Eight years and many business trips after launching Clémence Organics, naturopath Bridget Carmady has built a booming export market. Next stop: USA.
When naturopath Bridget Carmady couldn’t find natural skin care to cater to clients’ needs, she decided to create her own. “In 2016, I was formulating products at my practice in NSW’s Blue Mountains in batches of 10 or 20,” says Carmady. Today, Clémence Organics formulas are made in batches of 5,000 by a certified organic manufacturer and she has a thriving online and export business. “In 2021, we tipped over $1 million in sales and have been making a profit ever since.” As a Qantas Business Rewards member, she says savings on flights and using points to book hotels have helped take Clémence to the next level.
“Travelling to Hong Kong helped me understand that market”
“I began travelling overseas to trade shows and took two trips to Hong Kong in 2018. An investor was interested in Clémence and, while we didn’t go ahead, I visited stores there to better understand that market. Austrade then invited us to present at Cosmoprof in Hong Kong, the biggest Asian beauty event of the year – several contacts I made are business relationships I maintain to this day. I’ve been a member of Qantas Business Rewards since I started Clémence.
It has allowed us to earn Qantas Points for our business and save on things such as Qantas Club memberships – it’s so good to be able to relax or work in lounges around the world before our flights.”
Tip: Always add your ABN and traveller's Frequent Flyer number when booking flights for work so both the business* and traveller earn Qantas Points±.
“Qantas Business Rewards made it possible to attend our launch in Japan”
“I met our Japanese distributor at the Cosmoprof Asia event and we signed a contract shortly after I returned home – a dream come true. In November 2019, I flew to Tokyo for the launch of Clémence in Japan. It was the most excited I’ve been on a flight.
I arrived early in the morning and transferred to a great hotel I’d found through Qantas Hotels, within walking distance of my distributor’s office. I spent that first day exploring this fabulous city and preparing for the event. I love logging in to my Qantas Business Rewards Account to book accommodation and earn even more points.”
Tip: Easily manage travel all in one place from your Business Account with exclusive tools and features, saving time when booking flights, hotels and car hire.
“Flying internationally will set us up for our push into the US”
“In March, I flew to Los Angeles for Natural Products Expo West, one of the largest of its kind in the US. Using points the business earned, I booked a stay near the venue in Anaheim through Qantas Hotels. And, as a Level 2 Qantas Business Rewards member, I also saved money on the flight.
I was determined to get Clémence into the USA and this was the best opportunity. I signed up for a market-ready program and we’re launching there in 2025.”
Rewards for you and your business, too
With Qantas Business Rewards, your entire business travel is more rewarding than ever.
Save even more on flights
Take your business further for less, with up to 10% off even more fares to over 1,300 destinations via Qantas, oneworld and partner airlines~.
Fast-track your level progression
Unlock bigger rewards and savings, with points across your entire trip - car hire, Qantas Hotels bookings and eligible Qantas and Jetstar flights - counting towards your membership level.
Earn more Qantas Points on hotels
Book a hotel through your Business Account and earn even more – up to 6 points per $1 spent*. That’s 3 points for the business and 3 points for the Frequent Flyer.
Important Information
*A business must be a Qantas Business Rewards Member to earn Qantas Points for business. A one-off join fee of $89.50 usually applies, however this will be waived for Qantas Hotels customers. Membership and Qantas Points are subject to Qantas Business Rewards Terms and Conditions. The traveller must be a Qantas Frequent Flyer member to earn points as a Frequent Flyer. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions. Qantas Hotels Terms and Conditions apply. Qantas Frequent Flyer members will earn 3 Qantas Points per A$1 spent unless otherwise specified, for hotel stays booked through Qantas Hotels, except Classic Hotel Rewards and Airbnb bookings. Points Club members will earn 25% more Qantas Points, and Points Club Plus members will earn 50% more Qantas Points. Qantas Points can be earned on cash only purchases and the cash component of Points Plus Pay purchases on eligible bookings and will not be earned on cancelled or refunded bookings. Qantas Points may be earned by the member in whose name the booking is made. Qantas Points for the Frequent Flyer will be credited to your account at least 8 weeks after check-out. Qantas Business Rewards Members will earn 3 Qantas Points per A$1 spent for their business on eligible Qantas Hotels booked online through their Business Account only, or earn 1 Qantas Point per A$1 spent for their business on all other eligible domestic and international Qantas Hotels accommodation only (room rate) booked and paid for in the booking excluding Airbnb bookings. The Qantas Business Rewards Member's ABN and the traveller's Qantas Frequent Flyer membership number must be included at the time of booking. Qantas Points will not be earned on cancelled or refunded bookings and cannot be split between two or more members occupying the same room. Members will not be able to earn points on additional charges paid to the accommodation provider for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable). Qantas Points for the business will be credited to the Members' Business Rewards Account within 9 weeks after check-out, the additional points earned from booking via the Business Account will be awarded separately up to 11 weeks after check-out. Any claims in relation to Qantas Points under this offer must be made directly to Qantas Hotels.
~ Savings are available exclusively to Qantas Business Rewards Members on the base fare of selected fares only and do not apply to taxes, fees and carrier charges. Availability is limited. Member Deals are subject to the Qantas Business Rewards Terms and Conditions.
Qantas would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly. We pay our respects to Elders past and present.