Qantas terminal

How-to:
book and manage
your business trips

Easily book and manage your business travel all in one central place

Discover a seamless business booking experience with the ability to easily make and manage your team's flights, hotels, and car hire all in one place. Book and manage each travel component separately or combine them into one trip. Plus, it's all included as part of your Qantas Business Rewards membership so you can enjoy more value and more convenience at every step of your journey.

What is a Trip?

A ‘trip’ is a single or a combination of several individual bookings from flights, hotels and car hire made for the business. A ‘trip’ allows you to see all your business travel in a single view and filter to refine your results.

 

How to create a Trip

Step 1: Log in to your Qantas Business Rewards Account and select the travel category you would like to book – flights, hotels or car hire

Start your booking in the search widget and follow the prompts throughout the booking flow. 

Screenshot of Trip Search on Dashboard


Step 2: Create and assign a trip at checkout

At the Checkout page, you will have the ability to create a new trip or add to an existing trip. When creating a new trip, simply click on the ‘Choose a trip’ drop-down and select ‘+ Create new trip’.

Screenshot of Create a trip

You will be able to create a new title for your trip and add a description. These fields are both free format and give you the ability to customise the trip name as desired.

By default, the ‘Title of trip’ will be pre-filled with the date and destination you are in the process of booking. 

Screenshot of Create a trip pop-up


Step 3: Manage Trip

Once you have successfully completed your booking and created a new trip, you will be able to view and manage your trip from the ‘Manage Trips’ page. 

Screenshot of Manage trips

When in the trip view, you will be able to:

  • Edit title of trip
  • View all bookings assigned to the trip
  • Add additional bookings to your trip – such as flights, hotels and car hire
  • Manage existing bookings, such as requesting upgrades, making changes, adding seat selection and adding baggage to your flight

When you are ready to add more to your trip, simply select either ‘Add Flight’, ‘Add Hotel’ or ‘Add Car’ to start the booking process.

Some bookings may not be able to be managed online (such as Multi City Bookings, Domestic Name Changes or flights departing within 24hrs), but Qantas Business Rewards members can contact us for assistance in changing bookings on our Qantas Business Rewards Priority Service line on 13 74 78 and select option 2.

If your booking was originally made via your preferred travel agent, you’ll need to contact your agent to make changes to your booking.

Have more questions?

Call our team at the Qantas Business Rewards Service Centre on 
13 74 78 Monday to Friday (7am-7pm AEST).

We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. ​
We pay respect to Elders past, present and emerging.