Member stories

Our members come from every industry and business size. Some fly a little, some a lot, and some not at all. See how these members are using the program to get rewarded

Member Sucess Story: Merlo Coffee

Brisbane based Merlo Coffee shares how, thanks to the NAB Qantas Business Signature Card they were able to unlock growth opportunities for their business. 

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Member Success Story: Clémence Organics

Eight years and many business trips after launching Clémence Organics, naturopath Bridget Carmady has built a booming export market. Next stop: USA.
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Member Success Story: Wattle Living

Discover how Wattle Living uses global payments platform Qantas Business Money to save on FX compared to the big banks, and earn Qantas Points with every foreign currency conversion. 

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Member Success Story: Whitehouse Institute of Design, Australia

Flying around the “design triangle” of Brisbane, Sydney and Melbourne, and attending international events overseas, has helped Whitehouse Institute of Design, Australia soar.
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Member Success Story: Sails Restaurant Noosa

Thinking like a customer has kept Sails Restaurant Noosa at the top of its game for more than 30 years. Regular travel gives them the face-to-face connections they need to excel, as co-owner Chris Moe explains.
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Member success story: Brown Family Wine Group

Say hello to Emma and Katherine Brown, part of the fourth-generation of the Brown Family Wine Group. Having started in 1889, the business is now one of Australia's leading family-owned wine groups with brands including Brown Brothers, Devil's Corner and Tamar Ridge.

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Member Success Story: Indigenous Marathon Foundation

The Indigenous Marathon Foundation (IMF) uses running as a springboard to promote health and wellbeing for First Nations peoples. Being smarter with travel unlocks even more opportunities, as founder Robert de Castella explains.
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Member Success Story: SportsGrid

SportsGrid takes the wrestling out of admin for more than 19,000 sporting clubs. Meeting communities around Australia to understand their challenges has been instrumental to the business’s growth.
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Member Success Story: FinTech Australia

FinTech Australia may work with some of the world’s hottest digital businesses but it relies on in-person meetings to foster opportunities for its members, says general manager Rehan D’Almeida.
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Member success story: Tamarama Kiosk

Discover how Live Payments provides Tamarama Kiosk with Live EFTPOS for this beachside cafe, turning card payments into Qantas Points at the same time.

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Member Success Story: Papinelle

The story of Papinelle is a lesson in following your dreams – and a reminder that digital communications can only take you so far. Founder Renae James shares four ways that strong, in-person relationships have helped her business take off.
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Member Success Story: Bondi Wash

In 2013, Belinda Everingham launched Bondi Wash, a range of natural home, body, baby and dog products that now sells in more than 34 countries. The brand, which harnesses the powerful ingredients of Australian botanicals, was inspired by nature but born of a real need.
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Member Success: Lawrenny Estate Distillery

Explore how The American Express Qantas Business Rewards Card became a key ingredient in the Tasmanian distillery's recipe for success.

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Member Success Story: Fancy Films

Human connection is Keryn Nossal’s guiding light. She revels in travelling around Australia with her award-winning production company, Fancy Films, to tell powerful stories and grow her business through the strength of relationships.
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Member Success Story: Raw C

This year, decade-old Australian natural foods startup Raw C will turn over $30 million. Founder Scott Mendelsohn is now in full flight building his export market through the power of in-person collaboration.
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Member Success Story: Sales Redefined

Abbie White left her corporate sales role in big tech to share her secrets for smarter selling. Since launching Sales Redefined in 2017, she’s travelled the Asia-Pacific region to build up a seven-figure business.
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Member Success: Vegepod

The team behind Vegepod has nurtured multi-million-dollar annual revenue from the ground up. They share four trips that opened doors, closed deals and planted the seed for global success.

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Member Success Story: Australian String Quartet

Travel brings the Australian String Quartet closer to its fans and is helping create new opportunities from the classics – from Rome to Australia’s most remote reaches
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Member Success Story: Artiwood

Business has tripled since Andrew McGregor and Garry Smith left corporate careers to run eco-friendly, educational toy company Artiwood – and they’ve travelled to all corners of the world to make it happen.
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Member Success Story: Just Cuts

Training new business owners and stylists for Just Cuts, the largest hairdressing franchise in the Southern Hemisphere, calls for the personal touch – and a lot of travel, says CEO Amber Manning.
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Member Sucess Story: Keece Electrical

Keece Electrical are able to maintain their cash flow while paying bills and supplier costs. All while earning Qantas Points as they spend and continue to grow.

