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Policies
- Book and Service
- Automatic Waitlist Clearance
- Booking Qantas Group Travel
- Cancelled in Error
- Codeshare Flight Information
- Conditions of Carriage
- Customer Contact Details
- Duplicate Booking Process
- Fictitious Name Check
- Manage Booking
- Minimum Servicing and Brand Requirements
- O&D Availability and Married Flights
- Preventing Auto Cancellation
- Through Flight Information
- Travel Documents and Requirements
- Travel to South Africa for Children
- Travel to the USA Requirements
- Unaccompanied Minor and Young Passenger
- Travel Documents and Requirements
- Fares and Ticketing
- Currency Conversion Guide
- Domestic Clue Cards
- Electronic Miscellaneous Document (EMD)
- E-Ticketing Authority
- Grouping Taxes Information
- Infant and Child Fare & Ticketing Guidelines
- No Show Information
- oneworld Alliance
- oneworld and Global Fare Products
- Qantas Explorer
- Qantas Payment Policy
- Qantas Ticket Validity
- Ticket Revalidation
- Ticket Validation to Qantas 081
- Ticketing Time Limit Information
- Qantas NDC Booking Time Limits
- UATP Card Policy
- Changes, Reissues and Refunds
- Change Fee Information
- Domestic Ticket Reissue Policy
- International Ticket Reissue Policy
- Involuntary Downgrade
- Name Correction and Name Change
- Qantas Schedule Change Policy
- Refund Policy
- Schedule Change and Disruption Handling Guide
- International Reissue Policy Definitions
- International Ticket Reissue Policy FAQs
Commercial Policies
Find commercial policy information related to travel disruptions.