Help and Support

Information to support you to resolve your questions.

Please note: You will need to enter your seven digit IATA or TIDS number followed by the hash key when calling the Qantas Agency Connect Team.

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For help and support





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Qantas NDC

Browse live issues, review platform capabilities in development, or report a new technical issue.
 

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Service Requests

Access a suite of support tools 24/7 to assist in managing your customer's booking requirements.

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Password changes

Information on resetting your Manager and Agency passwords.


 

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