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Member Success Story: Diva Works

Fiona Jefferies launched Diva Works to deliver custom showrooms with first-class service for property developers and brands across Australia. She’s unlocked a smarter way to travel the world, finding inspiration and new ways to help her business soar.
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Member Success Story: State of Escape

Brigitte MacGowan and Desley Maidment wanted to build a business that would allow them to travel together. A decade on, their brand, State of Escape, is taking them all over the world as it soars to new heights.
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Member Success Story: Great Barrier Reef Foundation

Protecting the world’s largest coral reef is a challenge of epic proportions. The Great Barrier Reef Foundation collaborates with governments, communities, scientists and philanthropists all over the globe to raise funds and awareness for its vital work.
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Member Success Story: Gold Coast Car Warehouse

Discover how Gold Coast Car Warehouse powers their business with the Alinta Energy BusinessDeal Qantas Energy plan, and earns Qantas Points at the same time.

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Member Success: Think Digital

Discover how Think Digital uses global payments platform Qantas Business Money to save on FX compared to the big banks, and earn Qantas Points with every foreign currency conversion. 

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Member Success: Pilbara Meta Maya

Discover how not-for-profit Pilbara Meta Maya uses discounts on flights through Qantas Business Rewards to help provide indigenous communities with essential services – from housing to water, power and waste management. They also earn Qantas Points on work trips for their business and their employees also benefit from the 250 points Flyer bonus.

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Member Success: Allie's Cold-Pressed

Discover how Allie’s Cold Pressed use the American Express Qantas Business Card to unlock financial flexibility, earn Qantas Points and reinvest their points into their business to pay for flights to have face-face interactions.

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Member Success: BMD Construction

Discover how BMD Construction Group as a Qantas Business Rewards member and BP Plus customer, saves 3 cents per litre at more than 1,400 bp locations. This makes for simple accounting and provides data on fuel spend and mileage.

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Member Success: The Italian Place

Discover how restaurant and providore The Italian Place, earns up to three million Qantas Points a year, mostly through Live Payments as a Qantas Business Rewards member. They reinvest the points back into the business to save money.

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Member Success: Combinate

Discover how Combinate uses BizCover for their insurance. Saving money on premiums and its ease of use allowing the team to focus more on their clients problem solving.

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Member Success: EventSound

Discover how EventSound turned rentals into cost reductions with Qantas Business Rewards. Whether crews are travelling further afield or working on large events closer to home, EventSound uses Budget Car and Truck Rental to extend it's fleet, earn Qantas Points and use them to keep the expenses down when travelling for business.

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Member Stories: Total Tools

Discover how Total Tools has powered their workforce with Qantas Business Rewards. With no lock-in contracts, detailed bills, plus 3 Qantas Points earned per $1 spent on energy bills on offer, allowed Total Tools to access more flying benefits, invest back into the business and continue to grow. 

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Member Success: White Horse Coffee

Discover how White Horse Coffee puts their trust in NRMA's ability to service anything from passenger vehicles to trucks. The Qantas Points earned through the Qantas Business Rewards program is invested back into the business, used for travel and accommodating team members travelling for work.

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Member Success: Workplace Emergency Management

Discover how Workplace Emergency Managment stays the smart way with Qantas Hotels. Earning an additional Qantas Points on stays, on top of the Qantas Points earned by the Frequent Flyer as a Qantas Business Rewards member. 

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Discover how the Card works for Allie's Cold Pressed

Discover how Allie and Braian, from Allie's Cold Pressed, use the American Express Qantas Business Card to travel to customers and suppliers and earn Qantas Points to reward themselves along the way.

 

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Member Success: Huskee

Explore how The American Express Qantas Business Rewards Card helps Huskee scale their teams, pay for stock and earn Qantas Points to visit suppliers around the world.

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Discover how the Card works for Willie Creek Pearls’ business

Achieving the stunning lustre Willie Creek Pearls are renowned for is all about balance and a healthy, happy environment – not unlike their business model. Find out how the American Express Qantas Business Rewards Card helps this WA business to sustain their success.

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Member Success Story: Australian String Quartet

Travel brings the Australian String Quartet closer to its fans and is helping create new opportunities from the classics – from Rome to Australia’s most remote reaches
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Member success story: DARE Disability Support

Discover how NRMA assists DARE Disability Support in keeping vulnerable clients safe with reliable roadside assistance, whilst earning Qantas Points at the same time. 

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Member success story: Harcourts Coburg

Discover how BizCover provides the support needed to protect his business with the right insurance, and earn Qantas Points at the same time.

