Travelling with specific needs

Information and booking procedures for customers who have additional requirements when they fly.

Policy	Summary
Blind or Vision Impaired Passengers	Qantas offers assistance for blind or vision impaired passengers at the airport and in-flight.
Deaf or Hearing Impaired Passengers	Qantas offers assistance for deaf or hearing impaired passengers both at the airport and in-flight.
Mobility Assistance	Qantas caters for customers with special needs both at the airport and on board our aircraft.
Service Dogs	A service dog is a dog that has been trained to assist a person with a disability.
Travelling with a Carer	For Qantas domestic travel within Australia, customers who require a carer to travel are eligible for a reduced fare for both themselves and their carer.
Travelling with Stretchers	Before making a booking for your customer travelling with a stretcher on a Qantas marketed and operated flight.
Use of Medical Oxygen on Qantas Services	If your customer requires medical oxygen during a flight.