Other services
Find out who to contact if you need help booking cars, hotels, insurance, cruises, holiday activities, transfers or more.
| Service | Contact | Information |
|---|---|---|
| Activities | Email Viator | To change or cancel your actvity booking, contact Viator. |
| Airbnb | +61 2 8520 3333 Contact AirbnbOpens in a new tab or window |
To change or cancel your Airbnb booking, contact your host. |
| Cars |
Contact your car provider. AvisOpens in a new tab or window BudgetOpens in a new tab or window HertzOpens in a new tab or window ThriftyOpens in a new tab or window |
You can cancel car hire booking online at Manage booking. |
| Fly + Stay Packages | 13 70 66 +61 2 8376 7665 8am to 6pm AEST, Monday to Friday |
For enquiries or to make a new booking. Cancellation policies apply. |
| Qantas Holidays | Qantas Holidays 1300 443 485 8.30am to 8pm AEST, Monday to Friday 9am to 5pm AEST Saturday |
For Qantas Holidays enquire now. |
| Qantas Hotels | 1300 738 206 (within Australia) +61 2 8059 0182 (outside Australia) Contact Qantas Hotels Live Chat 8.30am to 5.30pm AEST, 7 days a week |
To change or cancel your Hotel booking, including Classic Hotel Reward bookings. Hotel cancellation policies may apply. |
| Qantas Shopping | Contact Qantas Shopping | |
| Qantas Marketplace | Contact Qantas Marketplace | |
| Transfers | Email Viator | To change or cancel your transfer booking, contact Viator. |
| Travel Insurance | For policies purchased before 19 July 2023: Enquiries and claims: 0800 800 608 (or +64 9 300 5331 from overseas) Emergency assistance: +61 3 8523 2800 |
Important information
Note: + International direct dialling (IDD) code for your country or territory.