Contact Us
Get in touch with our team so we can assist you in resolving your customer's query.
Qantas Agency Connect |
Germany: +49 69 310 90200 Switzerland: +41 (0) 52 534 67 69 Austria: +43 7 20971050 |
Monday to Friday |
| Online Travel Agents (OTA) Germany: +49 69 299 571 421 Switzerland: +41 44 511 1237 Austria: +0800 295547 |
Monday to Friday 0900 - 1800 CET |
|
Qantas Group Travel |
Germany: qantasRES@talaviation.de Switzerland: qantassales@talaviation.ch Austria: qantasRES@tal-aviation.at |
Monday to Friday 0900 – 1700 CET |
Qantas Contact Centres |
Germany: +49 69 299 571 421 Switzerland: +41 (0) 52 534 67 69 Austria: +43 7 20971050 |
Monday to Friday |
Qantas Frequent Flyer |
069-299571421 For profile resets, call +61 2 94332329
|
Monday to Friday Monday - Friday |
| Qantas Specific Needs | Accessibility, Medical and other Inclusion Requests online form | |
Flight Status |
available 24 /7 |
|
Qantas Audit Queries |
EuropeADMACM@qantas.com.au |
|
Qantas Refunds |
+44 208 600 4340 |
Monday to Friday |
Customer Care |
Submit a Customer Care Form on behalf of your customer |
|
Qantas Agency Connect |
Netherlands: +31 (0)20 316 1959 Belgium: +32 (0)27 12 64 23 Luxembourg: +32 (0)27 12 64 23 Belgium: +32 (0)27 00 67 81 Luxembourg: +352 (0)24 87 17 82 |
Monday to Friday |
Qantas Group Travel |
Netherlands: qantas@apg-nl.nl Belgium: qantas@apg-belux.be Luxemburg: qantas@apg-belux.be |
Monday to Friday 0900 – 1700 CET |
Qantas Contact Centres |
Netherlands: +31 (0)20 203 5425 Belgium: +32 (0)27 00 67 81 Luxembourg: +352 (0)24 87 17 82 |
|
Qantas Frequent Flyer |
Netherlands: +31 (0)20 203 5425 Belgium: +32 (0)27 00 67 81 Luxembourg: +352 (0)24 87 17 82 For profile resets, call +61 2 94332329 |
|
| Customer Specific Needs Team | Accessibility, Medical and other Inclusion Requests online form | |
Flight Status |
available 24 /7 |
|
Qantas Audit Queries |
EuropeADMACM@qantas.com.au |
|
Qantas Refunds |
EuropeRefunds@qantas.com.au |
|
Customer Care |
Submit a Customer Care Form on behalf of your customer |
|
Qantas Agency Connect |
+33 1 57959458 qantasagencyconnectfr@qantas.com.au |
Monday to Friday |
Qantas Group Travel |
europe@qantasgrouptravel.com | Monday to Friday 0900 - 1700 CET |
Qantas Contact Centres |
+33 1 57329283 qantasfrance@qantas.com.au |
Monday to Friday |
Qantas Frequent Flyer |
+33 1 57329283
For profile resets, call +61 2 94332329 |
Monday to Friday Monday - Friday |
| Customer Specific Needs Team | Accessibility, Medical and other Inclusion Requests online form | |
Flight Status |
|
|
Qantas Audit Queries |
EuropeADMACM@qantas.com.au |
|
Qantas Refunds |
+44 208 600 4340 |
Monday to Friday |
Customer Care |
Submit a Customer Care Form on behalf of your customer |
|
Qantas Agency Connect |
+91 22 6835 3131 After hours support for imminent travel only |
Monday to Friday |
Qantas Group Travel |
+91 22 6835 3131 india@qantasgrouptravel.com |
Monday to Friday 0900 - 1730 |
Qantas Contact Centres |
+61 2 9123 6000 |
Available 24/7 |
Qantas Frequent Flyer |
+91 22 6111 1818
For profile resets, call +61 2 94332329 |
Monday to Friday Monday - Friday |
| Accessibility, Medical and other Inclusion Requests | Accessibility, Medical and other Inclusion Requests online form | |
Flight Status |
|
|
Qantas Audit Queries |
qantas-bom@dnata.com |
|
Qantas Refunds |
+91 22 6111 1818 |
Monday to Friday |
Customer Care |
Submit a Customer Care Form on behalf of your customer |
|
Qantas Agency Connect |
+353 1 5689350 |
Monday to Friday |
Qantas Group Travel |
qfeugroups@qantas.com.au | Monday to Friday 0900 – 1700 CET |
Qantas Contact Centres |
+353 1 4073278 and 1800 556 135 (within Ireland) | 24hrs – 7 days a week |
Qantas Frequent Flyer |
+353 1 4073278 For profile resets, call +61 2 94332329 |
Monday to Friday Monday - Friday |
| Customer Specific Needs Team | Accessibility, Medical and other Inclusion Requests online form | |
