Aerial view of curve road in forest against buildings in Hong Kong

Qantas resumes popular Hong Kong downtown check in

Latest News|Published 14 February 2025

Qantas customers departing Hong Kong for Australia can now check in and drop off their bags in the heart of the city before their flight to Australia, as the airline reinstates the popular service.

Customers travelling on one of Qantas’ daily flights to Sydney or Melbourne can take advantage of the convenient Airport Express In-Town Check-In service at either Hong Kong Station or Kowloon Station.

Once checked in, baggage is transferred on the Airport Express directly from the station to the aircraft, allowing travellers to enjoy a full baggage-free day before the evening Qantas flights to Australia.

The Flying Kangaroo is one of only three airlines currently offering the In-Town Check-In service, which is available from 07:00am.

Background information:

  • In-Town Check-In is a complimentary service for Qantas customers using the Airport Express.
  • Airport Express services depart on average every 10 minutes and take 24 minutes from Hong Kong Station to Hong Kong Airport.
  •  Qantas operates over 200,000 seats per year between Australia and Hong Kong, with daily return flights from Sydney and Melbourne. 
  • Qantas operates a 2,000sqm lounge at Hong Kong Airport with panoramic views of Hong Kong’s famous Sky Bridge.
  •  Last year Qantas celebrated 75 years since it first started operations in Hong Kong.