Contact Us
Get in touch with our team so we can assist you in resolving your customer's query.
| Qantas Department | Contact | Operating Hours |
| Qantas Agency Connect | Monday - Friday 0900 - 1700 |
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| Qantas Group Travel | Monday - Friday 0900 - 1700 |
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| Qantas Contact Centres | Phone: 03 6833 0700 | Monday - Friday 1000 - 1500 |
| Qantas Frequent Flyer | Phone: 03 6833 0700 | Monday - Friday 1000 - 1500 |
| Special Handling | Phone: 03 6833 0700 | Monday - Friday 1000 - 1500 |
| Flight status | View flight status onlineOpens in a new tab or window | |
| Qantas Refunds | Monday - Friday 0900 - 1700 |
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| Customer Care | Contact us Customer Care Opens in a new tab or window |