Flight Status |
|
|
Qantas Audit Queries |
EuropeADMACM@qantas.com.au |
|
Qantas Refunds |
+44 208 600 4340 |
Monday to Friday |
Customer Care |
Submit a Customer Care Form on behalf of your customer |
|
Qantas Agency Connect |
|
Monday to Friday |
Qantas Group Travel |
europe@qantasgrouptravel.com | Monday to Friday 0900 – 1700 CET |
Qantas Contact Centres |
+ 414 451 11237 | Monday to Friday |
Qantas Frequent Flyer |
+ 414 451 11237
For profile resets, call +61 2 94332329 |
Monday to Friday Monday - Friday |
| Customer Specific Needs Team | Accessibility, Medical and other Inclusion Requests online form | |
Flight Status |
|
|
Qantas Audit Queries |
EuropeADMACM@qantas.com.au |
|
Qantas Refunds |
+44 208 600 4340 |
Monday to Friday |
Customer Care |
Submit a Customer Care Form on behalf of your customer |
|
Qantas Agency Connect |
Denmark: +45 702 54020 Norway: +47 800 14801 Sweden: +46 8 59000090 qantas@talaviation.se Finland: +358 9 72 519 763 |
Monday to Friday |
| Online Travel Agents (OTA) Denmark: +45 433 149 76 Finland: +358 9 72 519 763 Norway: +47 230 246 49 Sweden: +46 8 593 663 82 |
Monday to Friday 0900 - 1200 CET 1300 - 1700 CET |
|
Qantas Group Travel |
qantas@talaviation.se | Monday to Friday 0900 – 1700 CET |
Qantas Contact Centres |
Denmark (00 45) 43 31 49 76 Finland ( 00 358)972519763 Norway: (00 47)23024649 Sweden: (00 46) 8 5 9366382 |
Monday to Friday |
| Qantas Frequent Flyer | Denmark: (00 45) 43 31 49 76 For profile resets, call +61 2 94332329 |
available 24/7
Monday - Friday |
| Customer Specific Needs Team | Accessibility, Medical and other Inclusion Requests online form | |
Flight Status |
||
Qantas Audit Queries |
EuropeADMACM@qantas.com.au |
|
Qantas Refunds |
EuropeRefunds@qantas.com.au | Monday to Friday |
Customer Care |
Submit a Customer Care Form on behalf of your customer |
|
Qantas Agency Connect Assistance with reservations, fares, ticketing, seating, etc. |
Phone: + 27 11 209 0176 |
Monday to Friday 0900 - 1730 CET |
Qantas Group Travel |
Monday to Friday 0900 - 1700 CET |
|
Direct Qantas Customer Contact Centres |
Phone: + 27 21 427 3128 |
Please note that this number is for direct customers and imminent departures (within 72hrs) only |
Qantas Frequent Flyer |
For profile resets, call +61 2 94332329 | Monday to Friday 0800 - 1700 SAST |
Qantas Freight |
Monday to Friday 0800 - 1700 SAST |
|
| Customer Specific Needs Team | Accessibility, Medical and other Inclusion Requests online form | |
Flight Status |
||
Qantas ADM/ACM |
Monday to Friday 0800 - 1700 (UTC) |
|
Qantas Refunds |
Monday to Friday 0800 - 1700 (UTC) |
|
Baggage |
Menzies - Lost/damaged baggage Air Menzies - Unaccompanied baggage (Cargo) |
Monday to Thursday 0800 - 1730 SAST Friday 0800 - 1200 SAST |
Customer Care |
Submit a Customer Care Form on behalf of your customer |
|
| Qantas Agency Connect | qantas@tal-aviation.cz Commerical |
Monday to Friday 0900 - 1200 CET 1300 - 1700 CET |
| Online Travel Agents (OTA) +420 224 815 378 |
Monday to Friday 0900 - 1700 CET |
|
| Qantas Group Travel | qantas@tal-aviation.cz | Monday to Friday 0900 – 1700 CET |
| Qantas Contact Centres | Contact us | Qantas | |
| Qantas Frequent Flyer | Contact us | Qantas For profile resets, call +61 2 94332329 |
Monday to Friday 0700 - 1900 AEST |
| Special Handling | Accessibility, Medical and Inclusion Service Request Form | Qantas | |
| Flight Status | View flight status online | |
| Qantas Audit Queries | EuropeADMACM@qantas.com.au | |
| Qantas Refunds | EuropeRefunds@qantas.com.au | Monday to Friday 1100 -1300 CET |
| Customer Care | Submit a Customer Care Form on behalf of your customer |
| Qantas Agency Connect | spain and portugal: +34 910 602 753 |
Monday to Friday 0900 - 1400 CET 1500 - 1800 CET |
Online Travel Agents (OTA) +34 910602753 |
||
| Qantas Group Travel | qfmad@tal-aviation.com | Monday to Friday 0900 – 1800 CET |
| Qantas Contact Centres | Contact us | Qantas | |
