Help your team book travel within your business needs
Set up a travel policy that works for your business. Whether you only want to offer premium cabins on longer flights, hotels with a flexible cancellation policy, or bookings at a certain price, you can create dynamic rules, so each policy is as firm or flexible as your business needs require.
Benefits of creating a default travel policy
A default travel policy allows you to outline rules and procedures that guide your employees when booking travel for business purposes. You will be able to customise your business’ travel policy to define guidelines when booking flights, hotels and car hire. Aspects of travel bookings that you will be able to define include:
Flights
- Cabin class for domestic and international travel
- Budget
- Lowest logic fare details
- Booking window
- Refundable or changeable tickets
Hotels
- Booking window
- Cancellation policy
- Experience (hotel star rating)
Car Hire
- Car category
- Price
A default travel policy will apply to all travellers within a business. All Full Access User’s will have the ability to manage and edit the business’ default travel policy.
How to create a Default Travel Policy
Log in to your Qantas Business Rewards Account and navigate to travel policy in the Account drop-down in the top right-hand corner.
Navigate through the applicable sections to define booking guidelines for Flight, Hotel and Car Hire
Select the drop-down for each section that you wish to outline a policy for. You can customise a default policy for each travel category.
Important: when setting up your Travel policy, hover over each of the (i) symbols for an explanation of each criteria
Save your changes.
Be sure to click ‘save changes’ to apply the changes to your travel policy.
How will my team be aware of the business’ travel policy?
Once your default travel policy has been saved, these new guidelines will be displayed within the booking flow and your travellers will be notified when making a booking that is out of policy.
Upon selecting the fare, there will be a pop-up indicating which policy rules that have been flagged in the booking as out of policy. The booker will have the option to proceed with the booking or go back to their search options.
If the booker does proceed with booking an activity that is out of policy, there will be a persistent ‘Out of Policy’ indicator throughout the remaining checkout steps. This feature will not stop a booker from proceeding with the booking.
Within your real-time reporting, you will be able to track policy compliance and view which bookers have been booking within policy guidelines.
Qantas would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly. We pay our respects to Elders past and present.