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Member success story: Goldstar Transport

Discover how Goldstar Transport manages their fuel expenses and reduces costs with BP Plus, using the Qantas Points earned to upgrade training rooms and reward staff.

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Member success story: Brentford Cosmetic Dental

Discover how Brentford Cosmetic Dental earns Qantas Points when borrowing with Credabl and uses the points earned to upgrade flights and rewards staff for special occasions.

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Member success story: A.H. Beard

Discover how bedding manufacturer Tony Pearson effectively trains hundreds of staff and retailers through his partnership with Learnt Global, earning Qantas Points at the same time.

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Member success story: Bang Bang

Discover how Live eftpos provides Bang Bang with live EFTPOS for this growing bar and restaurant group, turning card payments into Qantas Points at the same time.

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Member success story: Girraphic

Discover how Girraphic use Qantas Business Rewards to manage business travel, an intergral part of their business, with ease whilst saving on travel costs and earning Qantas Points when they fly with Qantas.

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Member success story: Australian Automotive Parts

Discover how Vonex makes it easy for Australian Automotive Parts keep their teams connected and communicate with customers while earning Qantas and enjoying savings on flights.

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Member success story: Tribe Skincare

Discover how the American Express Qantas Business Rewards Card gives Tribe Skincare the financial  flexibility to grow its business, and earn Qantas Points at the same time.

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Member success story: Bridestowe Lavender Estate

Explore how the American Express Qantas Business Rewards Card supports Bridestowe Lavender Estate’s business evolution in Tasmania, whilst allowing them to earn Qantas Points at the same time.

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Member success story: DesignOffice

Discover how the American Express Qantas Business Rewards Card gives DesignOffice the financial freedom and flexibility to advance and reward their business.

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McKay Drilling

Operations manager, Chad McKay shares how how flying for face-to-face meetings is a core part of how their family business operates and grows. Through such visible leadership he secured their biggest contract to date and explains why it’s key for Australian businesses.

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Meccanico Espresso + Wine

Founders of Meccanico Espresso + Wine, Richard Moffatt and Karl Hulford, share how they earn Qantas Points by simply accepting customer payments through a Live eftpos black device.

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Advanced Life Support Australia

Shane Lenson, managing director of Advanced Life Support Australia, books hundreds of trips a year for his emergency-department instructors. He shares how he saves cash through using Qantas Points to book hotels through Qantas Hotels.

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Member success story: Nimble Activewear

Founders of Nimble Activewear, Vera Yan and Katia Santilli, tell their story on how they use their American Express Qantas Business Rewards Card to reward and improve their business.

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Member success story: Appleseed Gardening

Appleseed Gardening’s Darren Kerr grows his gardening business – and his Qantas Points balance – by earning points through Qantas Business Rewards and the BP Plus fuel card.

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How the veterinary clinic saves on travel with Qantas Points earned at BP Plus

Discover how this Sydney veterinary clinic earns points on its everyday business expenses with BP, to help its staff learn the latest science at conferences worldwide.

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Discover how the Card works for Kangaroo Island Spirits

Celebrating Australia’s natural beauty and unusual botanicals has allowed boutique gin label Kangaroo Island Spirits to blossom in a competitive market. Find out their key ingredients to a well-rounded business model.

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Stagekings

See how Stagekings came up with a plan to survive the COVID crisis and went from manufacturing pop-up stages to pop-up furniture for the new stay-at-home workforce.

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Bar Wa Izakaya

Bar Wa Izakaya aims to bring a little piece of Japan to Hobart with authentic food, great drinks and, above all, a buzzing atmosphere. Discover how co-owner Richard Hensens earns Qantas Points for his business through Live eftpos to put towards inspiring trips to Japan – and more.

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De Beaurepaire Wines

Discover how De Beaurepaire Wines uses the American Express® Qantas Business Rewards Card to take advantage of opportunities and stay ahead of the business curve. 

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Sinclair Dermatology

See how Rodney Sinclair, Founder of Sinclair Dermatology, was able to streamline his business costs, simply by consolidating his energy. Since switching providers, he has earned more than 150,000 Qantas Points on his electricity spend alone.

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SK Group Oz

There's plenty of ways your business could be rewarded for your building and construction spend. Hear from Sasha Kerkmez, Founder of painting company SK Group Oz, on how his business leverages the program and earns points on commercial project spend including paint with PPG.

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Motorsport Safety & Rescue

We speak to Geoff Becker, Founding Director at Motorsport Safety & Rescue about his long-standing relationship with Avis - a car hire partner of Qantas Business Rewards. See how his business earns points and uses them to reward staff for their hard work and dedication. 

