Member Success Story:
Advanced Life Support Australia

This health education company saves lives – and is saving cash by using Qantas Points on stays.

Advanced Life Support Australia (ALSA) educators are emergency department professionals who travel around Australia to train other doctors and nurses in vital lifesaving skills.

Two years ago, ALSA took its emergency healthcare training beyond capital cities, recognising how expensive it could be for medical professionals from country areas to travel to training – a trip that sometimes temporarily leaves a small town without its doctor.

Earning Qantas Points through Qantas Business Rewards has given ALSA a huge boost. “From a budgetary perspective, the Qantas Points are a safety net,” says managing director

Shane Lenson, whose ACT-based company uses points to cover flights and hotel bookings for educators through Qantas Hotels, as well as gifting points to thank the instructors – one of whom taught 40 courses in the space of a year.

Booking accommodation for 300 educators and hundreds of trips a year is a big undertaking. Managing it all through Qantas Hotels makes it easy; with a range of accommodation options to suit every trip, stays can be booked on one platform. Plus, the Qantas Points they earn can be put towards future bookings, saving the business money.

When COVID-19 hit, ALSA faced a surge in demand. Some training moved online but “inserting an airway or placing a defibrillator on a patient needs to be practised in person”, says Lenson. So ALSA devised a new COVID-safe training model, qualifying more educators. “Going forward, we have a larger workforce and a stronger product.”

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Important information:

* A business must be a Qantas Business Rewards Member to earn Qantas Points for business. A one-off join fee of $89.50 usually applies, however this will be waived for Qantas Hotels customers. Membership and Qantas Points are subject to Qantas Business Rewards Terms and Conditions. The traveller must be a Qantas Frequent Flyer member to earn points as a Frequent Flyer. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions. Qantas Hotels Terms and Conditions apply. Qantas Frequent Flyer members will earn 3 Qantas Points per A$1 spent unless otherwise specified, for hotel stays booked through Qantas Hotels, except Classic Hotel Rewards and Airbnb bookings. Points Club members will earn 25% more Qantas Points, and Points Club Plus members will earn 50% more Qantas Points. Qantas Points can be earned on cash only purchases and the cash component of Points Plus Pay purchases on eligible bookings and will not be earned on cancelled or refunded bookings. Qantas Points may be earned by the member in whose name the booking is made. Qantas Points for the Frequent Flyer will be credited to your account at least 8 weeks after check-out. Qantas Business Rewards Members will earn 3 Qantas Points per A$1 spent for their business on eligible Qantas Hotels booked online through their Business Account only, or earn 1 Qantas Point per A$1 spent for their business on all other eligible domestic and international Qantas Hotels accommodation only (room rate) booked and paid for in the booking excluding Airbnb bookings. The Qantas Business Rewards Member's ABN and the traveller's Qantas Frequent Flyer membership number must be included at the time of booking. Qantas Points will not be earned on cancelled or refunded bookings and cannot be split between two or more members occupying the same room. Members will not be able to earn points on additional charges paid to the accommodation provider for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable). Qantas Points for the business will be credited to the Members' Business Rewards Account within 9 weeks after check-out, the additional points earned from booking via the Business Account will be awarded separately up to 2 weeks later. Any claims in relation to Qantas Points under this offer must be made directly to Qantas Hotels.

We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. ​
We pay respect to Elders past, present and emerging.