UATP Card Policy

The Universal Air Travel Plan (UATP) is a payment network accepted by airlines worldwide and is used in the same way as a credit card.

Qantas issues UATP cards for different reasons therefore, the conditions may vary. It is important to check the Terms and Conditions for each UATP card raised.

The UATP card can be used as the form of payment for the following QF services:

  • All QF fare types ticketed on QF-081
  • Itineraries including interline and codeshare flights*
  • QF Frequent Flyer Membership
  • QF Advance Seat Selection
  • QF Group Travel

*If a UATP has been raised as part of a contractual arrangement, the use of interline and codeshare flights may be restricted. Please refer to the terms and conditions of the UATP raised.

Booking and Ticketing Instructions

  • All normal fare and ticketing rules apply
  • Where using UATP as a form of payment for a corporate booking, the corporate customer’s QCI must be added to every booking
  • Tickets issued against a UATP card may be non-commissionable depending on the terms and conditions
  • Tickets must include the endorsement ‘UATPTICKET – NO RESALE, CASH REFUND OR ENDORSEMENT’ and ‘VALID QF ONLY’ if codeshare and interline flights are not permitted
  • Card Payment Fee (OB) applies
  • The UATP account number is entered in the same way as a credit card number:
    • Identified by the prefix TP–1081
    • Approval code must be received via your technology partner for the amount being charged to the UATP account
  • UATP card payment is permitted for payment of change fees
  • Tickets paid for by UATP card cannot be resold or on-sold for cash
  • All UATPs are issued in a specific currency. A UATP is acceptable as a form of payment for tickets issued in any currency.  Where a UATP is used for payment in a different currency to the UATP issued currency, an exchange conversion will be made using the BSR (Bank Selling Rate) applicable at the time of ticketing through the technology partner issuing the ticket to determine the value of the UATP in the ticketing currency.

UATP cards cannot be used for:

  • Jetstar Group fares (JQ/GK/3K)
  • Travel agent service fees
  • Qantas Frequent Flyer Store products
  • Qantas Wine
  • Any other non-air related travel products e.g. hotels or car-hire;

unless otherwise stated in the terms and condition of the UATP card issued.

Additional Information

  • Customers can earn frequent flyer points and tier status credits^
  • Use of a UATP card as a form of payment by an Agent must done in compliance with all PCI DDS requirements.
  • Any misuse of a UATP account may result in an ADM being raised
  • The name on the UATP card is that of the customer
  • Tickets issued again a UATP card can only be refunded back to that card in accordance with Qantas Refund Policy and the fare conditions of the ticket purchased

^If a UATP has been raised as part of a contractual arrangement, the earning of frequent flyer points and tier status credits may be restricted. Please refer to the terms and conditions of the UATP raised.