Dietary Required Meals
Dietary required meals can be requested for customers with medical or dietary needs, for religious beliefs and for children.
Use this guide to assist you in booking and servicing your customers' dietary required meal requests.
We provide a broad selection of meals to suit most dietary requirements. Customers may bring their own food to ensure their specific dietary requirements are met. Unfortunately, we are not able to refrigerate or heat their meal onboard. The meal must comply with local security screening requirements.
All the listed meals can be booked via your Technology Partner.
Qantas NDC Call Out
Dietary Required Meals can be booked with ease through the Qantas Distribution Platform.
Important
Qantas requires dietary required meals to be requested a minimum of 24 hours prior to scheduled departure. Kosher meals should be requested a minimum of 36 hours prior to scheduled departure.
Your Customer's Dietary Required Meal
General Information
Medical Meals
| Code | Dietary required meal | Description | Does NOT contain |
|---|---|---|---|
| DBML | Diabetic From 1 October 2024, this meal will no longer be nut free |
Suitable for customers requiring a nutritionally balanced meal that is low in salt, fat, and sugar | Fried foods and added sugar |
| GFML | Gluten Intolerant From 1 October 2024, this meal will no longer be dairy free |
Suitable for customers requiring meals that do not contain ingredients or food items with gluten | Wheat, rye, oats, barley or malt, peanuts, tree nuts or nut products |
| NLML | Lactose Intolerant |
Suitable for customers requiring meals without any lactose-containing ingredients | Dairy products (milk, yoghurt, butter, cheese, ice cream, kefir, sherbert, puddings), milk powder, lactose, whey, casein and lactalbumin |
Religious Meals
Disclaimer: *Kosher meals are currently not available on Delhi and Bengaluru sectors.
Disclaimer: **Must be ordered at least 36 hours prior to scheduled departure.
Vegetarian Meals
| Code | Dietary required meal | Description | Does not contain |
|---|---|---|---|
| AVML | Hindu Vegetarian | Suitable for customers requiring a lacto-vegetarian meal which is cooked Hindu style i.e. spicy or curried | Any animal products such as meat, poultry, seafood, eggs or egg by-products |
| VGML | Vegan |
Suitable for customers requiring a meal that does not contain animal products or animal by-products, no eggs and no dairy products | Animal products or animal by-products, eggs, honey or dairy products |
| VJML | Jain Vegetarian From 1 October 2024 this meal will no longer be nut-free |
Suitable for customers requiring a strict vegetarian meal which is typically cooked Indian style i.e. spicy or curried | Any eggs or egg products, dairy products and bulbous vegetables |
| VLML | Vegetarian Lacto-Ovo | Suitable for customers requiring a meal which does not contain animal products or animal by-products but may contain egg and dairy products | Animal products (meat, game, poultry, fish, seafood). Animal by-products except dairy products and egg products (bone, lard, stock, rennet, gelatin, animal fat, shortenings and omega-3 fatty acids derived from fish, surimi, carmine and shellac) |
| FPML | Fruit Platter | Suitable for customers requiring a meal that contains only fruits which do not contain any additives or preservatives | Fruits with additives or preservatives, canned fruit and food items that are not fruit |
Child Meals
| Code | Dietary required meal | Description | Does not contain |
|---|---|---|---|
| BBML | Baby | Mashed, strained or pureed meal prepared for infants and children aged from six months to two years | Solid food, meat with bones, highly seasoned or spicy food, honey |
| CHML | Child | Healthy, tender and easy to chew meal prepared for children aged two to five years | Fish, poultry or meat with bones, seeds, rich sauces, high seasoned foods, peanuts, tree nuts or nut products |
From 1 October 2024, we’re making some important changes to our dietary required meals served onboard, and the following meals will no longer be nut-free:
- Diabetic (DBML),
- Jain Vegetarian (VJML),
- Kosher (KSML),
- Muslim (MOML) and
- Hindu (HNML).
Our gluten intolerant, fruit platter and child meals will remain nut-free.
We’re aware of the challenges of peanut allergy sufferers and where possible seek to minimise the risks of exposure by:
- not offering peanuts as a bar snack on all Qantas flights and from Qantas owned and operated lounges, and
- minimising the use of peanuts or peanut based products in our inflight meals.
While all reasonable steps are taken by Qantas and its caterers to reduce the exposure to peanuts inflight and on the ground, Qantas cannot guarantee an allergy free environment onboard or in our lounges. It's always possible that other passengers may bring peanuts or other nuts onboard or into the lounges with them. Passengers may also be served a range of other nuts including almonds, cashews and macadamia nuts as bar snacks or after dinner snacks.
For this reason, we recommend that passengers carry any medication they may need with them in the cabin of the aircraft and be ready to administer the medication if necessary.
Please refer to your Technology Partner for any additional information regarding dietary required meal requests via the Qantas Distribution Platform.
Alternatively, please use the example entry formats below when requesting dietary required meals:
| Customer Type | Amadeus |
Travelport - Galileo |
Sabre | Travelport - Worldspan |
| Infant | SRBBML/P1 |
SI.P1/BBML |
3BBML1-1.1 |
3SAN1.1BML |
| Child | SRCHML-05YRS/P2 |
SI.P2/CHML*05YRS |
3CHMLA/05YRS-3.1 |
3SAN1.2CHML |
| Adult | SRGFML/P1 |
SI.P1/GFML |
3GFMLA-1.1 |
3SAN1.1GFML |
Important
- Baby meals should be customer related to the accompanying adult for infants not occupying a seat.
Dietary required meals can be requested on the following Qantas operated flights:
International flights in all cabins except:
- On flights between Auckland and Cairns
- On flights from Tonga to Australia
Australian domestic and regional flights in all cabins except:
- In economy on flights of less than three and a half hours duration
- On QantasLink flights operated by Dash 8 aircraft
Your Customer's Dietary Required Meal
For Qantas Operated Flights Dietary Required Meal Requests
For Codeshare Flights Dietary Required Meal Requests
- Can be requested using the standard IATA meal codes through your Technology Partner. Please refer to the operating airline for further information.
- For blockspace Latam flights between Australia and South America and Aircalin flights between Australia and Noumea, meal requests are generated to the operating airline between 72 hours and 24 hours before departure.
As dietary required meal requests are associated to each flight sector, they will be cancelled if the flight is changed. You will need to request the dietary required meal again within the above time frame.
If your customer's Frequent Flyer Classic Upgrade Reward is confirmed, the dietary required meal may not be available in the upgraded class of travel.