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Ideas Marketing Solutions

Hear from Scott Bouquet, Managing Director of Ideas Marketing Solutions, as he provides insight into how his business earns Qantas Points with BizCover - the specialists in business insurance. 

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The Australian Study Centre

Karolina Ferenc of The Australian Study Centre explains how her business earns Qantas Points through their points-earning business credit card. Plus, how a partnership with Yellow not only boosted their points balance even more, but helped to increase the exposure of their business with potential customers. 

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Goldeluck's

Goldeluck's founder Phillip Kuoch talks about the next chapter for his business and the American Express Qantas Business Rewards Card that’s helped him grow and manage cashflow – all while earning Qantas Points for his dream holiday

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Parkview

Parkview's General Manager, Simon Gobbo, provides insight into his business's long-standing relationship with Harvey Norman Commercial and how his business is able to earn Qantas Points for property fit-outs. 

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The Information Management Group

We speak to Chris Cotterrell, General Manager of The Information Management Group, as he explains why his business chooses to book accommodation through Qantas Hotels when travelling across the state and country for business. 

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New York Cakes

Kalliope Panayiotakis, co-director of New York Cakes in New South Wales, explains how NRMA Roadside Assistance helps keep their business on the road and meeting deliveries. 

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Shawl Group

Hear from Ash Jones, founder of Shawl Group, about his journey to becoming one of Australia's largest uniform suppliers. Plus, learn how his business is being rewarded for staff travel booked through Qantas Business Rewards. 

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Face & Smile

Dr. Brian Johnston of Face & Smile in Ballarat, Victoria explains how his business has earned close to a million Qantas Points by focusing on expansion and the adoption of industry-leading technology. 

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Notaras Fish Markets

We talk to Damian Notaras, co-owner of Notaras Fish Markets, about his family business challenges and successes and the simple way their business has earned over a million Qantas Points.

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Viktoria & Woods

We talk to Margie Woods, founder and creative director of Melbourne-based fashion label Viktoria & Woods, about how her business earns over 700,000 Qantas Points every year, and how running her business makes it easier to take a holiday.

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XPO Brands

Sally Tobin, founder and managing director of XPO Brands shares how turning her business’ travel expenses into Qantas Points has been easier than she thought, and enabled her to reinvest into the business.

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Let's Go Surfing

We talk to Brenda Miley and Craig ‘Wacca’ Wachholz from Let’s Go Surfing about how savvy spending has earnt their business thousands of Qantas Points.

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The Bearded Bakers

See how embracing their family heritage and love of entertaining has led these restaurateurs to create a food experience that they’ve taken internationally, and how they use the program to save money and make sure their team travel in comfort.

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MAYDAY Recruitment

Finding the right person when hiring can be a challenge, we get some tips on asking the right questions from member MAYDAY Recruitment, who also share with us how accumulating Qantas Points for their fast-growing business has been simpler than they thought.

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KeepCup

Founder of the environmentally friendly KeepCup, Abigail Forsyth, tells us how their small Melbourne start-up successfully expanded internationally, earning Qantas Points in the process.

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Well Made Clothes

Well Made Clothes, an advocate for sustainably made and ethical fashion, is using Qantas Business Rewards to connect with like-minded designers around the world.
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Mad Paws

Forward-thinking Aussie start-up Mad Paws, tell us how they developed into a well known reliable pet-sitting business that you can earn Qantas Points on, and how they earn their own points for their business through Qantas Business Rewards.

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Indigenous Defence and Infrastructure Consortium

The IDIC may be small, but its impact is mighty. CEO, Adam Goodes, spoke about how they have seen success by doing business a little differently, how it benefits from its Qantas Business Rewards membership.

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124 Shoes

As a Qantas Business Rewards member not only can you earn Qantas Points on your outgoing business expenses but you can even earn points when your customers pay you, as artisanal shoe retailer, 124 Shoes, reveals.

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Pepe Saya

Pepe Saya's dairy products are synonymous with quality. Based in Sydney, the company produces world-class butter, sourcing cream directly from top farms around the country. Pierre Issa sat down with us to talk about how they're streamlining travel and earning great rewards for the whole company thanks to their Qantas Business Rewards membership.

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LuxBite

Learn how Melbourne-based, French/Asian patisserie LuxBite is maximising its accumulation of Qantas Points simply by going about everyday business activities.

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We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. ​
We pay respect to Elders past, present and emerging.