Fly Carbon Neutral program

Fly carbon neutral

We know travel is an essential part of life, and aviation is currently not environmentally sustainable. That's why we're committed to taking steps, in the air and on the ground, to reduce our impact on the planet.

Compensating for the environmental impact of your travel 

Purchasing carbon credits allows you to help compensate for a portion of the emissions associated with our flights by supporting carbon project activities outside the aviation industry. Carbon credits do not reduce the emissions of your flight. 

With our Fly Carbon Neutral program, we've done the hard work for you. When making your booking on this website or the Qantas App, you can easily 'tick-the-box' to participate in the program for your travel.

Your contributions are used to purchase carbon credits from accredited projects that meet our internal requirements for integrity and quality, both in Australian and worldwide, particularly those that have the abililty to help support nature and social outcomes for Indigenous and regional communities, and to cover the GST associated with such purchases.

Supporting carbon projects outside the aviation industry, through the purchase of carbon credits, is not the same as preventing emissions from aviation. While we can calculate the estimated emissions for each route we fly to help determine your contribution, we note that no carbon project can provide a complete guarantee of the permanence of the emissions that a project removes from the atmosphere or a complete guarantee that the emissions avoided by a project's activities would not have occurred without the project. This may mean that emissions associated with your travel may not be ’offset’ in their entirety or in perpetuity.

All carbon projects the Group sources carbon credits from are subject to several layers of scrutiny from global accredited registries for projects based outside of Australia, and the Australian Clean Energy Regulator for Australian projects. Further information on our internal standards for integrity and quality can be found in our 2024 Sustainability Report (PDF) .

Qantas doesn't profit from Fly Carbon Neutral – every dollar is directly used to purchase carbon credits from carbon projects outside the aviation industry and to cover the GST associated with such purchases.

Why support carbon projects outside the aviation industry

       

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10 Qantas Points per A$1

We'll reward you with 10 points for every A$1 you spend on carbon credits when booking on qantas.com.

For residents of Australia, choosing to Fly Carbon Neutral will count towards achieving Green Tier status.

Where does your money go?

Your contributions are used to fund a range of projects through the purchase of carbon credits including savanna burning projects run by Arnhem Land Fire Abatement (ALFA), the April Salumei Rainforest Community Conservation project based in Papua New Guinea, and World Vision's Clean Cookstoves projects based in Ethiopia.

Find out more

Important information

See full carbon offsetting terms and conditions

Disclaimer: ^ You must be a Qantas Frequent Flyer to earn and use Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions Members will earn 10 Qantas Points per A$1 equivalent spent on carbon offsetting for eligible flights booked at qantas.com. The points awarded are based on the Australian dollar equivalent amount quoted at the time of booking, and are only awarded when you use cash to participate in the Fly Carbon Neutral program.  The points awarded will be rounded up to the nearest point. Qantas Points can be split between two or more members within the same booking, as long as each member provides their Qantas Frequent Flyer membership number when booking.  Points will be credited within eight weeks of the booking date. Any payment made for carbon offset is non-refundable even when bookings are changed or cancelled.

Disclaimer: * To be recognised for the Green Tier activity, Qantas Frequent Flyer members must tick ‘Fly Carbon Neutral’ on eligible flights during the booking process or in My Account. Fly Carbon Neutral offsets made from 26 November 2021 will count towards achieving Green Tier. Your carbon offset will be recognised as a Green Tier activity within eight weeks after purchase.