Contact Us
Get in touch with our team so we can assist you in resolving your customer's query.
| Qantas Department | Contact | Operating Hours |
| Qantas Agency Connect | Phone: 852 2298 8238 | Monday - Friday 0900 - 1300 / 1400 - 1800 |
| Qantas Group Travel | Phone: 852 2298 8238 | Monday - Friday 0900 - 1300 / 1400 - 1800 |
| Qantas Contact Centres |
Phone: 852 2298 8111 |
Monday - Friday 0900 - 1300 / 1400 - 1800 |
| Qantas Frequent Flyer | Phone: 61 13 11 31 |
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| Special Handling | ||
| Flight status | Phone: 852 2181 8888 | Monday - Friday 0900 - 1300 / 1400 - 1800 |
| Qantas Refunds | Phone: 852 2298 8238 |
Monday - Friday 0900 - 1300 / 1400 - 1800 |
| Customer Care | Submit a Customer Care FormOpens in a new tab or window on behalf of your customer |