| Qantas Frequent Flyer | For profile resets, call +61 2 94332329 |
available 24/7 |
| Special Handling | Accessibility, Medical and Inclusion Service Request Form | Qantas | |
| Flight Status | View flight status online | |
| Qantas Audit Queries | EuropeADMACM@qantas.com.au | |
| Qantas Refunds | EuropeRefunds@qantas.com.au | Monday to Friday1100 -1300 CET |
| Customer Care | Submit a Customer Care Form on behalf of your customer |
| Qantas Agency Connect | tatjana.djukic@talaviation.rs 38517757081 |
Monday to Friday 0800 - 1200 CET 1300 - 1600 CET |
| Online Travel Agents (OTA) +385 17 7570 81 |
||
| Qantas Group Travel | tatjana.djukic@talaviation.rs | Monday to Friday 0800 – 1600 CET |
| Qantas Contact Centres | Contact us | Qantas | |
| Qantas Frequent Flyer | For profile resets, call +61 2 94332329 |
Available 24/7
|
| Special Handling | Accessibility, Medical and Inclusion Service Request Form | Qantas | |
| Flight Status | View flight status online | |
| Qantas Audit Queries | EuropeADMACM@qantas.com.au | |
| Qantas Refunds | EuropeRefunds@qantas.com.au | Monday to Friday 1100 -1300 CET |
| Customer Care | Submit a Customer Care Form on behalf of your customer |
| Qantas Agency Connect | 97126123477 |
Monday to Friday 0900 - 1700 GST |
Online Travel Agents (OTA) +971 2 611 8640 |
||
| Qantas Group Travel | Monday to Friday 0900 – 1700 CET |
|
| Qantas Contact Centres | Contact us | Qantas | |
| Qantas Frequent Flyer | For profile resets, call +61 2 94332329 |
available 24/7 Monday - Friday 0700 - 1900 AEST |
| Special Handling | Accessibility, Medical and Inclusion Service Request Form | Qantas | |
| Flight Status | View flight status online | |
| Qantas Audit Queries | EuropeADMACM@qantas.com.au | |
| Qantas Refunds | EuropeRefunds@qantas.com.au | Monday to Friday 1100 -1300 CET |
| Customer Care | Submit a Customer Care Form on behalf of your customer |
| Qantas Agency Connect | +971 42748289 |
Monday to Friday 0900 - 1700 GST |
Online Travel Agents (OTA) +971 4389 8111 +971 4703 6652 |
||
| Qantas Group Travel | Monday to Friday 0900 – 1700 CET |
|
| Qantas Contact Centres | Contact us | Qantas | |
| Qantas Frequent Flyer | For profile resets, call +61 2 94332329 |
available 24/7 Monday - Friday 0700 - 1900 AEST |
| Special Handling | Accessibility, Medical and Inclusion Service Request Form | Qantas | |
| Flight Status | View flight status online | |
| Qantas Audit Queries | EuropeADMACM@qantas.com.au | |
| Qantas Refunds | EuropeRefunds@qantas.com.au | Monday to Friday 1100 -1300 CET |
| Customer Care | Submit a Customer Care Form on behalf of your customer |
| Qantas Agency Connect | +968 24559942 |
Sunday to Thursday 0800 - 1300 GST 1400 - 1700 GST |
Online Travel Agents (OTA) +968 2455 9986 |
||
| Qantas Group Travel | Monday to Friday 0900 – 1700 CET |
|
| Qantas Contact Centres | Contact us | Qantas | |
| Qantas Frequent Flyer | For profile resets, call +61 2 94332329 |
Monday - Friday 0700 - 1900 AEST |
| Special Handling | Accessibility, Medical and Inclusion Service Request Form | Qantas | |
| Flight Status | View flight status online | |
| Qantas Audit Queries | EuropeADMACM@qantas.com.au | |
| Qantas Refunds | EuropeRefunds@qantas.com.au | Monday to Friday 1100 -1300 CET |
| Customer Care | Submit a Customer Care Form on behalf of your customer |
| Qantas Agency Connect | 00974 4036 0568 00974 4036 0511 |
Saturday to Thursday 0900 - 1700 CET |
Online Travel Agents (OTA) +974 4036 0568 |
||
| Qantas Group Travel | Monday to Friday 0900 – 1700 CET |
|
| Qantas Contact Centres | Contact us | Qantas | |
| Qantas Frequent Flyer | For profile resets, call +61 2 94332329 |
available 24/7 Monday - Friday 0700 - 1900 AEST |
| Special Handling | Accessibility, Medical and Inclusion Service Request Form | Qantas | |
| Flight Status | View flight status online | |
| Qantas Audit Queries | EuropeADMACM@qantas.com.au | |
