How to apply for the Qantas Channel

What is the Qantas Channel

How to apply for the Qantas Channel

Responsibilities of Consolidators and Wholesalers

Qantas Channel Agency FAQs

Application requirements

In order to apply for the Qantas Channel you need to:

Be a registered Agency on the Qantas Agency Connect website

If you are not registered to Qantas Agency Connect follow these steps to create an account.

Hold an Account Manager profile for your agency

As a registered account manager you can update and manage your agency's profile, including applying for the Qantas Channel agreement.

Have not previously registered on the Qantas channel agreement

As an agency manager, if you have already applied for the Qantas Channel agreement, you can track the progress of your application by logging in and visiting the My Agency Profile dashboard.

NB: Once your Qantas Channel application has been submitted, your GDS or Certified Technology Partner has 30 days to validate the information and provide confirmation to Qantas. Your application will move through these statuses.

Apply for the Qantas Channel Agreement in 2 steps

1. Update your PCC/OID details via My Agency Profile

How to update My Agency Profile This video is a step by step guide on how to update a My Agency Profile on Qantas Agency Connect.

We use your agency's Pseudo City Code or Office ID to verify that you've entered into an agreement with your GDS for access to the Qantas Channel

As an agency manager, you can manage your Agency's PCCs and Office IDs through My Agency Profile.

Update your Agency's PCC/OID details

2. Apply for the Qantas Channel

How to register for the Qantas Channel as an Independent Agency This video is a step by step guide on how to register for the Qantas Channel as an Independent Agency.

Independent Application for Qantas Channel

If your agency has a one-to-one agreement with a GDS or Certified Technology Partner, please complete your Qantas Channel registration as an Independent Agency.

How to register for the Qantas Channel as a Multi Agency This video is a step by step guide on how to register for the Qantas Channel as a Multi Agency.

Multi Agency Application for Qantas Channel

If your agency manages the GDS or Certified Technology Partner contract on behalf of other Agencies or your Agency has multiple IATA, TIDS or ARC numbers (more than one and up to 25), please complete your Qantas Channel registration as a Multi-Agency.

Does your Agency have more than 25 IATA, TIDS or ARC numbers?

Registration for the Qantas Channel will happen at head office level. You should contact your head office to confirm your agency’s participation.

Providing your Customer ID for Qantas Channel Registration

Your Customer ID is different to your PCC/OID. When registering for the Qantas Channel, you will need to enter your PCCs/OIDs in the PCC/OID tab via My Agency Profile before you commence the Qantas Channel registration.

If your agency has a GDS Customer ID, you need to enter this when you select your GDS during the Qantas Channel registration. Sabre and Sabre Asia Pacific customers must enter their Customer ID.

View more information on how to locate your Customer ID.

Reach out to your GDS or Certified Technology Partner

Your agency manager must enter into an agreement with your GDS or Certifieed Technology to access the Qantas Channel..

Qantas has reached agreement with a number of GDS partners to provide agencies access to the Qantas Channel.

For more information view list of Certified Technology Partners.

Monitor the progress of your agency's Qantas Channel registration through My Agency Profile

As an agency manager, you can track the progress of your Qantas Channel registration through My Agency Profile. Once your Qantas Channel registration has been submitted, your GDS or Certified Technology Partner has 30 days to validate the information and provide confirmation to Qantas.

Table containing information about Qantas Channel Registration Status
Qantas Channel Registration Status	Status Description
New	We've received your registration for the Qantas Channel.
Validating	We're verifying your information and seeking confirmation that your agency has entered into an agreement on Qantas Channel, with your GDS or Certified Technology Partner.
Processing	We're onboarding your agency to the Qantas Channel.
Accepted	Your Qantas Channel agreement has been finalised.
Active	Your Qantas Channel agreement is live.
Rejected	Your Qantas Channel agreement is not validated. Please contact your GDS or Certified Technology Partner to finalise your agreement.

To be eligible for Qantas Agency Connect registration, your agency must hold a valid IATA, TIDS or ARC number. Your agency can apply for an IATA, TIDS or ARC number through the relevant organisation. Your agency manager can register for Qantas Agency Connect in three steps:
How to register for Qantas Agency Connect This video is a step by step guide on how to register for Qantas Agency Connect.

Complete your Agency and Manager details on the Qantas Agency Connect registration form

Agree to the Qantas Agency Connect Terms and Conditions and submit your registration request

Follow the instructions on the confirmation email to set up your password within 24 hours

Register Now
IATA has introduced two key changes, which make it easy for agents to access Qantas Agency Connect and the Qantas Channel:
- Agencies will no longer be charged an annual fee to maintain your agency's participation under the TIDS Program
- Agencies will gain access to a new information management platform to manage your office information details
These changes took effect in October 2020 and more information can be found on this IATA information page.

What is TIDS?

A TIDS (Travel Industry Designator Service) number is a standard industry identifier offered by IATA that facilitates the identification of your agency through a single code. It's offered by IATA to business entities engaged in the activity of selling travel products and services.

Why should my Agency obtain a TIDS number?

TIDS is a mandatory requirement for non IATA/ARC agencies, registering to access the Qantas Channel and Qantas Agency Connect. TIDS is recognised globally by travel suppliers as an efficient and reliable way to identify a travel agency. TIDS is an important way for Qantas to identify and recognise Qantas Channel agents and ensure they and their customer receive the correct content.

What happens next?

Your TIDS number will take approximately 7 business days to be processed by IATA.
You'll receive an email from IATA confirming your TIDS number.
Once you've received your TIDS number, please inform your GDS or Registered Technology Partner for identification purposes.
You can then use your TIDS to access Qantas Agency Connect and register for the Qantas Channel.

Ready to get started?

Apply for the Qantas Channel agreement to join the Qantas Distribution Platform.

Apply now