Agency News
Your destination for all our latest industry news updates.
Better Serving Agents and Customers Through a New Distribution Model
Qantas has announced a new model, launching mid-next year, for travel agents to access Qantas fares and content, reflecting our ongoing investment to transform the retailing and servicing capabilities available to our agency partners and meet the evolving needs our mutual customers.
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Commercial policy for customers impacted by suspension of Qantas Brisbane-Whitsunday Proserpine services
Published 19 May 2025
The following commercial policy is available to customers holding a valid 081 ticket issued on/before 19 May 2025 for scheduled departures on/after 26 October 2025 on Qantas operated Brisbane-Whitsunday (Proserpine) QF1994, QF1995, QF1946, QF1947.
Commercial policy for customers impacted by the suspension of Jetstar Hamilton Island services
Published 19 May 2025
The following commercial policy is available to customers holding a valid 081 ticket issued on/before 19 May 2025 for scheduled departures on/after 26 October 2025 on Jetstar operated services to/from Hamilton Island (JQ848, JQ849, JQ853, JQ854).
Commercial policy for Qantas customers travelling between Adelaide and Auckland
Published 16 May 2025
The following commercial policy is available to customers holding a valid 081 ticket issued on/before 16 May 2025 for itineraries to/from/via Adelaide to Auckland scheduled to depart from 31 October 2025 to 5 May 2026.
Major milestone for South Australia as Qantas launches new international route and Business Lounge for customers
Published 15 May 2025
Qantas has announced new flights between Adelaide and Auckland set to take off in October 2025*, marking our return of non-stop international flying from South Australia.
Commercial policy for customers impacted by Qantas Brisbane-Los Angeles schedule change
Published 6 May 2025
The following commercial policy is available to customers holding a valid 081 ticket issued on/before 6 May 2025 for scheduled departures between 5 December 2025 to 30 January 2026.
Commercial policy for customers impacted by the suspension of Jetstar Honolulu services
Published 6 May 2025
The following commercial policy is available to customers holding a valid 081 ticket issued on/before 6 May 2025 for scheduled departures between 26 October 2025 to 25 April 2026.
Commercial policy for Qantas customers travelling between Perth and Auckland
Published 6 May 2025
The following commercial policy is available to customers holding a valid 081 ticket issued on/before 6 May 2025 for itineraries to/from/via Perth to Auckland scheduled to depart from 1 December 2025 to 24 April 2026.
Commercial policy for Qantas customers travelling between Perth and Johannesburg
Published 6 May 2025
The following commercial policy is available to customers holding a valid 081 ticket issued on/before 6 May 2025 for itineraries to/from/via Perth to Johannesburg scheduled to depart between 1 December 2025 to 24 April 2026.
Qantas takes customers further announcing two new international routes and more choice for customers
Published 6 May 2025
Qantas has announced two new international routes will join its growing international network, with flights between Auckland - Perth and Perth - Johannesburg set to take off from December 2025*.