer Care |
Submit a Customer Care Form on behalf of your customer |
|
Qantas Agency Connect |
+33 1 57959458 qantasagencyconnectfr@qantas.com.au |
Monday to Friday |
Qantas Group Travel |
europe@qantasgrouptravel.com | Monday to Friday 0900 - 1700 CET |
Qantas Contact Centres |
+33 1 57329283 qantasfrance@qantas.com.au |
Monday to Friday |
Qantas Frequent Flyer |
+33 1 57329283
For profile resets, call +61 2 94332329 |
Monday to Friday Monday - Friday |
| Customer Specific Needs Team | Accessibility, Medical and other Inclusion Requests online form | |
Flight Status |
|
|
Qantas Audit Queries |
EuropeADMACM@qantas.com.au |
|
Qantas Refunds |
+44 208 600 4340 |
Monday to Friday |
Customer Care |
Submit a Customer Care Form on behalf of your customer |
|
Qantas Agency Connect |
+91 22 6835 3131 After hours support for imminent travel only |
Monday to Friday |
Qantas Group Travel |
+91 22 6835 3131 india@qantasgrouptravel.com |
Monday to Friday 0900 - 1730 |
Qantas Contact Centres |
+61 2 9123 6000 |
Available 24/7 |
Qantas Frequent Flyer |
+91 22 6111 1818
For profile resets, call +61 2 94332329 |
Monday to Friday Monday - Friday |
| Accessibility, Medical and other Inclusion Requests | Accessibility, Medical and other Inclusion Requests online form | |
Flight Status |
|
|
Qantas Audit Queries |
qantas-bom@dnata.com |
|
Qantas Refunds |
+91 22 6111 1818 |
Monday to Friday |
Customer Care |
Submit a Customer Care Form on behalf of your customer |
|
Qantas Agency Connect |
+353 1 5689350 |
Monday to Friday |
Qantas Group Travel |
qfeugroups@qantas.com.au | Monday to Friday 0900 – 1700 CET |
Qantas Contact Centres |
+353 1 4073278 and 1800 556 135 (within Ireland) | 24hrs – 7 days a week |
Qantas Frequent Flyer |
+353 1 4073278 For profile resets, call +61 2 94332329 |
Monday to Friday Monday - Friday |
| Customer Specific Needs Team | Accessibility, Medical and other Inclusion Requests online form | |
Flight Status |
|
|
Qantas Audit Queries |
EuropeADMACM@qantas.com.au |
|
Qantas Refunds |
+44 208 600 4340 |
Monday to Friday |
Customer Care |
Submit a Customer Care Form on behalf of your customer |
|
Qantas Agency Connect |
|
Monday to Friday |
Qantas Group Travel |
europe@qantasgrouptravel.com | Monday to Friday 0900 – 1700 CET |
Qantas Contact Centres |
+ 414 451 11237 | Monday to Friday |
Qantas Frequent Flyer |
+ 414 451 11237
For profile resets, call +61 2 94332329 |
Monday to Friday Monday - Friday |
| Customer Specific Needs Team | Accessibility, Medical and other Inclusion Requests online form | |
Flight Status |
|
|
Qantas Audit Queries |
EuropeADMACM@qantas.com.au |
|
Qantas Refunds |
+44 208 600 4340 |
Monday to Friday |
Customer Care |
Submit a Customer Care Form on behalf of your customer |
|
Qantas Agency Connect |
Denmark: +45 702 54020 Norway: +47 800 14801 Sweden: +46 8 59000090 qantas@talaviation.se Finland: +358 9 72 519 763 |
Monday to Friday |
| Online Travel Agents (OTA) Denmark: +45 433 149 76 Finland: +358 9 72 519 763 Norway: +47 230 246 49 Sweden: +46 8 593 663 82 |
Monday to Friday 0900 - 1200 CET 1300 - 1700 CET |
|
Qantas Group Travel |
qfeugroups@qantas.com.au | Monday to Friday 0900 – 1700 CET |
Qantas Contact Centres |
Denmark (00 45) 43 31 49 76 Finland ( 00 358)972519763 Norway: (00 47)23024649 Sweden: (00 46) 8 5 9366382 |
Monday to Friday |
| Qantas Frequent Flyer | Denmark: (00 45) 43 31 49 76 For profile resets, call +61 2 94332329 |
available 24/7
Monday - Friday |
| Customer Specific Needs Team | Accessibility, Medical and other Inclusion Requests online form | |
Flight Status |
||
Qantas Audit Queries |
EuropeADMACM@qantas.com.au |
|
Qantas Refunds |
+44 208 600 4340 EuropeRefunds@qantas.com.au |
Monday to Friday |
Customer Care |
Submit a Customer Care Form on behalf of your customer |
|
Qantas Agency Connect Assistance with reservations, fares, ticketing, seating, etc. |
Phone: + 27 11 209 0176 |
Monday to Friday 0900 - 1730 CET |
Qantas Group Travel |
Monday to Friday 0900 - 1700 CET |
|
Direct Qantas Customer Contact Centres |
Phone: + 27 21 427 3128 |
Please note that this number is for direct customers and imminent departures (within 72hrs) only |
Qantas Frequent Flyer |
For profile resets, call +61 2 94332329 | Monday to Friday 0800 - 1700 SAST |
Qantas Freight |
Monday to Friday 0800 - 1700 SAST |
|
| Customer Specific Needs Team | Accessibility, Medical and other Inclusion Requests online form | |
Flight Status |
||
Qantas ADM/ACM |
Monday to Friday 0800 - 1700 (UTC) |
|
Qantas Refunds |
Monday to Friday 0800 - 1700 (UTC) |
|
Baggage |
Menzies - Lost/damaged baggage Air Menzies - Unaccompanied baggage |
Monday to Thursday 0800 - 1730 SAST Friday 0800 - 1200 SAST |
Customer Care |
Submit a Customer Care Form on behalf of your customer |
|
Find your local Qantas contact details