| Qantas Refunds | EuropeRefunds@qantas.com.au | Monday to Friday 1100 -1300 CET |
| Customer Care | Submit a Customer Care Form on behalf of your customer |
| Qantas Agency Connect | +233 303 96 1953 +233 501 25 6247 |
Monday to Friday 0900 - 1700 GMT |
| Online Travel Agents (OTA) +233 302 24 40 43 |
||
| Qantas Group Travel | Monday to Friday 0900 – 1700 CET |
|
| Qantas Contact Centres | Contact us | Qantas | |
| Qantas Frequent Flyer | For profile resets, call +61 2 94332329 |
available 24/7 Monday - Friday |
| Special Handling | Accessibility, Medical and Inclusion Service Request Form | Qantas | |
| Flight Status | View flight status online | |
| Qantas Audit Queries | EuropeADMACM@qantas.com.au | |
| Qantas Refunds | EuropeRefunds@qantas.com.au | Monday to Friday 1100 -1300 CET |
| Customer Care | Submit a Customer Care Form on behalf of your customer |
| Qantas Agency Connect | +36 1 323-7312 |
Monday to Friday 0900 - 1200 CET 1300 - 1700 CET |
Online Travel Agents (OTA) +36 1 323 7312 |
||
| Qantas Group Travel | hungary@talaviation.hu | Monday to Friday 0900 – 1700 CET |
| Qantas Contact Centres | Contact us | Qantas | |
| Qantas Frequent Flyer | For profile resets, call +61 2 94332329 |
Monday - Friday 0700 - 1900 AEST |
| Special Handling | Accessibility, Medical and Inclusion Service Request Form | Qantas | |
| Flight Status | View flight status online | |
| Qantas Audit Queries | EuropeADMACM@qantas.com.au | |
| Qantas Refunds | EuropeRefunds@qantas.com.au | Monday to Friday 1100 -1300 CET |
| Customer Care | Submit a Customer Care Form on behalf of your customer |
| Qantas Agency Connect | +30 2109341500 |
Monday to Friday 0900 - 1700 CET |
Online Travel Agents (OTA) +30 210 9341500 |
||
| Qantas Group Travel | qantasres@tal-aviation.gr | Monday to Friday 0900 – 1700 CET |
| Qantas Contact Centres | Contact us | Qantas | |
| Qantas Frequent Flyer | For profile resets, call +61 2 94332329 |
available 24/7 Monday - Friday |
| Special Handling | Accessibility, Medical and Inclusion Service Request Form | Qantas | |
| Flight Status | View flight status online | |
| Qantas Audit Queries | EuropeADMACM@qantas.com.au | |
| Qantas Refunds | EuropeRefunds@qantas.com.au | Monday to Friday 1100 -1300 CET |
| Customer Care | Submit a Customer Care Form on behalf of your customer |
| Qantas Agency Connect | 97237952133 |
Sunday to Thursday 0900 - 1700 CET |
Online Travel Agents (OTA) +972 3 7952133 |
||
| Qantas Group Travel | 97237952133 |
Sunday to Thursday 0900 – 1700 CET |
| Qantas Contact Centres | 97237952133 |
Sunday to Thursday 0900 – 1700 CET |
| Qantas Frequent Flyer | For profile resets, call +61 2 94332329 |
available 24/7 Monday - Friday 0700 - 1900 AEST |
| Special Handling | Accessibility, Medical and Inclusion Service Request Form | Qantas | |
| Flight Status | View flight status online | |
| Qantas Audit Queries | EuropeADMACM@qantas.com.au | |
| Qantas Refunds | EuropeRefunds@qantas.com.au | Monday to Friday 1100 -1300 CET |
| Customer Care | Submit a Customer Care Form on behalf of your customer |
| Qantas Agency Connect | For ticket and sales +90 212 251 1315 ticket@talaviation.com.tr qfsales@talaviation.com.tr |
Monday to Friday 0900 - 1730 CET +2 |
Online Travel Agents (OTA) +90 212 2511315 |
||
| Qantas Group Travel | Monday to Friday 0900 – 1730 CET |
|
| Qantas Contact Centres | Contact us | Qantas | |
| Qantas Frequent Flyer | For profile resets, call +61 2 94332329 |
Monday - Friday 0700 - 1900 AEST |
| Special Handling | Accessibility, Medical and Inclusion Service Request Form | Qantas | |
| Flight Status | View flight status online | |
| Qantas Audit Queries | EuropeADMACM@qantas.com.au | |
| Qantas Refunds | EuropeRefunds@qantas.com.au | Monday to Friday 1100 -1300 CET |
| Customer Care | Submit a Customer Care Form on behalf of your customer |
Find your local Qantas contact details